Back

Coggin Honda Jacksonville

Jacksonville, FL

4.5
843 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

Showing 843 reviews

April 02, 2024

The sales lady was exceptional and really knew the vehicle. Every question I had she answered and continues to do so. She is one of the most pleasant people that I know. I got lucky with her being my More

by thegreatone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana
April 02, 2024

Fast service and excellent communication. Would recommend others buy form this dealership and use them for any service-related needs. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Lyric, Kristen
April 02, 2024

It was horrible. Sat in Coggin with phone but no response about what was wrong with car until they finished the pil change. More

by Dhoraym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Hutson
Apr 11, 2024 -

Coggin Honda Jacksonville responded

I'm sorry to hear about your experience at Coggin. I'm Lyric Lay, the Service Manager, and I want to apologize for any inconvenience or miscommunication you experienced. Your time is valuable, and we aim to provide timely and transparent service. I understand that waiting without updates can be frustrating. We will review our communication processes to ensure that this doesn't happen again. If there's anything specific you'd like to discuss or if there's a way we can make it right, please don't hesitate to contact me directly at (904) 585-8760. Your feedback helps us improve our service.

April 01, 2024

It was a wonderful experience and I personally cannot thank you for exceeding my expectation. Thanks for the very good service Scott. More

by roberts81830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hutson
March 29, 2024

This dealership employs service advisors that do a great job of taking care of their customers. I think the way they keep you abreast of what's going on with your vehicle is amazing. Great job!! More

by audreyslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Jeremy
March 29, 2024

Great customer service and focus on the customer. Would highly recommend it for all your repair needs. More

by Alamoureau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Matthew Hutson
March 22, 2024

Taken care of the issue when other dealer reported problem as this coggine performed last service which caused issue. More

by Sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
March 20, 2024

Been helpful and straightforward. Our service adviser Chris R was wonderful and attentive. We got our service done in a timely manner. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ambar Salazar, Alberto Diaz, Suzan Hersan Insuyu, Matthew Hutson
March 20, 2024

Ali from used car sales was very accomodating and very helpful when we bought our 2023 Honda hrv. She took care of us and went beyond to even drive me from dealership to home and vice versa. Will recomm More

by Hvaldomar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Welnetz, Suzan Hersan Insuyu
March 15, 2024

My wife and I purchased a new 2024 Honda Pilot from this dealership this past Saturday. Our sales professional, Tania, was amazing! She was kind and courteous, and answered all of our questions. She spent a More

by walker.david2258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania
...
4
...