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Coggin Honda Jacksonville
Jacksonville, FL
843 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 843 reviews
February 10, 2024
I didn’t feel the sales personnel listened to what I needed. They asked a few questions then showed me 2 vehicles. Felt very pressured to buy the vehicle in spite of their stating they were a “no pressu needed. They asked a few questions then showed me 2 vehicles. Felt very pressured to buy the vehicle in spite of their stating they were a “no pressure “ dealership. The fact that several people said the same thing told me this was a planned part of the sales process. As a result I made some bad decisions and will have to pay for that for quite a while. This left a bad taste about the dealership. More
by Steve
Employees Worked With
Hayes
February 09, 2024
Had an appointment but waited 2 hours. They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I print They tried to upsell $600 of unnecessary work. Then would not honor the advertised price that I also verbally confirmed by phone. Fortunately I printed it out so there was no denying it. Drove across town for an awful experience. More
by swatch_pudgier_02
Employees Worked With
Matthew Hutson
February 02, 2024
I've owned my Honda for 4 years. I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pl I bought my car at the price I wanted; they worked with me until we made it happen. Every employee and service writer I have engaged with has been pleasant, informative and caring. My appointments are almost always on time and I appreciate them knowing who I am. More
by PGM
Employees Worked With
Alberto Diaz, Matthew Hutson
January 31, 2024
As a customer, you want us to buy your cars. No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and o No refreshments provided in the service waiting room: not even coffee. I have never encountered a waiting room that didn’t at least have coffee and other breakfast items. More
by Jaxsun26
Employees Worked With
Matthew Hutson
January 28, 2024
I took my 2021 Honda pilot in for issues with a recurrent hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. hard start. I had to bring it in 3 times as they initially could not find an issue. I brought in the car two more times as the issue was not solved. After a starter and battery change it is one again working as expected. For the second 2 visits I was given a loaner vehicle as the car was under warranty and they took a few days to trouble shoot the issues. Customer service at the front desk was pleasant and informative based on the knowledge they had at the time. More
by ravipm2000
Employees Worked With
Megan DeBoard
January 27, 2024
Very professional. Well prepared to service the customer. On time appointment. Resonable cost for repairs Well prepared to service the customer. On time appointment. Resonable cost for repairs More
by ddigaetani
Employees Worked With
Marcus Welnetz, Suzan Hersan Insuyu, Matthew Hutson
