Coggin Honda Jacksonville

New car purchase experience We recently purchased a 2015 Honda Accord. Our original plan was to start at the Honda dealer and then continue on to some of the other local dealers, We recently purchased a 2015 Honda Accord. Our original plan was to start at the Honda dealer and then continue on to some of the other local dealers, Toyota, Audi, etc. Well needless to say we never did make it that far! Morris Rashwan and Matthew Merricks were the agents we dealt with. What I appreciated about the experience was the low key sales pitch. We did not feel pressured. Morris did not put us in information overload, he explained the features and options without being pushy. Both agents were extremely courteous, pleasant, and non-patronizing. If and when we’re in the market for another Honda – this will be our first choice. More

New Civic Best buying experience ever. Had done some research on line, they were prepared to honor the lowest price I had, but that ended up not being the most Best buying experience ever. Had done some research on line, they were prepared to honor the lowest price I had, but that ended up not being the most important part. Laurie found me exactly what I needed (not what I thought I wanted originally!) she made the process easy and fun. The managers were nice, especially in finance because I was worried about my payment! Would highly recommend!! More

Excellent sales department I bought two cars in the past I'm here again because the service is excellent Thank you Gino for always making it fun I love my CRV Thank you Mrs. S I bought two cars in the past I'm here again because the service is excellent Thank you Gino for always making it fun I love my CRV Thank you Mrs. Sapp More

Gino Paunetto, most enjoyable sales experience The coggin dealership as a whole furnishes the best car buying aprmosphere. Gino Paunetto provides the most professional and enjoyable experience I've The coggin dealership as a whole furnishes the best car buying aprmosphere. Gino Paunetto provides the most professional and enjoyable experience I've had in my 30 years of buying cars. His product knowledge and ability to locate a vehicle meeting our specific needs in a timely manner demonstrates his commitment to service. Gino delivered a stellar represetation of the Coggin name. More

Service and making a customer welcome I have my car serviced at Coggin Honda on Atlantic Blvd in Jacksonville and my service technician is a young man called A.J or Adam Jones. He has neve I have my car serviced at Coggin Honda on Atlantic Blvd in Jacksonville and my service technician is a young man called A.J or Adam Jones. He has never failed to make me feel like the service dept has time to look after whatever issue i might have and as my day off is monday, he tries to get me in and out of there as fast as he can. When I get the opportunity to buy another Honda, I would not hesitate to continue to have my car serviced there and it is mostly because of the attentiveness of this employee to detail and to his genuine care for his customers. Tell him thanks from me. More

Bad customer service The service department was incredibly rude when I went in for an oil change, long wait times and not friendly. Only two service employees working on a The service department was incredibly rude when I went in for an oil change, long wait times and not friendly. Only two service employees working on a busy night. Would not recommend to anyone. More

Amazing Professional Customer Service Being in the Healthcare business for 21 yrs customer service is very important to me. Walking into the dealership makes me feel as though I am the on Being in the Healthcare business for 21 yrs customer service is very important to me. Walking into the dealership makes me feel as though I am the only customer there, kind of how I make each of my patients feel. You can feel the warmth, attention to detail and the show of love for the profession that each one is performing. This has been since day one of my coming in for my first oil change after arriving from Maryland. COGGIN HONDA ROCKS. A special shout out to Ms Florence Rivas, my personal customer care friend More

Good service and an aim to please The service team was courteous and assigned me to a personal service rep. Steven was attentive and the service was done well. Oil change was performe The service team was courteous and assigned me to a personal service rep. Steven was attentive and the service was done well. Oil change was performed and engine checks were done to my satisfaction and the services done were at a reasonable in price. I will continue to use this dealership service dept. and recommend the service to others. More

Very dishonest , I had several conversation all week with a salesperson named D!,,I had been interested in a particular black accord, made appt to come in to test driv I had several conversation all week with a salesperson named D!,,I had been interested in a particular black accord, made appt to come in to test drive, they called me that morning to confirm and assure me car was available, I get there to the dealership and dj was on lunch,,they spend 15 minutes trying to find tat car only to bring up a totally different car trying to pass it off as the one I was interested in, lying the whole time, I said that is not the car, then they tell me that a customer already bought the other car and it was not on the lot to begin with after all week discussing the one car I was interested in,,,,I will never again go into that dealership,,,we are shopping for a honda accord and will never buy from coggin honda as they were dishonest from the get go. More