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Coggin Honda of St. Augustine
St. Augustine, FL
1,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 17, 2015
Friendly folks, great shopping experience We were driving to Coggin Honda in St Aug to have service look at paint issue with 2009 Honda Civic. Wife had purchased this car new from them and lov We were driving to Coggin Honda in St Aug to have service look at paint issue with 2009 Honda Civic. Wife had purchased this car new from them and loved their service. We had been discussing when we would buy a new or used Civic and the color she wanted. Gun metal grey. While our old Civic was being looked at, we're looking at the new Civic SI. Very nice! Ryan approached us and inquired if we were wanting to purchase it. We told him of our conversation driving over. He showed us 2 used Civic's. One was red and the other was gun metal grey. Coincidence? We looked the grey Civic over which had very low miles. A few hours later we were leaving the old Civic behind. We got the deal and payments we wanted along with a 100K mile warranty. I've heard lots of good things about this dealership. This was my first visit and I was impressed with their friendly, casual manner. More
by Marvinh57
Employees Worked With
Ryan Hurewitz and George Luciano
February 15, 2015
Friendly, not pushy, and respectful! Mike Bowman was very friendly, very respectful of my time (I let them know I was in a hurry and they were literally running around to meet my needs as Mike Bowman was very friendly, very respectful of my time (I let them know I was in a hurry and they were literally running around to meet my needs as best as they could) and very fair. I hate when dealers are too pushy and don't listen to you as a customer but he listened and he actually respected what I said. I got the car I wanted and I love it! They were very accommodating and I would definitely recommend this dealership to any friends or family. More
by bjgrag
Employees Worked With
Mike Bowman
February 12, 2015
VERY WORST SERVICE COGGIN HONDA ST AUGUSTINE We purchased a 2015 Honda Odyssey on november month. The service was good when we were purchasing it. Initially we choosen extra varenties and gap We purchased a 2015 Honda Odyssey on november month. The service was good when we were purchasing it. Initially we choosen extra varenties and gap insurance. The next day we cancelled them all. We worked with Finace manager Chris. He said that he will send all those cancellation documents and cheque back to northwest federal credit union. But this was not happen. He didnt send docuements to them. It been more than 2.5 months. As per the bank, they did not receive any documents. We are following it up with these guys like anything to send the documents. But they are not sending us and telling us that they have sent it. Intially they said while cancelling, the payment amount will be reduced , but now they are telling it will be reduced from the principal. We are not blind to sit idealy here. We checked with Northwest federal union, they said the monthly payment amount will be revised once they received the documents. We have been checking with Coggin Honda more than 20 times and more than a month. But no one is taking action on this. VERY VERY VERY WORST SERVICE AND WE ARE WORRYING FOR PURCHASING THE CAR. CAN ANYONE HELP US GETTING OUR MONEY BANK. IF THEY DID NOT SEND THE CANCELLATION DOCUMENTS, WE WILL BE PAYING MORE 10000 BUGS WHICH WE DONT WANT REALLY. WE DID NOT EVEN RECEIVE OUR REGISTRATION COPIES YET. FOR THIS ALSO WE FOLLOWED UP A LOT . BUT NO RESPONSE. WE WANT COGGIN HONDA TO SEND THE CANCELLATION DOCUMENTS AND CHEQUE TO NORTH WEST FEDERAL CREDIT UNION AND REVISE OUR MONTHLY AMOUNT IMMEDIATELY AND SEND US THE REGISTRATION COPIES. More
by Siva
Employees Worked With
CHRIS AND JOE
February 12, 2015
Sales manager Bobby CRIDDLE ruined experience I Had a traumatic experience with 1 person in particular. My sales person was great which is why when I had issues with my last purchase I drove 45 mi I Had a traumatic experience with 1 person in particular. My sales person was great which is why when I had issues with my last purchase I drove 45 min to have James Paul as my sales person. He was the only think positive in this experience however. BUYERS BEWARE! BOBBIE CRIDDLE the "new cars manager" was not only rude and condenseding to me but yelled and screamed at me telling me I am crazy for thinking that any of their sales numbers are incorrect. I was dumbfounded at how this dealership can allow this kind of behavior to customers. Luckily, I spoke to the sales GM and my sales person was able to have him "fake" apologize to me for his behavior and foolishness. I over looked this Mis hap and moved on. However, it's people like him that give honda a bad name, and car dealerships in general to adhere to the bad experience typical stereotype. Very displeased. If you see Bobbie CRIDDLE please shake you're head and move on. A few choice words are welcome. Thanks. Yours truely , Concerned customer More
by Marcie123
Employees Worked With
Bobby CRIDDLE
February 09, 2015
Purchasing Pleasure Made contact with our sales rep two months prior to returning to Jacksonville, Florida. The sales rep provided the vehicles that fit my needs. My fa Made contact with our sales rep two months prior to returning to Jacksonville, Florida. The sales rep provided the vehicles that fit my needs. My familly and I arrived at the dealership after 32 hour flight. The sales rep provided us with the right car with a price that was very acceptable. Thank you Coggin Honda of St Augustine. Looking forward to our second car purchise with the Coggin Team. More
by Don
Employees Worked With
Ryan H.
February 09, 2015
Amazing!!!! Mike bowmen was the best. I had the best experience and he makes you feel like family. He took his time with us and met every need we had plus more. I Mike bowmen was the best. I had the best experience and he makes you feel like family. He took his time with us and met every need we had plus more. I highly recommend mike bowmen and coggin More
by crystal B
Employees Worked With
Mike bowman
February 05, 2015
Leasing a Honda Mike Bowman in Sales and Leasing is the man to see. He can make the deal work for you the customer, leaving the dealership with a very friendly and co Mike Bowman in Sales and Leasing is the man to see. He can make the deal work for you the customer, leaving the dealership with a very friendly and comfortable experience. I came in to lease a car, I knew what I wanted and the price to pay and he hit it exactly where I was comfortable with and I left the dealership in a new 2015 vehicle. Thank you very much, and the gift of cup cakes were outstanding. Nick Merizzi, the Community Relations Coordinator, a great guy to meet. Thanks guys, Captain Larry Kety More
by captainlarrykety
Employees Worked With
Mike Bowman
February 04, 2015
The perfect vehicle I need a wagon, but like the looks of a sedan better. James Paul of Coggin Honda found the perfect fit for me the Crosstour. It looks like a sedan wit I need a wagon, but like the looks of a sedan better. James Paul of Coggin Honda found the perfect fit for me the Crosstour. It looks like a sedan with the room of a wagon, while performing like a sports sedan, perfect! James listened to my needs, and made me comfortable through the sales process. I did not feel pressured which made my decision making easy. I will send my friends in to see James for new Honda's. More
by WFF35
Employees Worked With
james Paul
February 03, 2015
Overall Great Experience. The Sales employees, Chris Lemke and Augustine DeCruz, were wonderful! Extremely friendly and very helpful in showing me the features of my new Honda The Sales employees, Chris Lemke and Augustine DeCruz, were wonderful! Extremely friendly and very helpful in showing me the features of my new Honda Accord. The overall experience was wonderful, however, the new car managers have a little to be desired. One was wonderful, however, the other one was not very friendly. More
by flagrl23
Employees Worked With
Augustine DeCruz
February 02, 2015
A great experience This is my girlfriend and I 2nd car to from Coggin in 3 weeks, I was so pleased with the service from the first time, I came back to get another vehic This is my girlfriend and I 2nd car to from Coggin in 3 weeks, I was so pleased with the service from the first time, I came back to get another vehicle. I was referred by Nick to go see Michael Bowman. It was a great choice by him. I talked to Michael on the phone and within minutes he was sending me pictures of an amazing truck. His upbeat personality and care for attention was superb. Besides selling me a truck i Iove, he was an amazing salesman. I recommend him to anyone that is interested in a vehicle, honda or not. Thanks again Michael! More
by billyh85
Employees Worked With
Michael Bowman
