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Coggin Honda Jacksonville
Jacksonville, FL
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 25, 2017
Coggin Isn't That Good I took my 2000 Isuzu in for repairs. The Isuzu hasn't been manufactured for 14 years. It has a Honda engine, Honda parts and Honda design. After $4 I took my 2000 Isuzu in for repairs. The Isuzu hasn't been manufactured for 14 years. It has a Honda engine, Honda parts and Honda design. After $450 worth of work, nothing was fixed and I got the car back just as I took it in. My girlfriend has a Honda Accord. She took hers in for a tune-up and other work. She was happy with the service but the cost was very high. Now, I get two calls a day from Coggin's telemarketing room asking to talk to my GF. I get two calls a day. They say Coggin is out of cars to sell and they would like to trade in her car at a great value so they can get more cars to sell. What a CON! My GF gave them HER phone number and told them to quit calling ME. Yesterday, I got two calls. Today, I got two calls. Tomorrow, I'll get two calls. DON"T GET ON COGGIN'S TELEMARKETING LIST! More
by roger3948
Employees Worked With
Don't know
April 17, 2017
Don't waste your time here! I would do less than 1 star if possible! We spend over an hour negotiating on an Xterra Saturday with the sales guy Kevin and Abraham a sales manager I would do less than 1 star if possible! We spend over an hour negotiating on an Xterra Saturday with the sales guy Kevin and Abraham a sales manager. We agreed to a price as long as everything checked out on it. We shook hands and signed that we would be back by 10am Monday morning (today). We walk in, at 9:30, to buy it after getting a baby sitter and driving an hour from Yulee just to sit down and find out the price we were told Saturday wasn't a real price it was basically just to get us to waste our time and money to be lied to. I would drive anywhere to keep from having to do business with these people. Just so you know a hand shake and a signature means nothing to these people! We didn't spend the extra $2,000 they wanted today and I'd advise people not to do business with this dealership if you value integrity at all! More
by Dissatisfied52810
Employees Worked With
Kevin, Abraham
March 23, 2017
Everything you'd expect out a used car salesman We loved Darryl who showed us the car. I agree with other reviews that they don't come down on pricing. The issue was with the lack of transparency fr We loved Darryl who showed us the car. I agree with other reviews that they don't come down on pricing. The issue was with the lack of transparency from the financial manager, Kelly, was basically sinful. He made us wait hours until we were exhausted, then increased the price because we made the mistake of mentioning monthly payments, and didn't mention that only $900 of our $4000 deposit was actually going toward our loan because of hidden fees. If we hadn't caught that we would've been screwed. We walked right out. READ EVERYTHING because otherwise he will take you for everything you have. Unbelievable. More
by Purkinje
Employees Worked With
Kelly Mabrey
January 31, 2017
Routine Service The Service Representative, Jermy Liles, was very courteous and knowledgeable. Also, proved quick service and overall provided excellent service. I w The Service Representative, Jermy Liles, was very courteous and knowledgeable. Also, proved quick service and overall provided excellent service. I would recommend Coggin Honda to my friends and neighbors. More
by Doc
Employees Worked With
Jeremy Liles
December 27, 2016
Service Advisor My Advisor was excellent. Charles Moore was very professional and kept me unformed with time to be done with service and what needed to be donr and wh My Advisor was excellent. Charles Moore was very professional and kept me unformed with time to be done with service and what needed to be donr and when finished checked me out and walked me to my car and opened the door. Thanked me for coming there and said have a great day and see you soon.. His service ranked 110% to me.. Thanks Mr Moore for your Great Service More
by Cyndi M Thomas
Employees Worked With
Charles Moore
November 07, 2016
I got the Honda Accord 2013 EX Used car. I drove around 6200 Miles. No issues report so far. They are not compromise in Pricing. The car runs really good. Planning to go for Oil Changes & ot I drove around 6200 Miles. No issues report so far. They are not compromise in Pricing. The car runs really good. Planning to go for Oil Changes & other service this week end. Will provide feed back after this is done. More
by DINESH KAMARAJ
Employees Worked With
Paul Maheu
November 03, 2016
Scheduled repair I had a scheduled repair which they completed in less time than originally estimated. I usually wait on my service but this time I took the shuttle. I had a scheduled repair which they completed in less time than originally estimated. I usually wait on my service but this time I took the shuttle. The shuttle dropped me off at my gym and when my car was ready, they returned and picked me up. I was pleasantly surprised that they would return to pick me up. My service rider was Kayla and she did a great job, along with the mechanic and the two shuttle drivers. More
by L.A.
Employees Worked With
Kayla Rosa
November 02, 2016
Worst car buying experience I bought the black edition ridgeline closed very late and the dealership wasnt able to detail the truck so it still had tape residue from delivery. Th I bought the black edition ridgeline closed very late and the dealership wasnt able to detail the truck so it still had tape residue from delivery. The next day i wash the truck I noticed two dents in the cab . Dealership sent to dent guy and he said he couldnt do it. drive an hour to the dealership, dropped off the truck on wednesday suppose to pick it monday. after the 4th trip to the dealership and two rentals later i finally have my truck detailers did horrible job. With al the headache and stress they put me thru they never offered anything like free oil change or roof rails. 3 times i was promised the truck would be done and they would drop it off. It never happened. More
by USMC VET
Employees Worked With
Geno
October 21, 2016
Awesome experience with our salesman Valance Isaacs! Today we purchased a used car for my son, from Coggin Honda Jacksonville. We had the best experience with our salesman Valance Isaacs. He was except Today we purchased a used car for my son, from Coggin Honda Jacksonville. We had the best experience with our salesman Valance Isaacs. He was exceptionally knowledgable about the vehicles and took the time to show us the features of our 2011 Hyundai Sonata. His friendly, customer service oriented attitude made the buying experience a pleasure. There were no high pressure sales tactics, and he took the time to help us find the right vehicle for our needs - at a fair price. I will be sure to tell my friends and family to go see him first, if they are looking for a vehicle. Our experience with the finance manager was very easy, and pleasant. The Humes. More
by EH79
Employees Worked With
Valance Isaacs
October 13, 2016
Used vehicles untrustworthy Everywhere I've ever purchased a used vehicle there was some sort of inspection process performed by the dealer's technicians prior to the vehicle hit Everywhere I've ever purchased a used vehicle there was some sort of inspection process performed by the dealer's technicians prior to the vehicle hitting the lot. Apparently Coggin is the exception to the rule. I purchased a used vehicle from Coggin recently, only to find out there was a heavily corroded brake line that did not last a week post-purchase. Fortunately i am capable of making repairs myself, but one who is not would have been extremely unfortunate. The repair cost would have been substantial if made by a facility, and numerous other issues have been found since that would not have escaped an inspection by a trained technician. The safe bet would be to find a shop that invests the time to seperate possible trouble vehicles, or at least ensure they are worth selling. For such a large auto group, I find my experience unacceptable. More
by VetteGuy88
Employees Worked With
Not listed
