Coggin Nissan On Atlantic
Jacksonville, FL
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Great experience! Walked in and was treated with integrity and bend-over-backwards service. I was looking for a new or used Altima and got an outstanding deal on a new 2012. I roamed the lot while F integrity and bend-over-backwards service. I was looking for a new or used Altima and got an outstanding deal on a new 2012. I roamed the lot while Frank and Henry patiently waited for me to pick what I liked. Both were very friendly and professional, which is refreshing considering some past experiences purchasing other cars. We all know it can be a nightmare, but not this one! Finally for once I felt like I stole from them vs. them stealing from me with the deal I worked out. The car is absolutley fabulous! I can't say enogh about the car or the service i recieved. I am a 19 year Active Duty Navy Sailor, and I would recommend this dealership and Henry or Frank to my own Mother to buy a car. More
The reason I would not recommend this dealer is because they sold me a 2012 nissan sentra with a bumper to bumper warranty. The service engine light came on less than 6 months after the purchase. I contact they sold me a 2012 nissan sentra with a bumper to bumper warranty. The service engine light came on less than 6 months after the purchase. I contacted them and they could not see me that thursday or sat. They told me as long as it wasn't blinking I could drive on it for a few days. They also told me it was ok to go get an oil change and that it wasn't causing the light to be on.I went an hour after the light came on and still got an oil change because it was due and because the dealership already knew the light was on and said it would be ok. Then when I took the vehicle to the dealership a few days later, they refused to honor my warranty because of some missing clamps that cost $7.70, which I replaced. They tried to blame it on the oil change even though they knew before the oil change even took place that the light was on. Now they are refusing to repair my maf sensor, which they even stated would have been covered in my warranty. The parts dept informed me that the clamps are faulty and are coming off of people's vehicles, causing the clamps to be on backlog. She believed it was a design flaw with my vehicle.Now my vehicle is drinking gas and has no pickup because they are trying to charge me an arm and a leg to repair it.I would not have bought the vehicle if the company had not sold me on the warranty, and now I find that the warranty is useless and that I have been sold a lemon. More
I am a long time Nissan owner,over 15 years with a Nissan vehicle. I trust Coggin Nissan - Atlantic to service my vehicle in a timely, fair, and professional fashion. In fact, if it not for Stacey Luhrs, I vehicle. I trust Coggin Nissan - Atlantic to service my vehicle in a timely, fair, and professional fashion. In fact, if it not for Stacey Luhrs, I would be driving another vehicle. Stacey is a consummate professional and makes every situation, great or small, easier to deal with. I have had catastrophic vehicle issues as well as very mundane issues and Stacey has patiently and expeditiously dispatched them all. She does this effortlessly, with great communication skills and a dogged, determined to 'make things right'. She seems to genuinely 'improve everything she touches'. I have seen her communicate with all the techs and they respond well to her comments, directions, and queries. I can honestly say that it is due to Stacey and your service team that I am still in a Nissan vehicle. I would be remiss if I did not highlight the specific skills of Sarah and Dave as well. They are friendly and answered any question I have had. Your excellent service is a direct reflection on having two such talented and professional techs. I hope in another 10 years or so to be giving the same critique. With Stacey, Sarah, and Dave still on board, I believe that would be a certainty. More
Great Service Team! I thought I'd really miss my Moreno Valley, California Nissan but now I don't!!! This is my 4th Nissan in 15 years. They are built to last -- put over 200,000 on two of them! Valley, California Nissan but now I don't!!! This is my 4th Nissan in 15 years. They are built to last -- put over 200,000 on two of them! More
I went in for an issue that was under warranty and voluntarily purchased tires and had other word done...the phone calls keeping me updated and friendliness surpassed all expectations...even was offer voluntarily purchased tires and had other word done...the phone calls keeping me updated and friendliness surpassed all expectations...even was offered a loaner while a part was obtained..super! More
Corrie King was very helpful. He made it his number one priority to make sure I was happy and he succeeded. He is one of the best dealers I was ever lucky to meet due to his tremendous work ethic and custo priority to make sure I was happy and he succeeded. He is one of the best dealers I was ever lucky to meet due to his tremendous work ethic and customer appreciation. More
Coggin Nissan was a good dealership to work with. I had previously taken my leased Altima to them for multi-point inspection. Upon inspection the dealership offered to buy my car because it was in such goo previously taken my leased Altima to them for multi-point inspection. Upon inspection the dealership offered to buy my car because it was in such good condition. I declined but months later i was interested in a new vehicle. Nelly had shown me some trucks before and when her boss told her they needed to get more trucks leased for the month she called me right away and they gave me a DEAL! Nelly was very pleasant to work with and I suggest anyone who is going to Coggin Nissan ask to deal with her. More
Ok dealership started with one sales person then passed off to someone else. Someone who didn't have much experience. After spending 7.5 hours there deal completed. off to someone else. Someone who didn't have much experience. After spending 7.5 hours there deal completed. More
Richard Wright on the sales team was GREAT to work with! I will definitely come back when it's time to trade in. Great experience overall on my first vehicle purchase. Thanks! I will definitely come back when it's time to trade in. Great experience overall on my first vehicle purchase. Thanks! More