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Coggin Honda Jacksonville

Jacksonville, FL

4.5
844 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 844 reviews

January 27, 2024

Very professional. Well prepared to service the customer. On time appointment. Resonable cost for repairs More

by ddigaetani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
January 27, 2024

Very professional sales and service people who make an effort to do a great job. More

by advronsher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Paunetto
January 26, 2024

Customer for more than 20 Years , never service my Hondas anywhere else and they take excellent care of me and my vehicles. Jeremy has been my advisor for a long while now , he is absolutely the BEST More

by Linda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy always my advisor ! 10 stars
January 22, 2024

I’m not impressed, something is missing with customer service it’s awkward every time. From the moment you walk in no one greets you. You have to force someone to acknowledge you just to get things start More

by TruNavy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, Kristen Bass , Matthew Hutson
Jan 23, 2024 -

Coggin Honda Jacksonville responded

Thank you for taking the time to leave your review. A warm and welcoming environment is fundamental to our dealership and it's essential for us to greet and assist our customers promptly and with courtesy. Your feedback is critical for us to improve our service. I assure you; this feedback will be addressed immediately to ensure a more attentive and engaging experience for all our customers. I would appreciate the opportunity to discuss this further with you. Please contact me directly to discuss how we can make your future experiences more positive. Ryun Pavilicek, General Manager (904)747-8668.

January 21, 2024

Great customer service and area to wait. I don’t mind going to that dealership to get service work. More

by rcl006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
January 21, 2024

Take all 3 of our vehicles here and 2 of them are Chevrolets. This is my 3rd Honda from Coggin. More

by deb8356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
January 21, 2024

The car buying process was made more comfortable and professionally handled by the staff.Additional finanical staff at month’s end would have reduced the time required to complete the sale process. More

by runny.decrees.0c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzan Hersan Insuyu
January 19, 2024

Always fast and thorough. Never a hassle and never try to sell me items I don’t need More

by gunter1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy , Matthew Hutson
January 19, 2024

BEWARE! !! SHADY SHADY SHADY!!! My husband has taken his car to this dealership several times with no solution. His clutch won’t stay in 4th gear but every ti More

by Tarynk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 27, 2024 -

Coggin Honda Jacksonville responded

I'm pleased to hear that our recent conversation has begun to address your concerns. We value your trust and are dedicated to ensuring every service experience meets our high standards of respect and professionalism. We look forward to completing the service on your vehicle and are hopeful for the opportunity to fully regain your trust. Your safety and satisfaction remain our top priorities. Thank you for giving us the chance to make things right. Ryun Pavilicek, General Manager (904)747-8668.

January 18, 2024

Coggins Honda does excellent work on my car. What I especially like is that they don't push services I don't need. More

by Colorfulcolorado@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
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