Coggin Nissan On Atlantic
Jacksonville, FL
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Exellent service I have been taking my car to Nissan on Atlantic for years. My service advisor is Laurie and she is AWESOME. Laurie is the only reason I take my car to I have been taking my car to Nissan on Atlantic for years. My service advisor is Laurie and she is AWESOME. Laurie is the only reason I take my car to Nissan for service. More
Dishonest Dealership This is the worst dealership I have ever encountered. I felt pressured into buying a vehicle and then bribed into completing a survey I didn’t want t This is the worst dealership I have ever encountered. I felt pressured into buying a vehicle and then bribed into completing a survey I didn’t want to complete. I was promised a 100.00 for completing the survey and of course I never received the money after I completed it. I paid extra to have a navigation system installed. The system shut down while I was getting my oil changed at the dealership. It worked fine when I took it in but wouldn’t even turn on when I picked the vehicle up after the oil change was done. Of course they failed to tell me. I discovered it as I was driving off. They told me they were not going to fix it and basically it was my problem. I paid 600.00 to have the system installed to now be told it’s not their responsibility to fix. It worked when I took it in so I can’t understand how they think it’s not their responsibility to fix. Customer service is the worst. I would never, ever buy another vehicle from this dealership. I am also going to spread the word to family and friends so they won’t buy from this dishonest dealership. More
Service Technician Review Laurie Beck is awesome however the service technicians informed me of all of these issues with my vehicle , In which technically there were no problem Laurie Beck is awesome however the service technicians informed me of all of these issues with my vehicle , In which technically there were no problems with my vehicle. I had to pay out of my pocket more than I should have. I am very disappointed and may incur more problems with my vehicle namely my engine because of the the job in which the technicians done on my vehicle and trying to get more money out of me than they should. Laurie is excellent however even with that if I can't trust in the fact that myself as a customer namely a woman won't be cheated out of paying more than I have I'll take my vehicle elsewhere. More
Great experience This was my second car that i got from Nelly and it was a great experience. It was hassle free and she was very nice. This was my second car that i got from Nelly and it was a great experience. It was hassle free and she was very nice. More
Dishonest, uses scare tactics to force a sale. Decided to purchase our lease after 36 months. These guys tried so many scare tactics to get us to give up the lease and buy a "new" car. We are told Decided to purchase our lease after 36 months. These guys tried so many scare tactics to get us to give up the lease and buy a "new" car. We are told the potential cars were new and never registered only to find that they were fleet vehicles this dealer purchased at auction in TN. Both had previous owners. They told us many times our car has no value.."maybe 3-5k in equity" when in reality the car is worth 15-20k more. Told us we had no warranty in order to scare us into a new car when our car has 5yr/60k mile remaining. Nelly was very nice although she had little to do with the entire sale process. Dishonest dealer, but not the first time we have experienced this with them specifically. More
Excellent Service This is my 4th car I bought from Julian at Coggin. He’s the reason we come back every time we want a new car. He provides such such great excellent cu This is my 4th car I bought from Julian at Coggin. He’s the reason we come back every time we want a new car. He provides such such great excellent customer service. He’s so nice, polite and puts the customer first. I highly recommend when you go to Coggin you see Julian!! More
Awesome customer service. Nelly was very helpful and friend Nelly was a very helpful and friendly awesome customer service! Thank you very much Nelly! Continue to do your exselent job!!! HAPPY HOLIDAYS! VANYA Nelly was a very helpful and friendly awesome customer service! Thank you very much Nelly! Continue to do your exselent job!!! HAPPY HOLIDAYS! VANYA , ELENA More
Very kind and personable staff, clean and nice showroom. Wayne was very helpful and kind when showing us the vehicles that fit our wants and needs. He tried his best to ensure we had everything possible for Wayne was very helpful and kind when showing us the vehicles that fit our wants and needs. He tried his best to ensure we had everything possible for a smooth process on purchasing a vehicle, and personalized the experience specifically for us. Wayne was not pushy or forceful in any way. More
Awesome Great Best Experience I gave the best rating because I had the best experience. Nelly Morallo was the best salesperson I have ever encountered. The staff there is very frie I gave the best rating because I had the best experience. Nelly Morallo was the best salesperson I have ever encountered. The staff there is very friendly. More
Great Awesome customer service. Nelly was a very helpful and friendly sale person. Throughout the entire sale experience I had doubt I would be riding off i Awesome customer service. Nelly was a very helpful and friendly sale person. Throughout the entire sale experience I had doubt I would be riding off in my old care but with the help of Nelly anything is possible. More