
Coggin Honda Jacksonville
Jacksonville, FL
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I just purchased my brand new 2013 Honda Civic in December and the entire experience surpassed my expectations, which being the demanding consumer that I am, it is something nearly impossible to acco December and the entire experience surpassed my expectations, which being the demanding consumer that I am, it is something nearly impossible to accomplish. I had the first service appointment for my vehicle yesterday and again, the experience was beyond what anyone could expect from a Service Center. My Service Advisor is MIKE HERNANDEZ. Mr. Hernandez loves what he does and it shows. The level of professionalism, knowledge, integrity and commitment portrayed by Mike is impressive. He is a wealth of information and goes above and beyond to assure that his customers receive the utmost attention from the moment you walk through the door, while you wait, and at checkout. He made us feel at home. Took very good care of us and made sure we didn't need anything while we waited. Once our car was ready (and perfectly washed), he again, explained all the particulars to us and gave us a brief orientation as to what to expect and how we should keep up with the required maintenance on the vehicle so it will render the best performance. For the first time, when I was asked if I had any questions I was actually able to say no. He covered all the bases and delivered 200% customer satisfaction. Simply put, he is the BEST. Coggin Honda is lucky to have such great employee as part of their staff and they should be heavily rewarded for his hard work. I have already started recommending the dealership and specifically Gino Paunetto & Mike Hernandez to all my friends, family and colleagues. You have a dream team in your hands and they would be an asset to any employer lucky enough to have them. I hope Coggin Honda is a company that not only recognizes that but also rewards accordingly. More
Very helpful, worked with me to get me the best deal. I highly recommend leasing a Honda Civic! (with Gino) They also quickly made a deal, so I wasn't there all day. highly recommend leasing a Honda Civic! (with Gino) They also quickly made a deal, so I wasn't there all day. More
I am so satisfied with the purchase of my new car. The process was quick and easy, the staff was very helpful and understanding when it came down to any questions and my choice of vehicles. I strongly rec process was quick and easy, the staff was very helpful and understanding when it came down to any questions and my choice of vehicles. I strongly recommend to anyone who is purchasing a new car to go through coggin dealership. You will not be disappointed!!! More
Raymond is an asset to the service department. He is very friendly and goes above and beyond in giving the best customer service possible. I would highly recommend him as a service advisor. He makes very friendly and goes above and beyond in giving the best customer service possible. I would highly recommend him as a service advisor. He makes sure that all is well with your repairs by following up with you, which is great because it shows that he wants to make sure you received the "BEST" service! More
I've been servicing my 2005 minivan since it was purchased new at this dealership. Jim B. is a great service person and very knowledgable, friendly and helpful. I used to work on my own cars unti purchased new at this dealership. Jim B. is a great service person and very knowledgable, friendly and helpful. I used to work on my own cars until they got too complicated with all the sensors, but I still know enough to know when I'm not being told the truth. This has happened at another Honda dealership near the Avenues, but never from Jim at Coggin. DJ, the mechanic gets to the bottom of the problem and doesn't make stuff up -- something else that I've had happen elsewhere. I can highly recommend Jim B in service and the overall experience at Coggin Honda. The only complaint is that they don't always have the needed parts when fixing the older the vans and of course, nothings cheap, but they are certainly competitive with other dealerships. Their shuttle service has been good and helpful. More
We interacted with Alberto for around two months before finally making our buying decision about Honda Civic LX 2013, during this period he answered all our questions patiently and provided his genuine adv finally making our buying decision about Honda Civic LX 2013, during this period he answered all our questions patiently and provided his genuine advice. Bravo! Alberto Diaz!!! All Contacts here were friendly. The Price was Best! The purchasing and Financing was smooth! It was the best experience I had in buying a Car! Will Recommend to others! More
I've been dealing with Coggin Honda for more than 8 years now. I keep coming back because of the great personal service I receive. Kelly and Morris work with me to ensure I get the car I want at a pric years now. I keep coming back because of the great personal service I receive. Kelly and Morris work with me to ensure I get the car I want at a price I can afford. I don't know many other companies that would spend the amount of time they have spent with me to ensure my happiness. I'm a life long customer and can't imagine taking my business elsewhere. Thank you!! More
My husband and I always have an excellent experience at Coggin honda dealership on Atlantic. We are repeat customers at your dealership and always recommend honda to our friends and family. This experience Coggin honda dealership on Atlantic. We are repeat customers at your dealership and always recommend honda to our friends and family. This experience would not be the same without DJ Martin in service department. He is above excellent, very knowledgeable and likable. We will definitely continue going back for our future car needs as well as refer all of your friends and family to him. Thank you so much for all your help. More
Excellent service! I have been bringing my vehicle to Coggin Honda for over Two years and Mike Hernandez has helped me keep my Pilot in tip top shape. I continue to bring my vehicle here for servicing be Coggin Honda for over Two years and Mike Hernandez has helped me keep my Pilot in tip top shape. I continue to bring my vehicle here for servicing because I feel that Coggin Honda and especially Mr. Hernandez keep my vehicle running at it's maximum potential without all the overrated additional costs most car dealerships typically bring. THANK YOU, Mike for all your hardwork, dedication, and stellar customer service! More
This is a dealership that doesn't reply to emails about used vehicles. I emailed about a vehicle and got a reply to the initial email but afterwards got NO answer. about used vehicles. I emailed about a vehicle and got a reply to the initial email but afterwards got NO answer. More