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Coggin Nissan at the Avenues
Jacksonville, FL
487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 487 reviews
June 11, 2015
Purchasing a new car My husband and I came to the dealer for a different reason other than purchasing a new car. We left that day thinking of purchasing , and within 3 My husband and I came to the dealer for a different reason other than purchasing a new car. We left that day thinking of purchasing , and within 3 days left the showroom with a newer model and different color rogue Nissan. The service was fast . Both, salesman (Aram), and financial manager ( Chris) were very pleasant. We have never purchased a car so quickly . We are completely satisfied. This was a much better experience than our previous one in New York! Lillian & Michael Prisco More
by Lilly
Employees Worked With
David Heimgartner
May 31, 2015
GREAT SERVICE BY CORRIE MAXWELL I came in not knowing what the problem and Cory and Paula did an outstanding job explaining what was wrong with my Rouge. Thank you I came in not knowing what the problem and Cory and Paula did an outstanding job explaining what was wrong with my Rouge. Thank you More
by King40pham
Employees Worked With
CORY MAXWELL, PAULA
May 13, 2015
2015 Xterra I came to Coggin looking for a truck. John Helms approached as we were walking through the lot. He took us back to look at Frontiers and Titans. He I came to Coggin looking for a truck. John Helms approached as we were walking through the lot. He took us back to look at Frontiers and Titans. He was very knowledgeable on Nissan's products. The Frontiers was nice but felt a little small for me personally. He then showed us the Titans which were just out of my price range. He then suggested the Xterra which I didn't even consider as an option prior to my visit. We took it for a test drive and ran some numbers on it. I told him I was not buying that day and he did not push me into it. The next day I visited again and the rest is history. I love the Xterra and I was very happy with the service and professionalism from John and the Coggin staff. More
by jmorici20
Employees Worked With
John-Paul Helms
April 22, 2015
Professional and Personable I was at the Nissan dealership this past weekend to test drive a Murano since this was the vehicle that I was interested in eventually purchasing. I I was at the Nissan dealership this past weekend to test drive a Murano since this was the vehicle that I was interested in eventually purchasing. I had also set up an appointment with another Nissan dealership. What took place in the next 5 hours I have to say, was a very pleasant experience. I didn't feel pressured and they were very accommodating. I truly got more than I expected. I drove out of there with a beautiful Murano and was very happy with my purchase. More
by 5thElement
Employees Worked With
Josh Brown and his Manager, Gerardo
March 23, 2015
Oil Change I went in for a oil and filter change and brakes check. After paying over $500 I did not drive my car until that Monday. I only went a total of 6 mile I went in for a oil and filter change and brakes check. After paying over $500 I did not drive my car until that Monday. I only went a total of 6 miles and the cover under the car that protect the oil filter and engine fell off. Several cars ran over it. I went back, pick it up and carried it back to the dealer. I had to leave it over night because the part was not in. They replace it the next day. All I receive was a free oil change on my next visit. This cost me a lot of extra time going back and forth to the dealership setting and waiting when I have other things to do. I wonder how many trips I will have to make on this next oil change when it is free? More
by jay
Employees Worked With
David Heimgartner
March 22, 2015
Superior service On 3/17/2015 , I arrived from another local Nissan dealership due to overpricing oil change,when i arrived at Nissan Avenues I presented Mr. Bill my q On 3/17/2015 , I arrived from another local Nissan dealership due to overpricing oil change,when i arrived at Nissan Avenues I presented Mr. Bill my quote from the other dealer he immediately explain to me the services i would have to do to my vehicle at the 15000 miles mark. Outstanding service ,i would recommend Mr. Bill Nissan Avenues. More
by jose000bet
Employees Worked With
Mr. Bill
February 09, 2015
Pretty Happy Bought a new Nissan Pathfinder on the way home from the auto show. Overall a very pleasant, low-pressure experience. My questions were answered quickl Bought a new Nissan Pathfinder on the way home from the auto show. Overall a very pleasant, low-pressure experience. My questions were answered quickly and professionally. More
by FTJJax
Employees Worked With
John-Paul Helms, Mansel Karafili
February 04, 2015
Lousy service from finance dept. We recently leased a 2015 Nissan Rogue and thus far we're vey pleased ...Our salesman was rather indifferent, but regardless, the price was fair and We recently leased a 2015 Nissan Rogue and thus far we're vey pleased ...Our salesman was rather indifferent, but regardless, the price was fair and we consumated the deal...The issue we have is with the finance department...We had a couple of questions as regards our lease agreement and I tried on several occasions to reach the finance mgr. " M.....", leaving voice mails and messages with employees asking that he return my call....He never extended the courtesy of calling me..Very frustrating that he would provide such lousy service, or in this case, no service....Fortunately I finally spoke with Manjola and she proved to be extremely helpful and gave me her direct line number in the event I had furthe questions...She was not only helpful but very friendly...."M....." could learn from her...I hope that this is not indicative of the service we will receve in the future......Caution More
by jea3237
Employees Worked With
Manjola, "M....."
December 22, 2014
Great Car Buying Experience My wife and I went in to buy her a new Nissan Altima this past Saturday after making an appointment online with a Salesperson to discuss the car we ha My wife and I went in to buy her a new Nissan Altima this past Saturday after making an appointment online with a Salesperson to discuss the car we had found on the Dealership's website. Had the 10am appointment with John Floyd... was very friendly, and completely non-pressure. Gave us great information about the car and Dealership during the test drive and after. Spent about 20 minutes discussing and agreeing on options and price points with John and Manzsel. We had previously arranged our own financing, but Manzsel was able to give us a better rate than our own bank. The buying experience was very positive and professional... we drove out with our new car within 2 hours of arriving. I completely recommend this Dealership... very professional and courteous staff, and we enjoyed our buying experience. And my wife loves her new car... Thanks! More
by Dan2014
Employees Worked With
John Floyd and Manzsel
October 10, 2014
Update to my previous review. This is now a nightmare of an experience and I'm so disgusted we've been lied to and nothing has been resolved. UPDATE 10/10---The PR person respond This is now a nightmare of an experience and I'm so disgusted we've been lied to and nothing has been resolved. UPDATE 10/10---The PR person responded on another review site I find it comical because my husband has personally trying to get her help for weeks and she hasn't done a darn thing. My husband Paul has been calling your office and consumer affairs for weeks now (and has spoke to you personally) Lola. Everyones answer is "we can't help you." Your GM that left made this last contract (was dirty in the paperwork). My husband didn't sign anything saying he was paying $4,000 down. I don't know what your company did but no one asked for money at signing. The financing company says they have all they need. So now you are after us for the $4,000. That's ridiculous! Our first contract you couldn't get financing we went through xxxx to get this deal and it was a botched one with a GM that probably was fired for doing things like this. We have now owned 5 Nissan's and this is how we are treated. Manzel is the one that did the contract the GM worked out over the phone with my husband. Now Manzel (who ripped the new contract up in front of my husband since it was missing gap insurance and he re-did it). Manzel now calls my husband for a $4000 down payment. This has been going on since August and we get ignored unless YOU ALL want something. Everything has been slimy and dirty and no one wants to help us. I hope that something can get resolved (the payments we agreed upon from the beginning). You will be losing 2 Nissan costumers if not and I'll will make sure as many people know about your locations crooked ways, and to STAY FAR FAR AWAY. We have contacted the Local News and we hope to hear from someone at your company soon. More
by abdragonfly
Employees Worked With
Menzel, Lola, David Heimgartner
