Coggin Honda Jacksonville
Jacksonville, FL
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Everyone especially Xaviera was very nice and patient with all of my questions. In addition they were very friendly to my daughter. They were willing to work with me to find a car in my price range and w with all of my questions. In addition they were very friendly to my daughter. They were willing to work with me to find a car in my price range and within 2 hours I had selected my car. The financing was good and the dealership was able to secure a rate better than I could have gotten on my own. Altogether I walked out pleased with my car and my payment rate. More
Had purchased my new CRV from this dealership and was very happy at the time. I recieved and e-mail that my 1st service appointment was set, I was not available to make it in at the appointed time so I c very happy at the time. I recieved and e-mail that my 1st service appointment was set, I was not available to make it in at the appointed time so I called to reschedule for today at 10 AM the person I spoke to was nice said no problem and rescheduled. I had asked approximately how long it would take he said about 45mins. Thought that was a little long for an oil change but OK. Went in today for my appointment and got there and was told that it would be about an hour and a half, that was not OK I did not have that amount of time available, was told sorry but we got busy, said I had an appointment, was told did not need an appointment for an oil change and if I was there 40 minutes earlier it would have been quicker. Had I known that I would have been in at my convenience which is why I thought the appointment was for? Needless to say I left without getting my 1st service done because I did not have the time to stay, and my time was wasted. Not Happy With Service Department. More
Max was very informative on all the Honda vehicles. He Max was very informative on all the Honda vehicles. He convinced me to purchase a new Honda opposed to a used one. I appreciate Max's enthusiasm an Max was very informative on all the Honda vehicles. He convinced me to purchase a new Honda opposed to a used one. I appreciate Max's enthusiasm and help! Jamie and David were both approachable and answered all of my finacial questions and concerns. Overall I am content with my car and the service! Ms. Cash More
Our first experience was so good we went back and bought a second car! From start to finish every question or issue we may have had was taken care of quickly and professionally. I would not hesitate to reco a second car! From start to finish every question or issue we may have had was taken care of quickly and professionally. I would not hesitate to recommend Sam and this dealership to all of my friends that may be looking to buy a new car. We came in as a customer and left as friends. In this world of everyone rushing from one place to another it was refreshing to have someone take their time to meet our purchasing needs. Thank you for everything. More
Mr. Daniels' courtesy and professionalism went beyond our expectations. He took the time to answer all our questions, was patient, informative and a pleasure to work with. Not once during the 3 hours he spe expectations. He took the time to answer all our questions, was patient, informative and a pleasure to work with. Not once during the 3 hours he spent with us did we feel pressured to buy a car. He was exceptional and never once made us feel as though he was in a hurry. He was there for us, for as long as necessary. In the end, we bought a new CR-V...we are so very happy with our new vehicle and when the time comes to trade or buy another, there is only one person we will contact and that is Mr. Daniels (and we hope he is still with Coggin Honda when we do!). Thank you so very much for the most pleasant experience! More
sales consultant was very thorough. He knew every detail about the car i leased. The sales consultant went above the bar to get the car/color i wanted. about the car i leased. The sales consultant went above the bar to get the car/color i wanted. More
Sergiy was very knowledgable and provided information not only on our new Honda, but also on a Honda we purchased last year. Top notch service and both my husband and I are in the service industry! only on our new Honda, but also on a Honda we purchased last year. Top notch service and both my husband and I are in the service industry! More
I have been using Coggin Honda since the Lease of my 2008 Honda Civic in November '07. I was looking to buy out my lease, and instead drove away with a new 2012 Civic. Max was very patient with me, and g Honda Civic in November '07. I was looking to buy out my lease, and instead drove away with a new 2012 Civic. Max was very patient with me, and got me to understand that even though I was paying a little bit more per month, it was worth it in the long run for a purchase than the lease. I then spoke with John in discussing my financial terms. I really did not think I would be able to make the purchase after buying the security packages necessary (such as GAP). I was above my extreme limit of the car payment, but John and I were able to agree on certain terms to bring my monthly payment to a reasonable amount. While I went for a 72 month instead of a 60 month max (as I anticipated), I've never been more pleased with the purchase and protection of my new vehicle. It's people like Max and John as to why I have been a loyal Honda customer since my first Honda purchase in 2004. This means a lot from somebody who used to work at a Ford Plant in Dearborn, MI ;-) More
Professional service was outstanding. There was good follow up by both the sales consultant and fiancial service withot pressure. Cookie went over every little detail of car in easy termsto understand. follow up by both the sales consultant and fiancial service withot pressure. Cookie went over every little detail of car in easy termsto understand. David reviewed finances answering questions. More
My husband and I were both equally impressed with our experience at Coggin Honda of Jacksonville. Alberto Diaz was friendly and professional as was Jamie in the finance department. We will recommend this experience at Coggin Honda of Jacksonville. Alberto Diaz was friendly and professional as was Jamie in the finance department. We will recommend this dealership to our friends and family. More