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Coggin Honda Jacksonville
Jacksonville, FL
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 902 reviews
November 13, 2015
Great Experiance Great from start to end - Ray didn't pressure us or obnoxiously contact us everyday following our visit. He answered all our questions promptly via ph Great from start to end - Ray didn't pressure us or obnoxiously contact us everyday following our visit. He answered all our questions promptly via phone and email. Our finance representative was great as well. (sorry forgot your name.) More
by Joseph
Employees Worked With
Ray Bacova
November 06, 2015
Make sure to ask for Darrell Williams Working with Darrell Williams at Coggin Honda was a pleasure. I never felt any pressure and the entire sales team worked hard to get me a great deal. Working with Darrell Williams at Coggin Honda was a pleasure. I never felt any pressure and the entire sales team worked hard to get me a great deal. More
by EGH
Employees Worked With
Darrell Williams
November 04, 2015
Two Awful Sales Experiences So the first time I went to this dealership I was looking at purchasing a used CR-Z from them. I went in and dealt with Roula. I felt like I was being So the first time I went to this dealership I was looking at purchasing a used CR-Z from them. I went in and dealt with Roula. I felt like I was being not just pushed, but shoved, into buying the vehicle. I was there for four hours and had really made it no where. I was starving and frustrated, so I went home. I was supposed to hear from Roger in finance the next day to go over the numbers. Well that never happened because they sold the car from underneath me. Still looking for a vehicle, I decided to give them a second chance when my boyfriend, who has bought three Honda vehicles, showed me a national sales promotion that Honda was having. It was $3,500 down and $149 a month for a lease on a 2015 Civic. I stopped in and before I could even get out of my car Glenn the salesman was there. I told him I was interested in leasing a 2015 Civic. So we went inside and they drew up the numbers for the lease. The numbers they gave me were $5,000 down and my monthly payments would be $300 dollars. I then proceeded to tell him that I was there for the sale, and he said he would have to work on it. Work on what dude?!?! I told Glenn that I was going to go home and talk to my boyfriend about the numbers. Then one of the Sales Managers, Bridgett, came over and asked me how they could earn my business. I told her that exactly what I told Glenn, and she proceeded to give me a little attitude, got up and made a snarky comment as she walked away. Needless to say I was irritated when I left the dealership. I went home and Glenn called me the next day asking what we had decided. I said I was disappointed that I they didn't honor the national sale from Honda. Then he proceeded to tell me that he really didn't know about the sales that were going on. I'm sorry? So, you're telling me that as a SALESPERSON you do not know about the SALES that Honda offers. Are you kidding me? Plus, I even saw signs advertising the sale when I walked into the dealership. Overall, both times I have been to this dealership to try to purchase a vehicle I Had awful experiences. I felt like they tried to take advantage of me and make excuses for themselves. Also, not impressed with the way management handled themselves. You do not make comments under your breath when the customer your making them about can hear you. I will never buy a vehicle from this dealership, and my boyfriend will not be bringing his vehicle here for service anymore. I will tell everyone I can about my horrible experiences. More
by CarGirl25
Employees Worked With
Saleswoman Roula, Sales Manager Bridgett, and Salesman Glenn
October 30, 2015
Great Experience! Sergy and Joanna were great. Very friendly and easy to deal with. They were honest and candid with me when negotiating price and it was appreciated ve Sergy and Joanna were great. Very friendly and easy to deal with. They were honest and candid with me when negotiating price and it was appreciated very much. I will buy my next Honda from them. More
by MB2000
Employees Worked With
Joanna
October 25, 2015
I would highly recommend Darrell Williams as a sales person. Staff was very friendly and professional. My salesman, Darrell Williams, was friendly, quick and informative. He was extremely helpful and patient wi Staff was very friendly and professional. My salesman, Darrell Williams, was friendly, quick and informative. He was extremely helpful and patient with my questions I would highly recommend Darrell Williams as a sales person.I will definitely buy from Coggin again in the future.He was great he sat with me for almost one hour explaining everything on the car and how to use it. More
by hills
Employees Worked With
Darrell Williams,Matthew,Merricks,Ibrahima Samba
October 22, 2015
New car purchase experience We recently purchased a 2015 Honda Accord. Our original plan was to start at the Honda dealer and then continue on to some of the other local dealers, We recently purchased a 2015 Honda Accord. Our original plan was to start at the Honda dealer and then continue on to some of the other local dealers, Toyota, Audi, etc. Well needless to say we never did make it that far! Morris Rashwan and Matthew Merricks were the agents we dealt with. What I appreciated about the experience was the low key sales pitch. We did not feel pressured. Morris did not put us in information overload, he explained the features and options without being pushy. Both agents were extremely courteous, pleasant, and non-patronizing. If and when we’re in the market for another Honda – this will be our first choice. More
by Debra R.
Employees Worked With
Morris Rashwan, Matthew Merricks
October 22, 2015
Awesome Great time and awesome assistance, I highly recommend Coggin to anyone. In my help for his decision-making was made so easy with no pressure and no s Great time and awesome assistance, I highly recommend Coggin to anyone. In my help for his decision-making was made so easy with no pressure and no stress More
by Big poppa
Employees Worked With
Joanna Black
October 21, 2015
New Civic Best buying experience ever. Had done some research on line, they were prepared to honor the lowest price I had, but that ended up not being the most Best buying experience ever. Had done some research on line, they were prepared to honor the lowest price I had, but that ended up not being the most important part. Laurie found me exactly what I needed (not what I thought I wanted originally!) she made the process easy and fun. The managers were nice, especially in finance because I was worried about my payment! Would highly recommend!! More
by Diana
Employees Worked With
Manager was Sergay (sorry about spelling!) Kelvyn in business dept
October 17, 2015
Excellent sales department I bought two cars in the past I'm here again because the service is excellent Thank you Gino for always making it fun I love my CRV Thank you Mrs. S I bought two cars in the past I'm here again because the service is excellent Thank you Gino for always making it fun I love my CRV Thank you Mrs. Sapp More
by DSapp
Employees Worked With
Paul Maheu
October 17, 2015
Gino Paunetto, most enjoyable sales experience The coggin dealership as a whole furnishes the best car buying aprmosphere. Gino Paunetto provides the most professional and enjoyable experience I've The coggin dealership as a whole furnishes the best car buying aprmosphere. Gino Paunetto provides the most professional and enjoyable experience I've had in my 30 years of buying cars. His product knowledge and ability to locate a vehicle meeting our specific needs in a timely manner demonstrates his commitment to service. Gino delivered a stellar represetation of the Coggin name. More
by podman955
Employees Worked With
Gino Paunetto.
