Coggin Honda of Fort Pierce
Fort Pierce, FL
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Harassed by a customer and terrible business practice My experience at Coggin Honda was terrible. I had an appointment with Bren to purchase a 2016 Mustang. After arriving at the dealership at the arrange My experience at Coggin Honda was terrible. I had an appointment with Bren to purchase a 2016 Mustang. After arriving at the dealership at the arranged time after a 45 minute drive, we were approached and given the keys to the car. There was a guy and his wife in their car next to the Mustang and when they saw me looking at the car they began to yell at me and the salesman. The guy was so angry I thought the situation was going to become physical. Management did nothing to calm the situation and the salesman I was with just brushed it off. The guy and his wife said they were making a deal on the car and that I wasn’t allowed to look at it. The salesman insisted that I drive the car and told me not to worry about the people trying to stop me. Not only was I being harassed for looking at a car that I had an appointment to see, I later found out that the guy who I made the appointment with WAS THE ONE SELLING THE CAR OUT FROM UNDER ME. After test driving and assessing the condition. The general manager came over and went over the pricing. I was ready to make an offer with the salesman I was working with when the GM returns again to inform us that the car has been sold. This is not the right way to do business. The whole experience was very hostile and the sales rep BREN seemed to have this set up. He had us and this guy against each other on the car in order to pressure one of us to jump on it right then and there. I will never do business with any Coggin dealership after this experience and will recommend my friends to go elsewhere. Terrible way to treat a customer. More
Extremely helpful I was there today for a part for my 2005 Honda CRV. My lugnut key was missing so I had to get another one. Unfortunately, they don't make them anym I was there today for a part for my 2005 Honda CRV. My lugnut key was missing so I had to get another one. Unfortunately, they don't make them anymore and I was afraid it would be an issue. I spoke to Ray at the service desk and he was so helpful. He and the person who sold parts was very creative in finding a solution and solved the problem at a very fair price. I am not sure if they changed management since I was there, which was about a year ago, but it has now become a very friendly and customer service driven dealership. When I am ready to buy another Honda I certainly would consider buying it at Coggin. More
Linda Friedrich was fantastic!!!! My husband and I went in to price a Honda Odyssey. We lucked into the draw having Linda Friedrich as our sales person. After only a few words, she k My husband and I went in to price a Honda Odyssey. We lucked into the draw having Linda Friedrich as our sales person. After only a few words, she knew exactly how to deal with my husband. After the sale, Linda continued to help us with getting the plates for out of the state for where we live, with instructions, with too many items to list. My husband, as I did, drove away with smiles on our faces. Thank you, Linda. More
Great Service Service is excellent, prompt and courteous. I had an apt with another advisor, but he was not there on Saturday. Rafael stepped up and took care of my Service is excellent, prompt and courteous. I had an apt with another advisor, but he was not there on Saturday. Rafael stepped up and took care of my car and its service. Appreciate that very much. Will be back again. More
quick reliable service Rafael my service agent is friendly and eager to exceed my expectations when my Honda needs serviceWaiting time was as promised and i appreciate the c Rafael my service agent is friendly and eager to exceed my expectations when my Honda needs serviceWaiting time was as promised and i appreciate the complimentary car wash More
problem solved by trent shaw new accord delivered with paint damage all four doors. took two weeks to repair but did a good job and Trent Shaw acted like a gentleman and got thing new accord delivered with paint damage all four doors. took two weeks to repair but did a good job and Trent Shaw acted like a gentleman and got things taken care of. More
Smooth experience This is our second purchase from a Coggin dealership and both were very positive. Their price out of the gate was the best we obtained. From the ini This is our second purchase from a Coggin dealership and both were very positive. Their price out of the gate was the best we obtained. From the initial quote through delivery of the Pilot, Todd Potts and Bill Simpson were straightforward and helpful. Most importantly, everything was done on my terms and my timeframe. They lured me in with a great price and then delivered exactly what they promised. More
Takes advantage of the elderly My 69 year old mother went in there to buy a used car they put her in a hybrid car will not let her look at no other cars overpriced the car to where My 69 year old mother went in there to buy a used car they put her in a hybrid car will not let her look at no other cars overpriced the car to where she put $3,500 down on a $9,000 car and still owes $9,000 tried to trade a car in today refuse to offer any money for a trade in for a car that's been gone from their lot for under a year with less than 3000 miles on it never gave a lock nut to change tires very unprofessional does not care about senior citizens and we'll put you in a car that they want to put you in will not let you pick the car that you want would never ever recommend anybody to go there worst car dealership that I've seen in Florida would definitely be going to Hyundai a lot better company More
very Truthful salespeople Linda Friedrich helped me out in selecting a car. I was looking at a certain one but she informed me that it was rusted on the bottom and saved me a p Linda Friedrich helped me out in selecting a car. I was looking at a certain one but she informed me that it was rusted on the bottom and saved me a potential lot of money and a large headache. Definitely would recommend speaking to her if you are looking to purchase a car. Its hard to find truthful people these days at dealerships, so i like to recognize one if i see one. More
Don Adams and the Dealership are outstanding. I'm in FL visiting and had a CRV with faulty airbags. While there on another matter with my Mom's car, found out about the trouble I was having with I'm in FL visiting and had a CRV with faulty airbags. While there on another matter with my Mom's car, found out about the trouble I was having with my dealership in RI they went above and beyond and offered me a great deal on getting my car straighten out so I didn't have to drive back to RI with faulty airbags. I got taken better care of from Don Adams and Coggin Honda than my Balise dealership in RI. I was very surprised seeing as I was just visiting and not looking for help because I'm not a FL resident. This dealership and the people working there are understanding and caring, there was no hard selling or pressure to do anything I wasn't comfortable with. I would recommend this dealership to anyone including my own Mom. More