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Coggin Honda Jacksonville

Jacksonville, FL

4.5
844 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 844 reviews

January 18, 2024

Easy appointment scheduling. Pleasant efficient service techs. Maintenance work done as promised. Uber transport very much appreciated. More

by rmclagnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
January 18, 2024

Your service department treat Muslim customers with disrespect specially women will tell everyone about this More

by Agbakali _9@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Jan 20, 2024 -

Coggin Honda Jacksonville responded

I am deeply troubled to hear about your experience at our service department. Please know that respect and fair treatment for all customers, regardless of race, religion, or gender, is a cornerstone of our values. We take your feedback very seriously and I am personally committed to investigating this matter thoroughly. I would greatly appreciate the opportunity to speak with you directly to better understand your experience and ensure we take appropriate steps to address it. Please contact me at your earliest convenience. Ryun Pavilicek, General Manager (904)747-8668.

Jan 20, 2024 -

Agbakali _9@yahoo.com responded

With all due respect your words are from your training book and one your personal don’t care or follow because its not a one time issue it’s happened more than once with out giving respect and service your people are concerned about 5 stars service reviews just filling 14 points check list without checking and actually taking care of things needs to be done like recall check list air pressure,windshield wipers and fluid and the list goes on, and important disrespectful to me and my wife and family that is not acceptable and I am going to share this with my friends,family and Muslim community of over half a million in the state of Florida about my experience with coggin dealing with Muslims specifically women because the way they dress and your people treat them like thrash.

January 17, 2024

Ashley and Ali were extremely helpful during my car buying process! They took time to understand my situation and help meet all my needs. I’m and grateful for the team at Coggin Honda Jacksonville! Tha More

by chance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and Ali , Suzan Hersan Insuyu, Matthew Hutson
January 17, 2024

They meet my goals for a new leased vehicle. Very professional yet talk with you lond a long time friend. More

by jebmjb032
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul (mgr) and Cody (sales associate)
January 13, 2024

Great Dealership and GINO is a great sales & service super star and we will be for more in a few years. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto
January 13, 2024

They were very helpful, courtesy and respectful. They took care of my car! But they didn’t wash it More

by Hanlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
January 13, 2024

Inflation tariff de payment, thanks son buenos carros pero terminas pagando 2 veces El Valor del carro entiendo y respeto pero creo q es mucho, me atendieron bien pero Los numeros en pagos es un abuso, g More

by liubertbanegarodriguez8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Suzan Hersan Insuyu, Matthew Hutson
Jan 16, 2024 -

Coggin Honda Jacksonville responded

Gracias por su reseña y comentarios. Lamento que tenga preocupaciones sobre el costo de su vehículo en relación con la inflación. Entiendo que los precios pueden parecer elevados y me gustaría explicar mejor cómo determinamos nuestros precios y opciones de financiamiento. Por favor, contácteme directamente para discutir sus preocupaciones y ver cómo podemos ayudarle a sentirse más cómodo con su acuerdo de pago. Su confianza y satisfacción son nuestra prioridad. Ryun Pavilicek, General Manager (904)747-8668.

January 13, 2024

Mr. Disha and Mr. Arras were professional without being pushy. Ms. Freiha was most helpful, and an excellent representative for Coggin Honda. More

by jlampp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salah Arras, Klodi Disha, Roula Freiha
January 06, 2024

This was my first time experiencing your service and it was great. I am from out of state and needed an oil change and you did a great job ! More

by KODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
January 05, 2024

Service staff member, Megan DeBoard was extremely professional, friendly and accommodating. Since servicing was going to take a few hours, I was delighted when she offered to provide shuttle service, More

by patnicgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeBoard Service Department
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