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Coggin Nissan On Atlantic

Jacksonville, FL

4.8
412 Reviews

10600 Atlantic Blvd

Jacksonville, FL

32225

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Showing 412 reviews

August 02, 2013

I went to Coggin Nissan on Atlantic after printing a coupon online. "Thinking I was getting a great deal". After I got there, and ask to see the salesman which was listed on the coupon. We waited a few More

by JamesC1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Aug 05, 2013 -

Coggin Nissan On Atlantic responded

Thank you so much for taking the time to review your recent experience at our dealership. Although you did not originally visit to work with Jason, I am thrilled that you found him so helpful, courteous, and professional. If you have any questions, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. Again, thank you for your feedback. Best regards, John Clark, General Manager

July 26, 2013

I am a 21 year old male a first time buyer. I went to nissain becuase I was referred by my mother. I was so excited becasue this is my first car. I never knew what question I needed to ask when buying a More

by kimbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Spanbauer and Antonio the Manager
Aug 02, 2013 -

Coggin Nissan On Atlantic responded

Thank you for taking the time to review your experience at our dealership. My apologies that these events created such a frustrating first-time car-buying experience for you. Customer satisfaction is our top priority, and I never want someone to feel like members of our staff are engaging in unethical sales practices or, perhaps worse, favoring profit over the needs of the customer. For these reasons, I would appreciate the opportunity to speak with you in order to address your concerns more specifically, clarify any inconsistencies, and restore your faith in our dealership. Please give me a call at 904-418-6520. Again, my apologies that these events occurred, and I look forward to speaking with you. Best regards, John Clark, General Manager

July 17, 2013

My experience at Coggin Nissan on Atlantic. I originally went to another Coggin Nissan on Cassat, being that I live on the Westside near Orange Park and I was interested in the 2013 Altima. Lets just say th More

by tamhil7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Richard Wright
Jul 19, 2013 -

Coggin Nissan On Atlantic responded

Thank you so much for such a great review! I am thrilled that Victor and Richard were able to turn what seems like an incredibly frustrating situation around and help you obtain your perfect vehicle. If you have any questions, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. After all, your satisfaction is always our top priority. Thank you, again, for your feedback and congratulations on your new Nissan Altima! Best regards, John Clark, General Manager

July 15, 2013

I was very happy with my experience with Coggin Nissan on Atlantic and I would highly recommend them. After shopping for a used Titan for a while it was nice to be able to cut out the normal xx and negotiat More

by DMB1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ng and Joey Spanbauer
Jul 16, 2013 -

Coggin Nissan On Atlantic responded

Thank you so much for your kind words about our dealership. I am thrilled that you found Victor and Joey so professional, helpful, and courteous. If you have any questions, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, John Clark, General Manager

July 12, 2013

Great fast and friendly service. The recommend service that you will need in the future but don't push you to get it done unless its important. More

by Jimwest528
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 16, 2013 -

Coggin Nissan On Atlantic responded

Thank you for taking the time to review your experience with our Service Department. I am thrilled that you have found our work reliable and the experience pleasant and hassle-free. If you have any questions, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, John Clark, General Manager

July 09, 2013

There are NO WORDS to describe how awesome these people are. I was newly moved to the city of Florida from New York with no car. I found them online and described my situation and they assured me that I wo More

by sprophile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gaffney
Jul 10, 2013 -

Coggin Nissan On Atlantic responded

Thank you for your such a fantastic review. I am thrilled that you found Brian so helpful, courteous, and professional, and that you enjoyed the pie as well. If you have any questions about your new vehicle, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. Again, thank you for your feedback, and we truly look forward to your next visit. Best regards, John Clark, General Manager

June 23, 2013

My daughter was buying a 2013 Nissan Patherfinder this past Friday. Received a quote of $35,000 (cash) inclusive out the door. My daughter received a call from the sales person on Saturday to follow up on More

by JohnBaird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Willie
Jul 10, 2013 -

Coggin Nissan On Atlantic responded

Thank you for taking the time to leave feedback about you and your daughter’s recent experience at our dealership and, more importantly, for bringing your concerns to my attention. Customer satisfaction is our top priority and, although your daughter has decided to purchase her Pathfinder elsewhere, I would still appreciate the opportunity to speak with you about the situation in greater detail. We are always interested in ways that we can improve our processes, as well as the buying experience for customers. Additionally, I never want someone to feel like our dealership was not giving their needs adequate attention or was unwilling to work with them. Please give me a call at 904-302-8231. My apologies that these events occurred, and I look forward to speaking with you. Best regards, John Clark, General Manager

June 22, 2013

I was dead set on buying a Nissan Rogue when my husband and I came across a Nissan Murano Cross Cabriolet while looking at Rogues with Tony. Tony let us take it for a ride with the top down and up on qui More

by delane1063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Buchieri and Lee Lanier in Service Department
Jun 24, 2013 -

Coggin Nissan On Atlantic responded

Thank you for taking the time to review your recent buying experience at our dealership. I am thrilled that you found Tony, Lee, and the rest of our team so helpful, professional, and accommodating to your needs. If you have any questions, don't hesitate to give us a call, 904-642-7900. We are always happy to help in any way that we can. Again, thank you for your feedback, and congratulations on your new Murano Cross Cabriolet! Best regards, John Clark, General Manager

June 10, 2013

My boyfriend and I came to Nissan with a positive attitude, wanting to maybe buy TWO cars. After realizing that the Altima I was interested in was "unknowingly" involved in a minor accident, I asked More

by tdi7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose, other
Jun 24, 2013 -

Coggin Nissan On Atlantic responded

Thank you for taking the time to leave feedback about your recent experience at our dealership and, especially, for bringing your concerns to my attention. Customer satisfaction is our top priority. I never want someone to feel like our staff members are being inattentive to their needs or, perhaps worst of all, ignoring them altogether. For this reason, I would appreciate the opportunity to speak with to address the situation more specifically, clarify any inconsistencies, and, hopefully, restore your faith in our dealership. Please give me a call at 904-302-8231. My apologies that these events occurred, and I look forward to speaking with you. Best regards, John Clark, General Manager

May 21, 2013

Overall experience is very satisfied. Your sales persons are very cooperative and they know how to listen what a costumer needs. I highly recommend your people to anyone. Thank you so much for a wonderful e More

by teddyavendano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bristol Heath and Eric H. ( forgot the last name)
May 21, 2013 -

Coggin Nissan On Atlantic responded

I am glad that you had such a positive car-buying experience at our dealership and found our staff so helpful and accommodating. If you have any questions, don't hesitate to give us a call, 904-642-7900, or stop by. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, John Clark, General Manager

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