Coggin Nissan On Atlantic

Awesome Saleman "C.J. Smith" and a Great Price I purchased a new car yesterday from Coggins Nissan on Atlantic Ave and am extremely pleased with the entire experience. My salesman C.J. Smith was re I purchased a new car yesterday from Coggins Nissan on Atlantic Ave and am extremely pleased with the entire experience. My salesman C.J. Smith was recommended to me and I am ever so glad that he was working yesterday. He was polite, professional and extremely knowledgeable and worked hard to get me the car at a Great price. He was not pushy or high pressured and went out of his way to locate the car with all the options that I was looking for and had it delivered to his dealership. He also took the time to teach me about all about the high tech features in my new car. Everyone knows that car buying can be stressful but C.J. made it a positive and pleasant experience. I would definitely buy another vehicle from this dealership and I highly recommend C. J. Smith for a salesman who truly works very hard to please his customers. Thank you again C.J. for the excellent service provided and for making me One Happy Woman riding around in my new 2016 Nissan Rogue. You are an asset to Coggins Nissan! More

Recent visit Jerry Bennett was very helpful in my visit looking for a used vehicle. He was very knowledgeable and helped with any question I had. I would definitel Jerry Bennett was very helpful in my visit looking for a used vehicle. He was very knowledgeable and helped with any question I had. I would definitely recommend this dealership and sales professional. More

Proffessional con artists This is the worst business I have ever had to deal with. Was sold a "certified" car that had frame damage and other issues that were not disclosed by This is the worst business I have ever had to deal with. Was sold a "certified" car that had frame damage and other issues that were not disclosed by the dealership. When I tried to get this situation rectified, the managers were confrontational and refused to acknowledge there was a problem until I filed complaints and got Chase bank involved. Once they acknowledged the issues, the only solution they offered was to trade my car in for another car on their lot which would have left me more in debt than when I started. When I told them I wanted to sell the car to them and not ever deal with them again, they gave me a low ball offer and I was forced to sell the car to another party that actually paid me 1k more than the dealership offered. After filing more complaints with Chase bank I got a call from the bank saying the dealership was offering to buy the car for 2k more than they originally offered. At this point I had already sold the car to the other party and this offer was useless to me. Now, over 6 weeks later, I am struggling with the finance department to get the refunds from the service contracts I purchased. I was originally told that the refunds would be in my hands in 10 days and called back about 2 weeks later to make sure everything was going according to plan. To my dismay I found out that the papers that I signed to get me the refunds had never even been submitted! I had to waste my time and gas to go back up to Jacksonville to sign the same paper and was told that it could be 4-6 weeks before I get the refunds. My experience with Coggin Nissan on Atlantic has been one of aggressive salesmen (Brian), rude management (Will, Antoine and others), outright lies and fraud. Buyer beware! More

Horrible tactics Working with Tom was great, he was kind to our son, patient with our questions, and understanding. Then the sales manager stepped in and was the wors Working with Tom was great, he was kind to our son, patient with our questions, and understanding. Then the sales manager stepped in and was the worst kind of person I have ever met. Jose was rude, condescending, and demeaning, not only to us the customer but to his own employees. I have never felt so upset. More

The Service Team at Coggin Nissan on Atlantic has outstanding Customer service. Friendly and Knowledgeable. Thanks to every Team Member for their excellent service. Keep up the good work. outstanding Customer service. Friendly and Knowledgeable. Thanks to every Team Member for their excellent service. Keep up the good work. More