Coggin Honda Jacksonville

The people at Coggin Honda on Atlantic are wonderful! I was very happy with my final purchase. They were extremely helpful and worked very hard, to help me get what I needed. Jarrett Strickland was amazing was very happy with my final purchase. They were extremely helpful and worked very hard, to help me get what I needed. Jarrett Strickland was amazing!!! He truly helped me with every question that I had. He made a wonderful presentation of the car that I purchased. He was friendly and caring. This place really changed my previous perspectives about car salesman and dealerships. I actually felt like I could trust Jarrett to help me make the right decisions and get the best deal. I am happy to have had such a great experience with buying my first car! Thanks Guys :) More

Overall good experience. More

Excellent service. Ernesto took time in explaining the details of the new car. Very understanding staff. He went through the car before and after the sale. the manager was very helpful too. He inquire details of the new car. Very understanding staff. He went through the car before and after the sale. the manager was very helpful too. He inquired couple of times during the buying process to ensure that everything is going well More

From the moment that Rodney approached me on the lot this was a pleasant car buying experience. He listened to what I was looking for and answered all of my questions in a very professional and friendly way was a pleasant car buying experience. He listened to what I was looking for and answered all of my questions in a very professional and friendly way. We then took a test drive and he again listened to my input. I was not ready to decide on the spot and he was not pushy which I really appreciated but wanted to get me a good price as I was still looking. Ron & Rodney gave me great information and price to help me in making a decision. Due to the fact that I did not have my own vehicle, when I called with my decision, Rodney even came and picked me up and they had the car ready for me and we did the paper work. Showed me around the dealership and will be very comfortable going there for service, love my car. More

Everyone at the dealership from salesman to manager was extremely friendly and helpful. They took the time to find out what we were interested in and getting us in the proper car for us at the right price extremely friendly and helpful. They took the time to find out what we were interested in and getting us in the proper car for us at the right price. They did not try to put us in a situation that was not right for us. More

Jarrett was very friendly and not at all pushy. He listened to what we wanted and he made the deal happen. He was very personable and very easy to talk to; we would recommend our friends to see him a listened to what we wanted and he made the deal happen. He was very personable and very easy to talk to; we would recommend our friends to see him and the dealership. The management staff was very courteous and professional as well. More

Me and my husband were first time car buyers. We were very satisfied with how friendly everyone was. They worked with our budget to help us figure out the best payment options to get our very own car. We very satisfied with how friendly everyone was. They worked with our budget to help us figure out the best payment options to get our very own car. We would definitely recommend this dealership to anyone who is looking to lease or finance a car. More

I have been a customer of Coggin Honda for over 6 years...I have just purchased my 4th car from them...three were for myself, one for my daughter...I always have my Hondas serviced at Coggin because years...I have just purchased my 4th car from them...three were for myself, one for my daughter...I always have my Hondas serviced at Coggin because I trust the dealership to do the best job...I am extremely happy with my new FIT...after driving my two CRVs for three years each, I was wondering if the transition to the FIT would be a challenge...far from a challenge, I have found the FIT to be perfect for me. More

I visited Coggin Honda to have the 60K mile preventative maintenance performed on my Accord and because the "check engine light" came on. The prices were very high compared to other shops, but I agreed to maintenance performed on my Accord and because the "check engine light" came on. The prices were very high compared to other shops, but I agreed to pay since I thought the dealer would be the most reputable place to have my vehicle serviced. They recommended having the Oxygen sensor replaced, which I did - quite expensive. The CEL came back on within a week. I came back to the dealer to have it fixed, they wanted another several hundred dollars "as a start". (My one positive comment would be that the customer service personnel were generally friendly while the were swindling me.) They said that one of my spark plugs were crossthreaded and that I needed a throttle body cleaning. I was not willing to give them anymore money. I took it to another shop where they showed me within 10 minutes that none of the spark plugs were crossthreaded and recommended replacing the plugs to have the light go off. I bought new plugs online and had my friend help me install them - it took less than 20 minutes and cost $36. The CEL has not come back on since. Coggin Honda is out to swindle you. I wrote a number of complaint letters and all I have to show for my experience is junk mail that comes from Coggin Honda asking me to come in and have preventative maintenance done on my vehicle . . . yea right. More

Coggin Honda located on Atlantic blvd in Jacksonville undoubtedly has one of the worst after sales services among all dealerships in N.Florida. They either have the wrong working hours posted or close do undoubtedly has one of the worst after sales services among all dealerships in N.Florida. They either have the wrong working hours posted or close down their service center before they are supposed to. The employees are RUDE, UNFRIENDLY, UNPROFESSIONAL and seem to LOATHE attending to customers. To add to that they are mostly short of technicians or so they will tell you in my understanding to get off the job sooner. This is the treatment i have received after buying a new car with a service contract with them. I recommend that even if you have purchased a new vehicle from this dealership which automatically makes you eligible for express service, please still set up an appointment because the term "express service" is badly misunderstood by the dealer. DONOT SIGN THAT SERVICE CONTRACT. Even though the dealer will tell you that it can be terminated at any point of time, he will MISINFORM you about the fact that it can be terminated if you refinance which people rarely do as it damages their credit and is a lengthy process. I infact had a better experience at another Honda dealership. I will not mention the name as I don't want to sound as if I am a competitor of Coggin Honda. The other dealership was courteous and provided the service that a customer would expect after purchasing a vehicle that he will end up paying for around $36,000. Even though the service contract wasn't signed with the other dealer, they completely honored the contract and dealt with me as if I mattered more than anything else. In conclusion, I suggest that any one in Jacksonville who is looking to buy, get their Honda serviced or repaired, please for your own convenience AVOID STEPPING INTO COGGIN HONDA. More