Coggin Honda Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 844 reviews
We traded our vehicle on Tuesday for a new 2011 Honda civic. We were still in need of a second vehicle however. Because of price and customer service, we returned on Friday and purchased a 2010 Honda C civic. We were still in need of a second vehicle however. Because of price and customer service, we returned on Friday and purchased a 2010 Honda Civic! Everyone was wonderful. This was the smoothest and "shortest" time it has EVER taken us to purchase a new vehicle. More
Service department is great. Andrew Sims was very helpful may last visit. I purchased my car there a little over a year ago. The purchasing process took forever. The salesman I worked with was gre helpful may last visit. I purchased my car there a little over a year ago. The purchasing process took forever. The salesman I worked with was great but the woman I worked with on the financing was terrible. Generally, service is fast and efficient. Prices are pretty good but could be slightly more competitive. They are always helpful and nice on the phone but reception could be a bit friendlier and more organized upon check-out. I only use this Honda dealership for my service because I trust them very much. More
I started out working with another dealership over the exact vehicle until I had reached an impasse. I contacted Xaviera via email. She called me on the phone shortly and I told her where I was with the o exact vehicle until I had reached an impasse. I contacted Xaviera via email. She called me on the phone shortly and I told her where I was with the other dealership. She was able to beat their "best" deal on the new vehicle within minutes and match their trade-in offer too. This all happened on Thursday and my wife and I were at Coggin Saturday. We arrived to find everyone pleasant and cooperative. Xaviera was pleasant, patient, and helpful. Everything was exactly as we had discussed. My wife and I worked with Melvin on our trade-in. He drove a hard bargain for the dealership without being overly aggressive or offensive and was a pleasure to deal with. Jim went over all of our paperwork and our finance and service options. He too was pleasant and never pushy. We had zero of that overly aggressive arrogant bulling that you get so often at dealerships. No funny business or bate and switch stuff. Top notch service with a fine facility. Thanks guys. More
Great Experience. In 2009 I leased a car from Honda of the Avenues. It was a terrible experience. I left feeling unhappy and conned. Coggin Honda mailed me an offer to buy out my lease I went to Coggin the Avenues. It was a terrible experience. I left feeling unhappy and conned. Coggin Honda mailed me an offer to buy out my lease I went to Coggin and the staff were friendly and helpful. I walked out with a new Honda at a reasonable price. I have used their service department for about 5 years and have never left unsatisfied. More
Xavi worked with us for over 6 months trying to find us the best deal for an Odyssey. She and the management team were not the stereotypical car sales persons. She respected our need to find a great deal, the best deal for an Odyssey. She and the management team were not the stereotypical car sales persons. She respected our need to find a great deal, and did not "push" a sale upon us at every turn. She simply offered her assistance with our search and kept us informed of the vehicles that met our criteria. She sent us periodic emails just to touch base and let us know that she was there if we needed her. I received an unbeatable deal from another dealer and called to see what she could do. She and Ron Smith not only met the deal, but beat it. Two hours after that phone call, I drove away from Coggin Honda not only the happy owner of a brand new Odyssey, but happy to have had the opportunity to deal with the best saleswoman ever! If anyone who reads this is in need of an honest salesperson who knows their product, who will let you have the time you need without pestering phone calls, and who wishes the best for you no matter what, then call Xavi and Ron. They will treat you RIGHT! Thanks to the entire team at Coggin! Leigh and Charlie McDaniel More
Ms. Thomas was a pleasant experiance,Very knowledgable about all items on the vehicle I was interested in, an 2010 Honda Accord Crosstour EX-L model.First show me the Car,explained everything,test drove about all items on the vehicle I was interested in, an 2010 Honda Accord Crosstour EX-L model.First show me the Car,explained everything,test drove the car,and even when out of Her way ,to drive the Beautiful Honda to my Home .She actually sold the car to my Wife,Wow thats salemanship,at It,s BEST,A Credit to the Honda Company,and the Coggin Dealership.A Pleasure doing business,Everyone was peastant,Credit Mamager,Service Manager,go out of they way ,not only yo sell you a car,But to made buying one, Good Experiance........Thank You.Erich J Abt ,Proud Owner of A beutiful 2010 HONDA CROSSTOUR ,STAR WARS MACHINE......................Awesome. More
I would recommend Coggin Honda of Jacksonville to anyone. Both Carlos in Jaime took the time to understand my situation and worked with me to fit my budget as closely as possible. Both Carlos and Jamie shoul Both Carlos in Jaime took the time to understand my situation and worked with me to fit my budget as closely as possible. Both Carlos and Jamie should be commended for their efforts. The Command Center Chief worked a great deal and helped us move through the negotiation process as quickly as possible. More
We traded in our Pilot. We have always worked with Coggin Honda since purchasing our first Honda in 2001. From the time we stepped out of our old Honda, Morris was there to assist, suggest, council. Coggin Honda since purchasing our first Honda in 2001. From the time we stepped out of our old Honda, Morris was there to assist, suggest, council. We were introduced to the others on the team for closing the deal (Ron) and for financing options (Dave). Everyone was helpful and willing to go the extra mile. We brought our dog with us, and everyone was very accepting of the dog--just like she was a child! Have always haad a good experience with these folks and always suggest the dealership to others. They are the greatest! More
Ernesto (and Chuck) were very helpful in obtaining the Honda Ridgeline I wanted from your sister store in St. Augustine. Great vehicle at a great price. I also want to comment on how helpful Ernesto has b Honda Ridgeline I wanted from your sister store in St. Augustine. Great vehicle at a great price. I also want to comment on how helpful Ernesto has been after the sale. He tracked down missing sets of keys and the owners manual. Thanks Ernesto and Coggin! Kyle Selph More
From the time we entered the dealership Nicole Williams was very attentive to our personal needs. If all sales associates were as caring, willing to help, and really paid attention to what we wanted in a was very attentive to our personal needs. If all sales associates were as caring, willing to help, and really paid attention to what we wanted in a vehicle, the Coggin organization would be the best automotive group in the state. Nicole worked with Ron the sales manager and David Mason the finance director in providing our family with an experience that we will never forgot. Nicole is the best!!!!!!!!!!!!!!! All my friends and family will be referred to her for her professionalim, knowledge of product, and genuine desire to help. Thanks Coggin Honda for having such a stellar employee with in your group. Sincerely, Alvin & Yvonne McKenzie More