Coggin Honda of St. Augustine

I had been wanting a Honda Fit for a couple of years. I had thoroughly researched this model in Consumer Reports and paid an extra 14.00 for a report that quoted pricing from 3 dealerships in the area. Eve had thoroughly researched this model in Consumer Reports and paid an extra 14.00 for a report that quoted pricing from 3 dealerships in the area. Even though Coggin Honda was in St. Augustine and I live 2 hours away in Cocoa Beach, this dealership quoted an excellent price for the base model. Jimmie Cowley was my salesman and he was easy going and down to earth, not pushy or overbearing at all. It was the most pleasant experience purchasing a new car I have ever had. He did not try to sell me anything but what I came in there for in the first place. More

The professional & courteous staff made purchasing our most recent new car such a pleasant experience! After spending 3 weeks test driving, researching & price comparing various makes/brands of vehic our most recent new car such a pleasant experience! After spending 3 weeks test driving, researching & price comparing various makes/brands of vehicles we decided on the Civic. We were become slightly frustrated with negotiations at our local area dealerships & at that time based on an internet search we received a call from Daniel Peel. After explaining the details of the vehicle we were looking for he gave us the best quote for the exact car we were looking to purchase. Upon arriving at the St Augustine Coggin dealership (an hour drive from our home area) we received five star customer service from Daniel as well as Justin (who handled the finance portion of the transaction). We were extremely happy with our purchasing experience & would highly recommend Daniel & this specific dealership to all family/friends that are interested in purchasing a Honda. Coggins of St Augustine has truly recruited us as customers for life! More

Everything's good at this dealership until they force you to buy a 3rd party warranty that's known to scam people out of claims by never paying anything. But that's not what this review is about, it's you to buy a 3rd party warranty that's known to scam people out of claims by never paying anything. But that's not what this review is about, it's about how this dealership threw in the warranty and claimed my interest rate would be improved as long as I purchased the car with it added. Reluctantly I went along with this and was told that I could simply cancel the warranty later so about 1 month after the purchase I signed the cancellation form and drove into this dealer to turn everything in. Finance manager said everything was good and in order.. 1 month later they left me a voicemail saying I need to sign some new paperwork. Now nobody's returning my calls, I go into the dealer, the finance guys are all "busy" and i'm visibly irate. These goons are afraid to contact me because they know they are trying to delay this to the point where the warranty isn't paid back in full. It has to be turned in in 60 days or less and it's about 5 days out from being 60 days too late. I bet they are purposely waiting at this point to get their "credit" for selling a 3rd party "not recommended" warranty that has hundreds of bad reviews of people not getting their claims paid for. I can't get ahold of anybody at this dealership because they are afraid to talk to anybody who calls them out on their horse crap. Fair warning to those buying here, don't get their warranty and save yourself $2000 - it's not a piece of mind and it's free money in the dealerships and warranty company's pocket. It's a scam and this dealership is enabling it. More

Robert and everyone else at Coggin Honda of St. Augustine were undoubtedly the most pleasant car sales team I have ever encountered. Robert and Justin performed an outstanding job with being nowhere near pus were undoubtedly the most pleasant car sales team I have ever encountered. Robert and Justin performed an outstanding job with being nowhere near pushy or sketchy. He kept his word on the price we agreed on before I arrived over the phone. I was blown away with the deals I received on my new vehicle. Nothing but the best here and I will certainly be going back. This is my second time doing business with this dealer and certainly not my last. I actually drove 3 hours away from my current local Honda dealer just to come to this particular one. A++ on the entire experience. More

The vehicle I purchased for 28K had overhead compartments that were broken. Tom promised to have them fixed, but once the paperwork was complete he did not follow through nor has he been in contact with me. that were broken. Tom promised to have them fixed, but once the paperwork was complete he did not follow through nor has he been in contact with me. I also ask to see a carfax in the parking lot which was never provided. The vehicle also came with only one set of keys. This was not conveyed until after the purchase was complete. Tom's response was, “we are only responsible for providing you with one set of keys.” The keys are over 300 dollars! Tom stated that I was on my own getting a new set of keys. Again at this point the deal was complete; what could I do? When Tom was asked to vacuum and clean the car he said, "it’s raining out, isn't that good enough." I was also forced to stop and get gas once I left the dealership due to the car having less than 1/4 tank. Another salesman cornered me in the office for almost two hours trying to sell me useless coverage. When I turned it down they sent in a second salesperson to try to trick me into agreeing to a monthly payment that included the insurance. I informed him I did not want coverage. At this point his demeanor change to being irritated with me. I shared this information with a co-worker at NAS Jacksonville and he said he had a similar experience at Coggin Toyota. Terrible experience and will never do business with Coggin in the future! Way to take my money and push me out the door ignoring any and all the issues with the $28,000 vehicle. You have the uncanny ability to take my money and downplay my concerns. I will be sure to share this information with any and all Sailors who attend car buying workshops on the Naval Base in Jacksonville. More

Tom gave us a great experience. Fast to respond to all our needs. He even came in on his day off to deliver our new car. We were very happy with the whole process. our needs. He even came in on his day off to deliver our new car. We were very happy with the whole process. More

Being that this was our fourth purchase from Tom and Patrick. All of which have gone very smoothly. We speak highly of their dealership and them. We would never go any place else.Thank you all for anoth Patrick. All of which have gone very smoothly. We speak highly of their dealership and them. We would never go any place else.Thank you all for another great experience buying a vehicle. More

Prompt and honest. Lowest price quote compared to other Prompt and honest. Lowest price quote compared to other area dealers. Daniel and Shannon were very helpful in getting me a good deal and felt very Prompt and honest. Lowest price quote compared to other area dealers. Daniel and Shannon were very helpful in getting me a good deal and felt very comfortable doing business with them. No "pressure" sale tactics. Highly recommended. More

This was an amazing interaction. We pre-negotiated our price via consumer reports/truecar.com. Upon arriving, we drove the car, did the paperwork, and handed over a check. The entire sales team was huge price via consumer reports/truecar.com. Upon arriving, we drove the car, did the paperwork, and handed over a check. The entire sales team was hugely professional,friendly, informative, and helpful. People said please and thank you. Andy in xxI was a consummate professional, as well. We would gladly do business here again, and probably will. Look these guys up, it is worth a visit. More

Wonderful experience buying my first new vehicle! Would highly recommend this dealership, as everyone I interacted with was very friendly and professional! A+ service and experience. highly recommend this dealership, as everyone I interacted with was very friendly and professional! A+ service and experience. More