Coggin Honda Jacksonville

Sergiy Bilyayev was very knowledgeable about the Honda CRV I was shopping for. He was very patient with me looking at the various models, LX, EX, EX-L. All my questions were answered, questions that I did CRV I was shopping for. He was very patient with me looking at the various models, LX, EX, EX-L. All my questions were answered, questions that I didn't even think of were answered. Sergiy was accommodating when I asked for a second test drive of the final CRV I selected. He offered a lot of information about the quality of Honda and gave me a tour of the entire facility. I (like everyone) would always like a better price on their vehicle and Sergiy worked with me to offer a fair price. Overall, this purchase was "pain" free. More

i called this place and they were so helpful. norman took care of me so well. he was so friendly and helpful. he gave e all the options all the details i need and was very resprctful. he actualy let me feel care of me so well. he was so friendly and helpful. he gave e all the options all the details i need and was very resprctful. he actualy let me feel and try out the car to my liking... it was realy nice. i kind of felt like was home. jim, was the one i talked to last. he was so helpful to and he was so nice. he gave me all the details about the warranties and what options i have and it was just nice because norman and jim actualy shared with me with their own experiences and the practical ways to say in my new car. now that i have my brand nnew car, ill be at peace that i know i am in good hands. More

Carlos was a pleasure to work with. He was very non-aggresvive but at the same time obviously knew the vehicles that I was considering. He answered all my questions and was instrumental in me deci non-aggresvive but at the same time obviously knew the vehicles that I was considering. He answered all my questions and was instrumental in me deciding to buy the vehicle that I did. He was gratious enough to help me get one of my vehicles home after the sale. More

This dealership and the salesman in particular was easy to work with and extremely helpful in assisting me to buy my company vehicle. And as a non-profit they gave me a great deal. I reccommend them highly to work with and extremely helpful in assisting me to buy my company vehicle. And as a non-profit they gave me a great deal. I reccommend them highly! My daughter is looking for a car and I will gladly send her to this dealership. I know they will treat her right. More

We visited a number of dealerships when searching for our new Odyssey. Carlos was by far the friendliest and most straighforward sales person we met. He was very friendly and knew the vehicle well. He was new Odyssey. Carlos was by far the friendliest and most straighforward sales person we met. He was very friendly and knew the vehicle well. He was never pushy and we did not feel pressured into making a decision. The entire process of purchasing a new car is exhausting but Carlos helped make it as easy as possible. More

This sales consultant was very helpful and he actually listened to my criteria in this purchase. It was a very informative and helpful experience. I would definitely recommend this dealership and particu listened to my criteria in this purchase. It was a very informative and helpful experience. I would definitely recommend this dealership and particularly this salesperson to my friends and family. More

Service was outstanding in every respect...am in the navy and have recommended others to this superior dealership. Mr. Ross and Jaimie were very friendly, detail-oriented, helpful and forthright. It was def and have recommended others to this superior dealership. Mr. Ross and Jaimie were very friendly, detail-oriented, helpful and forthright. It was definately a 5.0 experience. From the time I entered to the time I left, there was no question that these gentlemen were genuinely interested in me as a customer. I chose my original vehicle, the Civic because of its simplicity and reknowned reliability. I would expect nothing less from Honda. Thanks. More

Good experience, but still takes to long to buy a vehicle, need to pack a lunch. You need to plan a day visit with any dealer. To many people involved with one sale. Whatever happen to just you and t vehicle, need to pack a lunch. You need to plan a day visit with any dealer. To many people involved with one sale. Whatever happen to just you and the Salesman??? Hope I don't need to buy another one anytime soon. More

Everyone we spoke with gave xcellent customer service. Steven Snyder was very helpful and got us into our new family vehicle! He worked hard to get us financed and payments in our price range. He was very Steven Snyder was very helpful and got us into our new family vehicle! He worked hard to get us financed and payments in our price range. He was very informative when we had questions about the financing process. More

We were very impressed with the personalized service provided by all the employees we encountered at Coggin Honda. We were greeted warmly by Ernesto. Ernesto was our sales associate. He took into consid provided by all the employees we encountered at Coggin Honda. We were greeted warmly by Ernesto. Ernesto was our sales associate. He took into consideration our preferences, desires and price range. We had planned on buying a used vehicle based on affordability. Ernesto asked us if we would consider speaking with the new car manager b/c a new vehicle was only several thousand more than we had originally planned to spend for a used vehicle. Ron Smith (mgr)reviewed our options - used, the new vehicle we test drove and several less expensive versions of this vehicle, customize to our basic needs in mind, as well as the financials of each. I was fairly disappointed with the watered down versions of the van we test drove. I asked Ron to put on paper the best deal he could for the vehicle I wanted, with several different payment options. We felt Ron really worked with us to get the most vehicle for our money, with a payment option we could afford. I was very very happy with the Honda Oddessy we purchased. Dave assisted with financing and title reassignment of my vehicle. Dave was very thorough and explained all the paperwork. We could not complete the title reassignment because of the late hour. When I returned the following day to complete the paperwork Dave informed me that he was able to get me a lower percentage rate on the loan. He had already the paperwork generated in the event I was interested, and of course I was. I also returned the following day to have the van detailed. There were a few minor interior/exterior scratches noted on final inspection. Ernesto and Ron came out and inspected the van with me. They wanted me to be 100% satisfied and requested we return with the car on Wednesday to have the additional work done and they would provide me with a car until my van was ready. We agreed. When we dropped off the van, they provided me with a new Honda Accord. I was very surprised they provided me with a new car and not the typical dealership loaner. I returned on Friday to pick up the van. Everything looked perfect as promised. Ernesto was waiting for me. He wanted to be sure I was comfortable with all the wonderful features in my vehicle and took the time to review the DVD, wireless headsets, front to rear speaker controls, XM radio, and AC controls. He never lost his patience was very good natured. The customer service we experienced at Coggin Honda was superior to any car dealership l have EVER been to. Their personalities & kindness appeared genuine. On a personal level I think I am a pretty good judge of character and I believe these guys are quality individuals with good hearts. I hope this holds true. They certaintly have earned my business and respect. More