Coggin Honda Jacksonville
Jacksonville, FL
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Oil change service Alberto Diaz provided exceptional service at a very busy time on a Saturday . He went above and beyond to stay in communication with me and make I was Alberto Diaz provided exceptional service at a very busy time on a Saturday . He went above and beyond to stay in communication with me and make I was not inconvinced. More
Wonderful Staff, Happy Customer I had previously leased a car from Honda and was coming up on the end of my lease. I was a bit concerned about the turn in fees and being over my mile I had previously leased a car from Honda and was coming up on the end of my lease. I was a bit concerned about the turn in fees and being over my mileage but everyone there worked together and worked with me. Gino and everyone with new cars was friendly and when they couldn't get me where I needed to be Gino introduced me to Roula in pre-owned. Roula was great and of course so was everyone else in the department. She was relaxed and easy to talk to and didn't make me feel pushed in any way. Talking with her was like looking at cars with a friend and she got me exactly what I wanted and stayed in my price range. I really had just planned on stopping by to look at my options but everyone there was wonderful and I found a car I love and ended up leaving with everything taken care of. Thank you! More
Excellent car buying experience Both Matthew and Nicole were very pleasant to work with. We were treated in a dignified manner. Nicole was quite knowledgeable about the vehicle. Neg Both Matthew and Nicole were very pleasant to work with. We were treated in a dignified manner. Nicole was quite knowledgeable about the vehicle. Negotiating the price was easy and we could come to an agreement quickly! I will recommend Coggin Honda with no reservations! More
2018 Honda Pilot I ended up buying from Coggin Honda Jacksonville after working with 10 local dealers. They were the most responsive, friendliest, cheapest, proactiv I ended up buying from Coggin Honda Jacksonville after working with 10 local dealers. They were the most responsive, friendliest, cheapest, proactive dealer we found. Matthew and Morris were so easy to work with and I never felt pressured. I highly recommend this dealership to friends and family! More
Old school in a bad way I was checking out SUV’s and walked in to do my initial research. I don’t remember anyone’s name. The man who showed me the cars was pleasant enough, I was checking out SUV’s and walked in to do my initial research. I don’t remember anyone’s name. The man who showed me the cars was pleasant enough, but passed me on to a manager(I guess) who tried to convince me she was her best friend. I came back for a test drive. Again, the gentleman was ok. I told him I actually liked another car better(true), but I would still like an idea about the price. I noted the MSRP was about 24,700: The work sheet they showed me was for $30,000, which was ridiculous. The destination charge was not included in the MSRP, and there was some sort of “special package” which was extra. When I declined, the manager said she could go down to $26 k. I walked out feeling disgusted. I hate being passed around and I hate that they acted like the Internet didn’t exist. Consumers have a lot more info available to them and shouldn’t have to play games. The dealer I finally used for a different brand said he didn’t understand why some dealers stuck to this outmoded way of doing business. More
They broke my van and wouldn't fix it! Don't ever buy or get your vehicle serviced at Coggin Honda. We took my sons van in to get an oil change working perfectly and left with two broken va Don't ever buy or get your vehicle serviced at Coggin Honda. We took my sons van in to get an oil change working perfectly and left with two broken van doors. They claim nothing happened while it was in their van shop even though he couldn't even leave the dealership because the door wouldn't close!!!!!! They had to adjust it just so he could leave but NOTHING happened while it was there. 2 doors will not close properly....I think that is a little more than a coincidence. The worst part is we bought the van from there and it is still under warranty! They claim it's not covered and won't assist in any way. More
Great Experience Suzan was very helpful, genuine and pleasant to work with. She got us out the door with a great price on a used minivan. So grateful! You have new loy Suzan was very helpful, genuine and pleasant to work with. She got us out the door with a great price on a used minivan. So grateful! You have new loyal customers. :) More
Best Buying Experience Ever! It is without hesitation or equivocation that I state the recent 2019 Honda Ridgeline I purchased from Coggin Honda on Atlantic Blvd, was the most ple It is without hesitation or equivocation that I state the recent 2019 Honda Ridgeline I purchased from Coggin Honda on Atlantic Blvd, was the most pleasant vehicle buying experience I have ever had – and at 64 years old, I have bought quite a few vehicles! I was only looking for a Honda Ridgeline. Before going on the shopping trip, I thoroughly educated myself about the different Ridgeline models and the many features and options offered. My salesperson, Tyson Mergener, listened to what I said I did and did not want on the vehicle. He found, on the back lot, exactly what I was looking for; as if it had been special ordered for me! The truck had arrived only two days earlier. Of course, Tyson wanted to make a sale, but at no time did he pressure me. When time came to “negotiate” I was prepared for that too. I had researched the market value of my trade-in vehicle. I asked for, and got, the highest end of the book value. After all negotiations, I was very satisfied and bought the new truck. I highly recommend Coggin Honda and, in a couple years when I want to purchase another new Honda, I will return to Coggin! In the meantime, Coggin will be our dealer for service and maintenance. More
USED CAR BUYING EXPERIENCE After sitting for hours at another Honda dealership and getting no where near my budget, my daughter called Coggin Honda and talked to Roula who took After sitting for hours at another Honda dealership and getting no where near my budget, my daughter called Coggin Honda and talked to Roula who took the time out to go out in their Used Car lot to locate 3 Accords at the price that would fit my budget plus taxes, tags, etc. We raced across JacksonvilLe to see these cars before someone else could buy them (since there was a sell going on - one car was gone by the time we got there). Needless to say, I found my car with the bumper-to-bumper protection still on it. The staff was so friendly and did all they could to help me decided between the cars. Financing with Mr. Samba was great and easy. I brought my own financing; however, he was able to find financing even lower than my bank. I highly recommend this Honda dealership to anyone who is looking for a Honda, either used or new. Can't go wrong here!! This staff is on your side. More
REBUILD AFTER BANKRUPTCY THANK YOU FOR THE HELP, THOU I FOUND ANOTHER CAR, SAME PRICE OF THE CIVIC SI, THOU ITS A LEXUS 2014, 15KMILES. MY PAYMENTS $200 CHEAPER THAN OFFERED F THANK YOU FOR THE HELP, THOU I FOUND ANOTHER CAR, SAME PRICE OF THE CIVIC SI, THOU ITS A LEXUS 2014, 15KMILES. MY PAYMENTS $200 CHEAPER THAN OFFERED FOR A NEW 2018 CIVIC SI. More