Coggin Nissan On Atlantic

I would not recommend this dealership to anyone. Manager does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denyi does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denying it and of course nobody really turns a phone call to get it handled. I was told to have a repair and then they would reimburse me yeah right can’t get them to answer phone how to can I believe I get money out of them. Customer service is absolutely terrible I would use another Nissan dealer to use. More

All the service personnel were rude and horrible besides Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to ano Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to another place got my car fixed due to them refusing my service because my car came from Auto Boutique this place gets 0 stars because there customer service skills are just terrible and they all have attitudes for no reason More

I cannot recommend this dealership highly enough - specifically Perry Henry (sales) and Zach Wilson (finance)! This is the 3rd Nissan dealership I had spoken to in the Jacksonville area. I knew what I specifically Perry Henry (sales) and Zach Wilson (finance)! This is the 3rd Nissan dealership I had spoken to in the Jacksonville area. I knew what I wanted, and I knew what I could afford, and I did my research beforehand. The first thing that brought me here was, unlike the other dealerships I spoke with, Coggin wasn't charging a markup on MSRP (the other dealerships called this a "market adjustment fee") due to the low inventory. Every other dealership was charging $3,500 minimum, on top of the base price (non-negotiable). But once I started working with Perry, I can't imagine having gone anywhere else (regardless of whether they charged that fee or not)! I would say about 80% of the deal was done via text, and one or two phone calls. He was super responsive, and extremely patient. As a single girl, I was dreading the process of car shopping. I have had some pretty bad experiences in the past, but this could not have been more different! There was no pressuring sales tactics, no unsolicited phone calls, and one of the first conversations I had on the phone, Perry was so candid and upfront, that it immediately put me at ease about the whole process (up till that point, my experience with every other dealership I'd worked with was making me question if I should just put this off, and wait another year or two). Once the papers were signed and I was waiting for the car to come in on the truck, I think I must have texted Perry every day checking to see if it was in yet. And on days I didn't text him, he'd send a quick update letting me know that he checked the lot that morning, and had his eye out for the delivery truck. I will 1000% go back to these guys in the future if/when I'm in the market for a new car again. The whole experience was so easy and straightforward, and honestly, enjoyable! And I didn't think I would EVER refer to new car buying as enjoyable! More

Sold me a car higher than the sticker price very dis honest dealership I was ripped off right into my face , stupid I am they are probably laughing at me right now and enjoying my down payment honest dealership I was ripped off right into my face , stupid I am they are probably laughing at me right now and enjoying my down payment More

22 hours agoNot pleased, was deceptive with pricing. The 22 hours ago Not pleased, was deceptive with pricing. The sticker price vs the actual price charged at checkout, was much higher then is standard. It 22 hours ago Not pleased, was deceptive with pricing. The sticker price vs the actual price charged at checkout, was much higher then is standard. It was partially my fault for not being able to be with my wife, who bought a Toyota Sienna from them. The sticker price was 20500 but then when my wife went to purchase the vehicle all the"Dealer fees" we're over $4000 in the end after lots of haggling my wife got it down 2 $23,790 I spoke to my wife over the phone about this as it was happening. I said it was acceptable because it was a newer 2018 Toyota Sienna with only 25,000 miles but when my wife brought it home there was significant scratches dings and general body damage that my wife unfortunately did not pay much attention to. With all the scratches and dings it was by no means a good deal and the way they inflated the dealers fees. I feel they took advantage of my wife, and it makes me never want to shop there again! More