Coggin Honda Jacksonville

Recently went to get my car serviced after working a long day on a Saturday on 08/21/10, I wanted to make sure my car got serviced that day because i didn't know the next time i would have a changes to make day on a Saturday on 08/21/10, I wanted to make sure my car got serviced that day because i didn't know the next time i would have a changes to make it in, so it was about 10 till 5pm when i came by and i didn't know they closed at 5pm. Without skipping a beat, they took me in and serviced my car like it was the beginning of the day and not the end. I got in and out in less than 45 minutes. Great service More

Every time I take my SUV to get service, Bobby Howard always greet me with excellent customer service. Bobby always remember my name, he is very knowledgeable regarding the service that is needed. Before always greet me with excellent customer service. Bobby always remember my name, he is very knowledgeable regarding the service that is needed. Before service is done he makes sure I fully understand what need to be done. With his kindness he makes you feel like a family member. He always considers my time and work schedule to make my visit comfortable. From start to finish Bobby always have a professional attitude he is a true gentleman. I appreciate all Bobby has done to make my visit pleasant. Thank you, Bobby. More

John was great during the sale. He was very patient with us, as my husband still had some indecision as to the model and year we wanted. He showed us every Pilot on the lot, including some of the used model us, as my husband still had some indecision as to the model and year we wanted. He showed us every Pilot on the lot, including some of the used models. The manager, Ron (I think), was equally helpful. We haven't visited the service department yet - but I expect good things. More

Marcus was a huge help. Very knowledgeable and did not make me feel pressured. Helped me work things out to the way I wanted (pricing and leather seats). The sales manager Ron was extremely nice and mad make me feel pressured. Helped me work things out to the way I wanted (pricing and leather seats). The sales manager Ron was extremely nice and made me feel welcome. More

I was given a false diagnostics from a competitor, and I was referred to Penny at Coggin Honda to have another look at the car. About 2 hours later the technician and her came over to me and explained that was referred to Penny at Coggin Honda to have another look at the car. About 2 hours later the technician and her came over to me and explained that my fuel filter had a significant amount of buildup on it from using bad gasoline. I usually get my gas from Wal-Mart. They cleaned it and recommended using Chevron or Shell gas. The repair was less than 100 dollars, and that saved me 400 dollars compared to the other place. More

John was awesome start to finish. He wasn't pushy, just suggestive. He was in the new car part and had no problem walking us over and finding us a certified used car that we love. Thanks for your effort Jo suggestive. He was in the new car part and had no problem walking us over and finding us a certified used car that we love. Thanks for your effort John! I will be recommending you to my friends. More

Went into service deptartment for battery replacement. Bobby Horward greeted me with kindness and a professional addtude. He was very open about getting car with a tech because it would not start if I tur Bobby Horward greeted me with kindness and a professional addtude. He was very open about getting car with a tech because it would not start if I turn it off. As I saw he spoke to customers as they would come into the showroom. Also remebering there names. Customers seen to come and receive great care form him. Bobby Howard made me feel as if I will come next week just to get great service from a dealership for a change. And not feel as if cheated. Bobby Howard great job from Nathan. Keep it up. Your company may or make not know how you are helping them. I give you a five in all areas. Price was not out of range for 60% of 2007 battery. Once again remeber people are watching not just the ones that will send in a post to rate you and your company. But the one that will rate you in the streets to freinds and family when it come to service or buying a new or used auto. Thanks More

Kelly Mabry is simply the best sales associate,nicest human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. H human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. He checked on every thing I had questions about & answered them fully, he truly does care about his customers. I do recommend Kelly Mabrey with the highest regards to anyone even thinking about purchasing a car, he is the BEST. The only things I did not like was not closing the deal with Kelly I suppose it is the Coggins policy that you close the transaction with a manager, and Jim was great but I really didn't much care for that. Guess I am old school. More

Just a routine checkup. Bobby Howard is just the best Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record t Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record time and everything was done as requested. Appreciate the new design on the inside – makes it more comfortable for me to get stuff done while I am waiting. R. Scott Hartsfield More

Everytime i've taken my car to get serviced, I'm always greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for a car wash and when the service is done, it looks like a brand new car. More