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Coggin Honda Jacksonville
Jacksonville, FL
846 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 846 reviews
July 14, 2015
Stephen Saved The Day!!! Last week I could not start my car after work. I got a jump went next door to Advanced Auto. The guy could not really tell me if it was my battery o Last week I could not start my car after work. I got a jump went next door to Advanced Auto. The guy could not really tell me if it was my battery or not. During my LONG wait at AA, I text'd AJ (who is my regular service rep at Coggin) and he said a battery was $105 and that he was not in but told me someone would gladly help me. So, when the AA guy came out I asked if he could just give me a jump so I could take my car to Coggin. WELL, thank God for Stephen. He went above and beyond to help me (even though it was after 7pm and I know they were trying to wrap things up)! He not only took care of my battery but found that my tire pressure sensor was on and there was a nail in one of my tires. I really felt like he was taking Customer Service to the next level. I will definitely be bringing him some chocolate chip cookies to thank him for the extra special care he took of me! Thanks Coggin! I love all your guys! More
by Mykids02
Employees Worked With
Stephen
July 13, 2015
Raymond Sarmiento is the service guy to go to at Coggin Honda on Atlantic Blvd. in Jacksonville, Florida He correlates with the service people and checks the work. V is the service guy to go to at Coggin Honda on Atlantic Blvd. in Jacksonville, Florida He correlates with the service people and checks the work. Very impressive. My experience there is very positive. More
by gg
Employees Worked With
Raymond Sarmiento
June 18, 2015
Good Experience This is my second purchase at Coggin Honda Jax. Bought many cars and Coggin was the best experience. I got a great deal on both cars. Dealt with the This is my second purchase at Coggin Honda Jax. Bought many cars and Coggin was the best experience. I got a great deal on both cars. Dealt with the manager Sirgiy and was completely happy. First car was a Civic Si and serviced here as well. Will continue to drive accross town to service my Accord. Great service. Thanks Raymond and service manager Greg. Even parts manager Tony was very helpfull. Great Dealership ! More
by Arnie
Employees Worked With
Sirgiy
May 20, 2015
Very bad customer service...didn't care Raymond, Greg Brown and Ryan all failed at customer service. Worst experience with a car service department ever. Will not ever return...to any Co Raymond, Greg Brown and Ryan all failed at customer service. Worst experience with a car service department ever. Will not ever return...to any Coggin outfit in FL. Wouldn't consider letting Coggin Jax put air in my tires. More
by RealMechanicFixedIt
Employees Worked With
Raymond S, Ryan P, Greg brown
May 01, 2015
great service . customer friendly. both sales and service very accommodating.our experience has always been a pleasant one. We would recommend this service dept to . customer friendly. both sales and service very accommodating.our experience has always been a pleasant one. We would recommend this service dept to all our friends and neighbors. More
by Ed
Employees Worked With
Greg brown
April 28, 2015
Great Service I always get great service when I come to Coggin Honda. Allison is so helpful and always recommed the best service for my car. Thanks I always get great service when I come to Coggin Honda. Allison is so helpful and always recommed the best service for my car. Thanks More
by Honda1
Employees Worked With
Allison
March 28, 2015
Fast & Friendly I had a 9:00 a.m appointments but arrived early at 8:30. No problem. I checked in & was was told my car would be ready by 11:00. My husband picked I had a 9:00 a.m appointments but arrived early at 8:30. No problem. I checked in & was was told my car would be ready by 11:00. My husband picked me up & we went to breakfast. When we returned at 10:00 my CRV. Was done. Washed & vacuumed! And to make it even better your first oil change is FREE!!! What more could you ask for? More
by Debgirl
Employees Worked With
Florence Rivis
March 28, 2015
Jeremy in Service was great! I had a brake problem that was not straight forward. Jeremy made sure that the work was completed properly and always treated me with respect and pat I had a brake problem that was not straight forward. Jeremy made sure that the work was completed properly and always treated me with respect and patience. I am glad I have someone I can trust to take my car to. More
by sinder
Employees Worked With
Jeremy
February 17, 2015
In and out on a Saturday I brought my Pilot in to get a nail removed on Saturday 14 Feb. I did not have an appointment but was seen fairly quickly. Jeremy explained the cost I brought my Pilot in to get a nail removed on Saturday 14 Feb. I did not have an appointment but was seen fairly quickly. Jeremy explained the costs, asked if it could be patched can he go ahead and do it? I said yes, then he said he would come and get me if it couldn't be patched and I would need a new tire. Since it was a Saturday and no appointment I figured I was going to be awhile. I relaxed in the comfortable seats watching a movie and I'm pretty sure it was less than an hour and Jeremy called me to say I was done. The tire was patched and I went on my way. The only issue I have and its a very minor one, is that my oil life display was reset to 100% from 50%, no big deal. I purchased this Honda a year ago and I have been happy with both the sales and service. More
by Retired Chief Jeff
Employees Worked With
Jeremy Liles
February 17, 2015
undisclosed. the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document sta the price was right, the negotiation was smooth, everything seemed great, until I looked at the fine print. I paid for tag agency ($99), document stamps ($57.05) license/registration ($82.35) sales tax ($470) all separate line items, maybe the tag agency fee was a bit high, but all fair. There is another line item for $699. "pre-deliver service fee" for "inspecting, cleaning, and adjusting the vehicle". Now, it was a used car, so they probably vacuumed it out and such, I get that, but I don't expect to retrospectively pay for the detailing on the car after the price is negotiated. And I know that this is not that uncommon a practice at dealerships. I just would strongly advise the public not to do business with dealers who do this. The condition of the car should be included in the negotiated price. Anything else is highly dishonest. More
by ScottHollington
Employees Worked With
Ibrahima Samba
