
Coggin Honda of St. Augustine
St. Augustine, FL
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We were very happy with the process at this dealership of leasing a new vehicle. The salesman was very professional, knew his product, and quite personable. We explained that we were looking at other vehicle leasing a new vehicle. The salesman was very professional, knew his product, and quite personable. We explained that we were looking at other vehicles/dealerships for a car and that, if we found something else that we liked better, we would let them know; otherwise, we would return to their dealership. They "hated" to let us out the door without buying, but being senior citizens and having been "around the block" a few times, I believe they knew we meant what we said. When we returned, we again did a test drive, just to remind ourselves of the "feel" of the vehicle. There was no high pressure from anyone; just friendliness and courtesy. Indeed, we would recommend friends and family to this dealership in the future. More
The customer service was top notch and their finance department made my sale possible. Everyone was patient and helpful and made my car buying experience great. department made my sale possible. Everyone was patient and helpful and made my car buying experience great. More
I went to Honda of Daytona for the last recall and was not impressed. when I was looking at the cars waiting for a sales rep to approach me none did so I left after my car was done. I decided to go to C not impressed. when I was looking at the cars waiting for a sales rep to approach me none did so I left after my car was done. I decided to go to Coggins in St. Augustine actually for convenience since I live in Palm Coast closer to this dealership. When I went inside to give my information to the service person I went looking at the cars. The receptionist asked me if I needed any help I told her I was just looking then Jimmy came by we started talking about the CRV.. It felt to big for me cause I am short so I suggested the Fit, I have always liked them. We looked at the Fit and I took it for a test drive and loved it. The only problem I had was that they didn't have the dark grey one that I really liked. They had the dark grey but it was the sports car. They had a little trouble finding a bank that would loan me the money at a decent rate and payments that I was comfortable with but they said if I made 12 consecutive on time payments to call them back and they would get a better deal at a better rate so I look forward to that. I also got two free oil changes, that was nice. Thanks guys. More
Our decision to do business with Honda of St. Augustine came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked t came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked to this dealership from Autotraders.com, in our search for a low mileage, excellent condition, used Honda Pilot. Promptly after an inquiry as to whether the vehicle was still available, we received a very friendly and enthusiastic response from Rich. First impression went a long ways! Right away, we could tell this was someone whom we felt comfortable dealing with, and could talk with "straight up", as we live 5 hours away and had no desire to waste time on "wheeling and dealing.". The Car Fax and full details of the vehicle were accurately and thoroughly displayed on the dealership's website. Upon arrival, we were welcomed by a friendly and professional staff. Since we were far from home, we had to bring our small pet. They even allowed him inside and made him feel right at home too!! We are extremely satisfied with every phase of the purchasing process. The Business Manager, Darrel Bowens was professional, thorough and honest in his explanation and coverage of the warranty options. His friendliness and non-pushy approach is much appreciated after making a major purchase decision. We would definetly do business in the future with Coggin of St. Augustine and recommend them highly. More
The receptionist was rude and condescending!!!! I would figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! More
Outstanding customer service!!! I flew in from out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and c out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and coupons for places to visit. Answered all my long distance questions about the vehicle promptly and forwarded extra photos. A GREAT experience! More
We needed to trade in our 7 yr old Honda Odyssey after the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less tha the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less than a minute, the price they gave us fully met our expectations. They were extremely friendly and helpful. JC Caroul was our Salesman and he was exceptional (the best I've ever met). We found JC and Coggin through DealerRater. We couldn't be more pleased. More
I have been to many dealerships and even worked at a few and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or j and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or just need their Honda serviced. More
After buying cars for so many years from different dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be able to deal with the same person more than once. The Honda product is far superior to the competetion and retains its resale value better than most. I've been purchasing Honda products from Coggin for the last 12 years and have had minimal probems. When I do have any issues or need general service you can't beat the Coggin Honda Service Departments. I prefer Coggin due to their no pressure sales and superior service departments. My last couple purchases have been JC Caroul. He's easy to work with and follows up with you to get the deal done. More
The Service Department did exactly what was described when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the servi when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the service on the vehicle. Everything was done in a professional manner and the overall price was reasonable. Thank you. More