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Coggin Nissan at the Avenues

Jacksonville, FL

4.3
510 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 510 reviews

May 14, 2025

Took 2 hours to change a couple of taillight bulbs even after making a service appointment Two bulbs were about $20 bucks, Labor, tax, shop fees came to about $75. Unfortunately they also cracked the taill More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advsor
May 17, 2025 -

Coggin Nissan at the Avenues responded

Fred, Thank you for taking the time to share your experience. We sincerely apologize for the delays, and unexpected costs you encountered during your recent service visit. Even with a scheduled appointment, a two-hour wait for taillight bulb replacement is understandably frustrating, and we regret not meeting expectations. We’re especially sorry to hear about the cracked taillight assembly. We also understand your concern regarding shop fees and the missing 10% discount that was offered when the appointment was made. We would like to speak with you further about this experience. We’ll be reaching out, but if you haven’t heard from us yet, please contact me. Christos Rodis, General Manager, 904-747-8567

May 09, 2025

Charlie was very helpful in the process of purchasing my new car and educating me on the new car. More

by darcy.ammon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Robledo
May 06, 2025

The dealership is great. This is the second SUV I’ve purchased from them. Everyone there is great, pleasant, etc.. When I go there, I feel warm presents there. Everyone i More

by Iswearnigen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reagan Able
May 02, 2025

Stephen sedlacek great sales man worked very hard to find me a truck with what I wanted even drove 60 miles to pick it up and bring it to me More

by aundril69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen sedleck
April 28, 2025

Everyone is friendly and hekpful. They explain everything that they have done to my car More

by maxwellchristine19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Patrick
April 26, 2025

Had oil change done. It was like night and day in the service department since Brad has taken over. I was literally about to start having oil changes done at a different More

by Guardballmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde lady I service department
April 20, 2025

Had the best price in Jacksonville FL area. Salesman knew hi stuff and was very friendly More

by richmallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orjon Oiriako
April 19, 2025

Service advisor was very attentive, professional and easy going. The service was good and timely. More

by Mikedjryan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 19, 2025

The service was good. They said the service would be done in an hour or an hour and half. It was done in an hour. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 06, 2025

Bought a used Nissan Frontier from Coggin Nissan on March 14...upon getting it home I disoverd it had a missing radiator overflow cap and a few days later, it was diagnosed with a leaking heater core after n More

by jerhigdon
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Stephen
Apr 11, 2025 -

Coggin Nissan at the Avenues responded

Jeremy, Thank you for sharing your experience. I’m sorry to hear that your purchase didn’t meet expectations and that you’ve encountered concerns with the vehicle condition and your trade-in process. That’s certainly not how we want anyone to feel after doing business with us. I’d really appreciate the opportunity to speak with you directly so we can better understand what happened and work toward resolving these issues. Please feel free to reach out to me at (904) 694-4701 — I’d welcome the chance to help. Christos Rodis General Manager Coggin Nissan at the Avenues

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