Back

Coggin Honda of St. Augustine

St. Augustine, FL

4.8
1,315 Reviews

2925 US-1

St. Augustine, FL

32086

Directions

By Type

Showing 1,315 reviews

May 24, 2012

This is our second new vehicle purchase here. We chose Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, k More

by H. J. & Joyce Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton & Jamey
May 07, 2012

Coggin Honda of St.Augustine has been the very best dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next tim More

by anielaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Kwiatkowski
April 29, 2012

Being a single female I was expecting the usual run around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to More

by mlrm1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Caroul
March 15, 2012

I bought my 2009 Honda Odyssey at this dealership. The vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finall More

by jmhamrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
March 15, 2012

This dealership has treated me like family. For maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhe More

by Survey bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
January 23, 2012

Victor Ng is so very disrespectful. Words cannot express my dissatisfaction with his foul mouth towards my wife. I will never even look at another Honda due to my visit to this location. More

by jstackvf
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Vicotr Ng
January 23, 2012

I had a most pleasant experience in buying my new Honda Cross Tour. Everyone at the dealership was polite and attentive. The facilities were also very clean and well kept. More

by Roger Lacallade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gray
December 17, 2011

I have had my car serviced here for almost 10 years and have NEVER felt like I was asked to make unnecessary repairs. So I felt extremely comfortable having my son's car serviced here and trusted the reco More

by jedwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
October 15, 2011

I did not appreciate being passed off to another salesperson and low-balled on the value of my vehicle. I consider that bad business and feel insulted as a possible customer of the Coggins Honda More

by success4life64
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Peel and Victor ?
Oct 31, 2011 -

Coggin Honda of St. Augustine responded

Hello, My name is Bill Elliott, and I’m the General Manager here at Coggin Honda of St. Augustine. First off, I do want to thank you for your feedback concerning your experience at our dealership. Although it disappoints me that this was your experience, I can assure you that it was never our sales team’s intention to make you feel passed off or insulted. In certain situations, we do recommend that our salespeople defer to more experienced personnel within our dealership and it appears that this was one of those cases. However, we value the customer experience above all else, and it is seems that we certainly could have handled this situation with more sensitivity. If you are interested, I’d like to personally discuss your experience with you by phone at 877-698-0646 (ask for me) or even in person, if you’d prefer. I look forward to hearing from you. Sincerely, Bill Elliott General Manager

August 31, 2011

This was the best car-buying experience I ever had. Worked out a trade before I came in, they were true to their offer, best price for my trade!! More

by COCOAFLMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Scarlett
...
127
...