Coggin Honda Jacksonville
Jacksonville, FL
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I have owned a Civic now for 4 years, I love it. When I bought the car I also purchased an extended warranty for oil changes etc. Every time I take my car in they are courtesous, professional and I trust t bought the car I also purchased an extended warranty for oil changes etc. Every time I take my car in they are courtesous, professional and I trust them completely. Not once have they tried to sell me something that I did not need. This last time I was there I was told that I need 2 front tires and brakes, but Kristin explained to me that while I needed them I could wait a little to due the fact that I did not have the funds, I appreciated the honesty and the awesome customer service. I am always asked if there is something they do can do for me while I wait, whether it be coffee, a newspaper etc. It is always a pleasure to go to Coggin and I will not take my car anywhere else. I definetly recommend a Honda to everyone More
These people are friendly, fair, and efficient. They help me keep up with the needs of my car without being pushy. I get in and get out quickly. The prices always seem reasonable. With Thomas, I feel help me keep up with the needs of my car without being pushy. I get in and get out quickly. The prices always seem reasonable. With Thomas, I feel that my car is being personally looked after. And there's always a friendly smile and good conversation with Andrew. Getha is there to make sure that you get where you need to go if you can wait on your car, and he'll even make sure you have fresh popcorn. They have recently refurbished the customer waiting area and it is outstanding. They have fresh coffee, fruit, sweet rolls and crackers all for your convenience. First run movies are playing on the TV and then there is always the complimentary carwash, too My only complaint about Coggin Honda is that they don't have a dealership in Fernandina Beach so I wouldn't have to drive 80 round trip miles to have my car serviced. But it is worth the trip. More
Andrew Sims is the epitome of what a customer service manager should be. He goes above and beyond to ensure that I am treated like a customer by providing superior customer service and follow up. Andre manager should be. He goes above and beyond to ensure that I am treated like a customer by providing superior customer service and follow up. Andrew truly understands the value of a long term customer relationship. I have purchased 3 new cars from Coggin and always rely on them for routine service. I highly recommend Andrew and this Coggin dealership. More
As always it was a smooth experience having my car serviced at Coggin Honda of Jacksonville. There is always someone ready to greet you, the service is timely, and additional maintenance items are re serviced at Coggin Honda of Jacksonville. There is always someone ready to greet you, the service is timely, and additional maintenance items are recommended to you with pricing, but not forced or pushed on the customer. I will most certainly recommend any Honda car owner to this dealership for service with high regards. More
Sergiy was very knowledgable about the cars and listened to us so he knew exactly what we were looking for. He took us to the back and pulled the cars up next to each other so we could compare the features to us so he knew exactly what we were looking for. He took us to the back and pulled the cars up next to each other so we could compare the features in each class. He's a straight shooter. We felt comfortable working with him. The entire staff at the dealership was very friendly and easy to work with. We enjoyed our experience. More
Kelly is a sales pro. He is polite,funny and very astute. He knows his products very well. His personality and manner create a relaxed sales environment putting the customer "at ease" (although spe astute. He knows his products very well. His personality and manner create a relaxed sales environment putting the customer "at ease" (although spending money on a new car is always somewhat stressful). Coggin Honda, as a dealer, has a great reputation in our family. Our daughter has received great customer service on her Odyssey which has 167,000 miles on it. My wife knows people in the Coggin and Asbury front office and speaks very highly of everyone. Kelly is a good man and Coggin Honda of Jacksonville is a good company. More
I really appreciate Mr. Sims' sicerity in providing quality service and making every customer feel satisfied in any service that is being provided at this dealership. He is the kind of person that ever quality service and making every customer feel satisfied in any service that is being provided at this dealership. He is the kind of person that every dealership should have. Additionally, Amanda (I don't know her last name, my apology) has also provided great services to me everytime I brought my new Honda Pilot for minor repairs. Lastly, all employees at the service department has been great! Thank you very much. More
I had been actively looking for a replacement vehicle for my daughter for over a month and feeling like there were no decent used vehicles to be found. Everyone I encountered rattled flimsy sales pitches wi my daughter for over a month and feeling like there were no decent used vehicles to be found. Everyone I encountered rattled flimsy sales pitches with regards to less than adequate four-wheeled garbage. Rodgers was a genuine person who listened to our vehicle needs. Thanks to his diligence we now have exactly what we need in order for our daughter to be safe while driving to and from college and work. Thank you so much...this whole experience left us feeling like we have family at Coggin Honda! Laura and Leslie 2000 Saturn LS More
Love this dealership and my New Car :) All the men were very accommodating. Gave us what we needed/wanted for a fare price and we drove away happy customers. I couldn't have wished for better sales and ser very accommodating. Gave us what we needed/wanted for a fare price and we drove away happy customers. I couldn't have wished for better sales and service. I will refer my friends and family to Coggin Honda at Jacksonville. More
I was originally getting ready to buy a totally different make of car, when I ran into a snag with the other car dealership on the trade in of my Honda Accord. I gave the GM at Coggin a call and explained my make of car, when I ran into a snag with the other car dealership on the trade in of my Honda Accord. I gave the GM at Coggin a call and explained my situation. He offered to buy my Accord outright or give me a better trade in on a New Honda. I went over to Coggin and out walks Tameka with a smile on her face and an a great personality to match. I let her know that I wasn't sure exactly what I wanted, but I did want to see if we could work things out and I could stay with the Honda family. She showed me a beautiful 2010 Civic that was on Special and then also let me look on the lot at the rest of their inventory. She was very patient while it took a few minutes for the light bulb to go on in my head, when I finally realized that the "Manager Special" was the best deal on the lot for me. She worked up a fantastic deal for me and I had a brand new car. When I went into the finanace department, I was expecting high pressure to pay for alot of extra stuff I really didn't believe that I needed. Jamie was great! He explained what they had to offer and also let me know I could pick and chose what I may want. I did add the car protectant package to help maintain the value of my new car. Would recommend it to everyone. Sincerely, Diane Kenyon More