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Coggin Nissan On Atlantic
Jacksonville, FL
412 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 412 reviews
November 30, 2023
Our Pathfinder is eleven years old with 150,000 miles. When the A/C failed, Laurie, the Parts Department and Shop located necessary part and made repair same day. Older vehicles are going to have parts When the A/C failed, Laurie, the Parts Department and Shop located necessary part and made repair same day. Older vehicles are going to have parts fail, Laurie’s team will keep it going! More
by jonrocmtn
Employees Worked With
Laurie Beck -Service Lane
September 12, 2023
Staff was very friendly and made an effort to work with us to get to the payment we could afford. My husband and I are both on social security so with everything going up we wanted to get a payment we comf us to get to the payment we could afford. My husband and I are both on social security so with everything going up we wanted to get a payment we comfortable with. More
by beckyfaircloth15
Employees Worked With
Nelly Morallo
April 26, 2023
I purchased my car brand new at this dealership brand new and also purchased the extended warranty and the plan which gave me all oil changes free of charge for several years (7?). I called the dealership mo and also purchased the extended warranty and the plan which gave me all oil changes free of charge for several years (7?). I called the dealership months before the expiration to make sure I didn't miss the last free one. The service person evidently gave me the WRONG date as when I called to schedule, I was told the information given was incorrect and they would not honor it. That was irritating to say the least. Then recently I was sent a coupon for the Wednesday only servicing deal and called before the coupon deadline to schedule for the following Wednesday as I could not make it today. Even after I reminded him of the error on their part which caused me to miss a FREE oil change, he would not budge. I told him I would not be back! UPDATE I really should have spoken to the very nice service manager before hanging up. Chris Dhanpaul couldn’t be nicer and helpful and took care of me completely. This was my first bad experience with them. They have taken care of my car for many years and I’ve been very happy up until this incident. More
by Carolyn Fontenot
Employees Worked With
Unknown
April 18, 2022
I can’t even express how happy, Lauren Shepherd made me on today. I lost my dad over a year ago, and came back to Jacksonville after his death. I went thru so much, to even having a low credit score of a 4 on today. I lost my dad over a year ago, and came back to Jacksonville after his death. I went thru so much, to even having a low credit score of a 480, last year. I worked on it and paid my credit cards and other creditors. I wanted to just give up last year. Here it is one year, later. I will always be greatful, for Lauren Shepherd. She went over and beyond to make sure I got my car. Thank you, Lauren 🥰🥰🥰 More
by iluvhiphop5@gmail.com
Employees Worked With
Lauren Shepherd
March 25, 2022
Mr. Lee. What an amazing service and my car is perfect now with the service needed. You are a huge asset to this company and I thank you for being kind and truthful about what was needed. Great price too now with the service needed. You are a huge asset to this company and I thank you for being kind and truthful about what was needed. Great price too! Thanks again. More
by cleanandgreen1519
Employees Worked With
Lee Lanier
November 16, 2021
I would not recommend this dealership to anyone. Manager does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denyi does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denying it and of course nobody really turns a phone call to get it handled. I was told to have a repair and then they would reimburse me yeah right can’t get them to answer phone how to can I believe I get money out of them. Customer service is absolutely terrible I would use another Nissan dealer to use. More
by Christy
Employees Worked With
Lori, service
October 28, 2021
All the service personnel were rude and horrible besides Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to ano Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to another place got my car fixed due to them refusing my service because my car came from Auto Boutique this place gets 0 stars because there customer service skills are just terrible and they all have attitudes for no reason More
by Jordan0010c
Employees Worked With
Lee
