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Coggin Honda Jacksonville

Jacksonville, FL

4.5
894 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 894 reviews

December 18, 2013

We took our Honda Civic SI into dealership because they said our Honda civic si had a recall on the paint so we took it in Oct.2013 to paint were the clear coat was coming off. They told us to give them a More

by vmaslowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg brown
Jan 02, 2014 -

Coggin Honda Jacksonville responded

I am glad that you took the time to bring your concerns with your paint recall to my attention. I would like to speak with you about the time your Civic spent in our shop as this is not the kind of experience we want anyone to have. If you could please contact me at 904-302-8217 at a convenient time, we will begin to resolve this issue to your satisfaction. Best, Kristen Bass Customer Service Manager

December 15, 2013

I was looking for an Audi for a year, I have visited few dealerships and was not able to find "the one". Until I decided randomly to stop by Coggin Honda on my way to work. I briefly described to Daniil wha More

by alexunf777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniil Ushenko
Dec 16, 2013 -

Coggin Honda Jacksonville responded

Thank you for taking the time to let me know how easy Danili made it to get into your new car. I am proud that we met the expectations he set for you. We look forward to working with you to resolve any concerns that may come up before your first scheduled maintenance. Best, Kristen Bass Customer Service Manager

December 01, 2013

It was a pleasure to do business at Coggin Honda. The sales people were very pleasant and worked hard to please. Kudos to Laurie and Hugo. More

by rosebuds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo, Laurie
Dec 02, 2013 -

Coggin Honda Jacksonville responded

We are glad to have gotten the opportunity to work with you! I hope that when you have automotive concerns in the future you will feel confident in reaching out to us for another experience like the one Laurie and Hugo provided you. Thank you for your business, Kristen Bass Customer Service Manager

November 14, 2013

Duane and Howard were great! They listened to my needs and put me in the best car for the best price! See Duane or Howard for your new and used car needs! More

by LaTatiaArnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Johnson, Howard Demps
Nov 14, 2013 -

Coggin Honda Jacksonville responded

Thank you for letting me know how helpful Duane and Howard were in helping you find the best car for you at the best price. If there is anything we can do to be of assistance, just let us know! Thank you, Kristen Bass Customer Service Manager

October 27, 2013

This was a great experience for me, my very first time purchasing a vehicle from out of state and what better folks to do business with!!!! I absolutely loved everything about this company when purchasin More

by Kesha34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johanna Gee & Kelly Mabry
Oct 28, 2013 -

Coggin Honda Jacksonville responded

I am glad to hear that we were able to make getting into your Expedition easy, especially considering the distance you went to in order to get it! Please feel free to reach out to Johanna, Kelly, or any of the other members of my team if you have any concerns; I am confident they will be able to demonstrate the ongoing service we strive to provide. Thank you for your business, Kristen Bass Customer Service Manager

October 17, 2013

My wife and I just moved to Florida and traded in our 2009 Honda CR-V on a 2014 Honda CR-V. Obviously we really like our CR-V. We visited Coggin Honda in Jacksonville and had done our homework before co More

by bill68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Dennis, Jim
Oct 17, 2013 -

Coggin Honda Jacksonville responded

Bill, I am thrilled to hear that you were able to find your new CR-V with relative ease and complete satisfaction with the Coggin Honda Jacksonville team. Moving is never an easy experience but you already have a Honda home filled with people who are ready to address any concerns you have and are looking forward to your next visit. If you have any questions, please do not hesitate to reach out to us, Cassie and Jim would be happy to help you and I look forward to meeting you! Thank you for your business, Kristen Bass Customer Service Manger

October 14, 2013

Coggins Honda made my experience buying a 2013 Honda Fit very pleasant. Cassie handled my purchase with ease and was very professional. There were no obstacles she could not overcome. She was very personal More

by batchbucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Pfenning
Oct 14, 2013 -

Coggin Honda Jacksonville responded

Thank you for taking time to let me know about your experience buying your new Honda Fit! I am glad that Cassie was able to manage your purchase with her expertise and that Dennis was able to work out a great deal for you. We look forward to working with you again in the future, just remember to bring that adorable baby and enough snacks to share! Thank you for your business, Kristen Bass Customer Service Manager

October 09, 2013

I originally stopped to look at used Accords and met I originally stopped to look at used Accords and met Joanna. She was very friendly, low key and helpful. While there I decided to check out the c More

by jrobigolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Gee & Amy Hamburger, Dennis Masterman
Oct 09, 2013 -

Coggin Honda Jacksonville responded

It means a lot when someone who had previously written off a car because of past experience feels comfortable enough to try it in the hands of my team. I am thrilled to hear that Joanna and Amy were able to work together to find you the car you and your wife were looking for without feeling pressured. Our service does not end at the sale which I hope you will allow us to demonstrate by contacting us with any concerns or questions about your Civic that have not already been answered. We look forward to welcoming you back again. Thank you for your business, Kristen Bass Customer Relations Director

September 25, 2013

These guys are all about customer service. The experience was awesome. Kelvin, Kelly, and John are honest and patient. They listened to my car needs, wants and goals and never tried to push me t More

by WSSlick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin, Kelly and John
Sep 25, 2013 -

Coggin Honda Jacksonville responded

I am thrilled to hear that Kelvin, Kelly, and John demonstrated our commitment to customer service to you and were able to help you find the perfect fit for your needs! My team is always ready to prove how important your trust is to us so please do not hesitate to contact us any time we can be of service again. Thank you for your business, Ryun Pavlicek General Manager

September 19, 2013

Cassie was very helpful and friendly. I am a happy customer, and I will recommend Coggin Honda to all my friends that are looking to buy a car. More

by 1eldogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Pfenning
Sep 19, 2013 -

Coggin Honda Jacksonville responded

Thank you for taking the time to let me know about your experience at Coggin Honda Jacksonville. I am glad to hear that Cassie was able to help you find the car you were looking for. If we can be of any assistance, please do not hesitate to contact us. Thank you, Ryun Pavlicek General Manager

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