Coggin Nissan at the Avenues
Jacksonville, FL
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I have brought many cars from. nissan at avenue, but very un Need to treat loyal customer fairly, not like you dont care. And give them the bad treatment,that's how I felt, might have to take my business some wh Need to treat loyal customer fairly, not like you dont care. And give them the bad treatment,that's how I felt, might have to take my business some where else More
DISGUST & DISSATISFACTION ** YO-YO financing for dummies** If I could give this dealership a ZERO I would, but unfortunately one star is the absolute lowest. The dealership as a whole is poorly ran and the pro If I could give this dealership a ZERO I would, but unfortunately one star is the absolute lowest. The dealership as a whole is poorly ran and the problem is institutional, our experience was putrid on every level! Our experience was horrible starting with the receptionist who lied to us about our finance director's availability, our salesman was unprofessional and harassed us about the survey score repeatedly, Chris our sales manager tried to force an extended warranty on a 2016 truck that we didn't want or need and it was only added to profit their pockets. Our experience with the finance department goes without saying, and then the GM promised us on Friday, 9/16 that our current finance director, Dustin Hughes, would no longer be handling our deal and that an "elite team" was now handling our deal and we would have an answer Monday, 9/19, but now today, 9/21, it doesn't appear that anyone has been working on our deal at all and those thoughts were confirmed today when we received a call from Dustin trying to clarify the mistakes he made on the initial credit application and informed us that he was starting the loan process over???! THIS IS COMPLETELY LUDICROUS!!! Asbury should really consider shutting this location down and starting from scratch! Clearly rehiring new GM's every six months to a year isn't working! I can assure our disgust and dissatisfaction will not stop here! More
Sales and service excellent Purchased my third Nissan at this dealership (2 Altimas and now Murano)! Vladimir was awesome. Patient and did not pressure me. Service has always Purchased my third Nissan at this dealership (2 Altimas and now Murano)! Vladimir was awesome. Patient and did not pressure me. Service has always been awesome! More
Upset and Regret My Purchase Bought a new 2016 Pathfinder S model which I was promised to get a radio dashboard backup camera and two dvd headrest. I was also advised bluetooth c Bought a new 2016 Pathfinder S model which I was promised to get a radio dashboard backup camera and two dvd headrest. I was also advised bluetooth comes with the car which did not. I was told the backup camera could not be installed but I have documentation stating Nissan owes me those items. General Manager Ron Messinetti and Sales Manager Phuc Tran both are very unprofessional and dishonest. They are only in the business of making money and not maintaining relationships with loyal customers. I still do not have what was promised. Please do not purchase an SUV from them. They are not knowledgeable of what comes in the SUV's. Just very upset and Unsatisfied More
Terrible Promises were broken and trying to make the customer pay for mistakes THEY MADE! Pursuing legal action against them. Just awful and a shame to make a Promises were broken and trying to make the customer pay for mistakes THEY MADE! Pursuing legal action against them. Just awful and a shame to make a consumer have to resort to legal action to get matters handled> More
Bill Mooney Service Advisor - The Best I have a 10 year old Nissan Murano. Bill Mooney has taken care of this car the entire 10 years. He is honest first and foremost. He goes the extra mil I have a 10 year old Nissan Murano. Bill Mooney has taken care of this car the entire 10 years. He is honest first and foremost. He goes the extra mile to be sure my car is taken care of. There have been shop errors, but Bill has never lied to me, he just tells us about their mistakes and then makes it right. Integrity is rare anywhere these day much less in auto service departments, where I have always felt like I was sold things that I didn't really need in order to meet their quotas. Not so with Bill. My husband has complete faith that Bill will make sure my car is safe and maintained for me to drive and that is worth everything. My Murano has had a lot of trouble,with things I honestly think need to be recalled on the Murano. At this time I don't know if I would buy another Nissan all though this is my 3rd Nissan, but the thing that would make me even consider buying another Nissan is the service and integrity of Bill Mooney. Carole Moses More
Great Price - Fast Service - No Pressure Sales The title of the review says it all ........ Purchased a 2015 Pathfinder Platinum with under 16,000 miles on it for $3,000 less than I could find The title of the review says it all ........ Purchased a 2015 Pathfinder Platinum with under 16,000 miles on it for $3,000 less than I could find anywhere else (and $5,000-$6,000 less than most). Salesman John Floyd was a no pressure guy, friendly, and knowledgeable about the car. And financing was arranged at 1.49% for the 36 months that I'd requested. If there was any negative at all (and it's not really a negative) it would seem that we'd almost missed the deal on this car as the dealership's own website hadn't been updated (I'd found the car on autotrader) and they actually had a bit of trouble putting their hands on it when I initially called to see if it was still available. I've always literally dreaded car dealerships (and had bought by last few cars via the Ford "B" plan - had family that worked for Ford) but would certainly return to this dealer again in the future. More
Pleasantly surprised! This will be a first that I give a car dealership a positive rating.... I've only had to go through the car buying process a few times in my life, and This will be a first that I give a car dealership a positive rating.... I've only had to go through the car buying process a few times in my life, and I never look forward to the process as it can require many hours, negotiating and money. I'm so pleased with the overall experience at Nissan Coggin at the Avenues, and am more than pleased with my new purchase of a beautiful Murano. Thank you to Vladimir and the entire staff who treated us well and did not disappoint! More
Amazing service Mike Beaver at Coggin Nissan of the Avenues was AWESOME!! The best person you can deal with. He is so helpful and nice. Highly recommended Mike Beaver at Coggin Nissan of the Avenues was AWESOME!! The best person you can deal with. He is so helpful and nice. Highly recommended More
Nissan at the Avenues are good car salesmen. A fine place to get a vehicle. Vladmir is a great salesman and works well with his customers. I would recommend him for purchasing a vehicle from. A fine place to get a vehicle. Vladmir is a great salesman and works well with his customers. I would recommend him for purchasing a vehicle from. More