Coggin Honda Jacksonville

Greg and Tom should train the whole industry. Greg Brown and Tom are true professionals. They were respectful and honest to me. Initially I went in for a warranty issue. Now I will use them for al Greg Brown and Tom are true professionals. They were respectful and honest to me. Initially I went in for a warranty issue. Now I will use them for all services. Their service is the reason I would buy another vehicle at Coggin. More

Pleasant experience I came in to buy a car myself the first time and do a trade in. Everyone was so friendly and helpful. The trade was fast and easy and I got what I wan I came in to buy a car myself the first time and do a trade in. Everyone was so friendly and helpful. The trade was fast and easy and I got what I wanted for it and the acura I purchased was amazing. Josh was the person helping with my loan and he was the best!! Very honest and so helpful!! I felt very lucky to have people like this helping me. Kelvin was the sales person for the car and he was great!! Friendly and fun. I didn't think buying a car would be but it was. I drove 4.5 hours from Sarasota to make this deal and I can honestly say it was worth the drive! More

New car sales great but how about afterwards? I just had the first service performed on my new Honda CRV. Service Provider Jim B was friendly, courteous, explained everything that would be done a I just had the first service performed on my new Honda CRV. Service Provider Jim B was friendly, courteous, explained everything that would be done and answered all my questions. The service was performed in a timely manner. Couldn't have asked for better service. My entire Coggin experience so far has been excellent and I would highly recommend them. More

Fantastic people I had to come on here and let everyone know how absolutely amazing this dealership is. Our experience was great. Everyone is so friendly- from the tim I had to come on here and let everyone know how absolutely amazing this dealership is. Our experience was great. Everyone is so friendly- from the time you first arrive, to the end of the entire process. Cassie Pfenning was our sales person and she was so helpful and kind- she wouldn't stop until we got what we needed at a price we could afford. Kelly was in charge of finance, and he is such a nice and helpful person as well. He makes you feel comfortable and makes sure all of your questions are answered. We spoke through email to Kristen, and on the phone to Melvin when we had questions, and they were nothing but nice and answered every single question we had while waiting for our financing to go through. I am so grateful for all of their help and we love our new Honda Odyssey. Thank you guys so much! I highly recommend this dealership, I have never been to another one like it. Ask for Cassie to help you find your new (or used) vehicle! More

Jim's service was fantastic! I dropped my car off with him for service repairs and was off the lot in no time, and I only had to wait a day to have my car serviced. Jim's work was fast and orderly, a with him for service repairs and was off the lot in no time, and I only had to wait a day to have my car serviced. Jim's work was fast and orderly, and he was extremely informative about what was going on inside my car and how they were repairing it. He explained to me how the parts worked and why they weren't working, and how the service team was going to go about fixing it. Jim was polite, energetic, and fun, and had impeccable customer service. This was my first experience at Coggin Honda, and I will definitely be making more visits in the future. More

I've been a service customer here for almost 9 years now and purchased two cars here. I've had dealings with new car sales, used car sales, finance and service. I've received the best deals of all the now and purchased two cars here. I've had dealings with new car sales, used car sales, finance and service. I've received the best deals of all the dealerships in northeast Florida when I purchased the two cars here. Most recently I purchased a used Pilot. There were a few issues with the car and I brought it back several times and they corrected the brakes and alignment for no charge. I know most of the people in the service area but prefer dealing with Alison Davis (sorry guys but she's the best). Alison is friendly thorough and gets me in and out quickly for oil changes. I also know most of the technicians by name and trust them all. I could do business at a closer Honda dealer but I will stay loyal to Coggin because they have treated me well and I value our relationship-thank you Coggin Honda! More

I knew it was about time for a new car but really dreaded going to a dealership due to past experiences. An acquaintance of mine kept talking about the Honda CRV and how great it was. I have always been a going to a dealership due to past experiences. An acquaintance of mine kept talking about the Honda CRV and how great it was. I have always been a Toyota person but as I drove to work and around town I kept looking at the different vehicles on the road and I really did like the looks of the Honda's. I decided I would go to Coggin and take a look at what they had to offer. I was introduced to Magali Krotzer one of Coggin's sales team. I ended up test driving the CRV and I was hooked. I loved the style and the way it handled. Magali (Magic) was informative, answered by endless questions and did not pressure or rush me even when I changed my mind several times about the color I wanted. It definitely was the best "dealership" experience I have ever had. I would highly recommend Coggin Honda. Also, the showroom was very neat and clean and the amenities were great. More

Allison took our 2010 Civic for warranty replacement of a wheel bearing. When following up with us, she noticed the driver's side sun visor had failed and offered to replace it. This follow-up and attenti wheel bearing. When following up with us, she noticed the driver's side sun visor had failed and offered to replace it. This follow-up and attention to detail ensures that not only will we travel to this service center, but reminds us why we bought our 3rd Honda here and the 4th one to follow in a year or so. Your pricing may not be the best, but empowering the employees more than makes up for it.. Keep up the good work - Give this gal a raise. More

I am writing this letter to commend one of your employees, Michael Hernandez. I appreciated his welcoming hospitality, knowledgeable advice, and friendly and comforting demeanor. The whole transac employees, Michael Hernandez. I appreciated his welcoming hospitality, knowledgeable advice, and friendly and comforting demeanor. The whole transaction was handled very professionally, and I wanted to let you know how much I appreciated his help and the respect he showed my wife and I. Mark is a hard worker and treats all customers with the utmost courtesy. I would recommend his services to anyone and just truly cannot give enough compliments to express my gratitude for making me feel so at home and valued as a guest. Thank you for your time. More

I just purchased my brand new 2013 Honda Civic in December and the entire experience surpassed my expectations, which being the demanding consumer that I am, it is something nearly impossible to acco December and the entire experience surpassed my expectations, which being the demanding consumer that I am, it is something nearly impossible to accomplish. I had the first service appointment for my vehicle yesterday and again, the experience was beyond what anyone could expect from a Service Center. My Service Advisor is MIKE HERNANDEZ. Mr. Hernandez loves what he does and it shows. The level of professionalism, knowledge, integrity and commitment portrayed by Mike is impressive. He is a wealth of information and goes above and beyond to assure that his customers receive the utmost attention from the moment you walk through the door, while you wait, and at checkout. He made us feel at home. Took very good care of us and made sure we didn't need anything while we waited. Once our car was ready (and perfectly washed), he again, explained all the particulars to us and gave us a brief orientation as to what to expect and how we should keep up with the required maintenance on the vehicle so it will render the best performance. For the first time, when I was asked if I had any questions I was actually able to say no. He covered all the bases and delivered 200% customer satisfaction. Simply put, he is the BEST. Coggin Honda is lucky to have such great employee as part of their staff and they should be heavily rewarded for his hard work. I have already started recommending the dealership and specifically Gino Paunetto & Mike Hernandez to all my friends, family and colleagues. You have a dream team in your hands and they would be an asset to any employer lucky enough to have them. I hope Coggin Honda is a company that not only recognizes that but also rewards accordingly. More