Coggin Nissan On Atlantic
Jacksonville, FL
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I took my vehicle in for an oil change and an issue with the heater. The service rep had the part overnighted from Orlando so that I could get on the road the next day. the service was covered under the m the heater. The service rep had the part overnighted from Orlando so that I could get on the road the next day. the service was covered under the manufacturer warranty, but she went above and beyond my expectations. More
When we went there it was just to check trucks out. We were not thinking of buying at the time because we thought we would not be approved. The whole experience was painless and smooth. It was a pleasur were not thinking of buying at the time because we thought we would not be approved. The whole experience was painless and smooth. It was a pleasure working with people who do understand that bad things happen to good people. I would recommend this dealer to all my friends. They were extremely pleasant and professional at all times. I by nature am a very distrusting person but they made me feel at ease very quickly. More
I brought my '06 Altima in for servicing the other day and was, as usual, very satisfied with my service experience. I have been a Nissan customer for over 13 years at this particular location. I am conti and was, as usual, very satisfied with my service experience. I have been a Nissan customer for over 13 years at this particular location. I am continually impressed with the friendliness, professionalism, knowledge, and customer service skills of this location; particularly the service department. Stacey Luhrs always explains what needs to be done and makes the whole process easy to understand and painless. I work in retail and appreciate and know good customer service when I see it. I would like to recognize Stacy and your service department/technicians for their continual outstanding performance. While doing outstanding work is impressive, it is more impressive to do outstanding work consistently. More
Overall I am impressed with Nissan's work. There price was very reasonable and has kind of eased my perception of dealership service centers. Thanks Stacey for locating the part I needed although initial was very reasonable and has kind of eased my perception of dealership service centers. Thanks Stacey for locating the part I needed although initially I was supposed to wait until Wednesday! Really appreciate that. More
As a woman, buying a car can be a little intimidating when doing it on your own. I had a pretty good idea of what I was looking for when I stepped on the lot. The sales associate, Henry, was very conce when doing it on your own. I had a pretty good idea of what I was looking for when I stepped on the lot. The sales associate, Henry, was very concerned with my needs and what I needed as practical. I never at anytime felt pressured which I think is a fear most woman walk on the lot with. After negotiating to a unrefuseable price and great deal I was ready to drive of the lot in my new car! Completely confident in my purchase and price. It has now been 2 months. I love the vehicle even more and feel I couldn't have made a better choice as far as dealerships and vechicle type. I have also been back to the dealership because I left something in my trade in vehicle as well as having to pickup my tag transfer.. And the employees were just as happy the first, second and third time. Wonderful atmoshpere! I've already recommended them to some of my acquaintances. More
Eric gave great customer service, he went above and beyond to make sure that we were very satisfied with our buy. He even scheduled me to come back for my car to get detailed because it was so late whe beyond to make sure that we were very satisfied with our buy. He even scheduled me to come back for my car to get detailed because it was so late when we made our purchase. He made sure that everything I asked for was in my vehicle and if not made sure that it was included in the deal. It was such a pleasure to have someone who cared about the outcome for his customers. He was never misleading and always answer all our questions honestly. He even made sure to check with us the next day to make sure we had no other questions. More
Stacy Lures has helped me and my family for years at the service department. She has always been very nice and concerned about making sure my car problems are done correctly and timely.Now we have a new nis service department. She has always been very nice and concerned about making sure my car problems are done correctly and timely.Now we have a new nisssn we bought from a person on craigs list,she has jumped right in and made sure everything was working right and when we found out one headset was broken she helped us order a new set.I have transfered the warranty over(which she helped us with)and I WILL ONLY take my new and old nissian to her for service.She is a very good service minded person and I hope she never leaves the service dept,but if she does I WANT the person she trains,because I know she will teach them good.I WILL recomed all my family and friends to Stacy Lures at Coggin nissan. Sincerely Timothy Petry (904)465-1795. More
I have owned several Nissans and every time that vehicle was due for service I have always dealt with Stacey. Stacey has always been very courteous and helpful. She has always taken the time to explain to m was due for service I have always dealt with Stacey. Stacey has always been very courteous and helpful. She has always taken the time to explain to me in detail whenever a situation with the vehicle came up what needed to be done to correct it. She always ask me when I bring the vehicle in for maintenance if I would like it washed after. Her attention to detail and her professionalism has always made those visits very pleasurable. More
Richard my sales man was great. He helped me out along with another gentleman and I cannot remember his name.... They helped me get out of my gas guzzler ford expedition and into a Nissan Altima which I l with another gentleman and I cannot remember his name.... They helped me get out of my gas guzzler ford expedition and into a Nissan Altima which I love and it gets great gas mileage. Richard and the other gentleman were great in helping me. I would recommend this dealership and recommend Richard. He made the buying experience great and not stressful as he had a great sense of humor. Thanks Richard and the other gentleman.... I wish I could remember your name as you helped out tremendously and found me a great car. More
Richard gave me a call to remind me of my lease termination coming up and thought I might be interested in some of their specials. We spoke on the phone several times without any pressure whatsoev termination coming up and thought I might be interested in some of their specials. We spoke on the phone several times without any pressure whatsoever. I showed up at the dealership on a Friday evening at 5pm and was out the door by 7:30pm with a terrific vehicle at a very reasonable price. Could not have been happier with his service. Look forward to dealing with him again. More