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Coggin Honda Jacksonville

Jacksonville, FL

4.5
845 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 845 reviews

July 31, 2018

Oil change service Alberto Diaz provided exceptional service at a very busy time on a Saturday . He went above and beyond to stay in communication with me and make I was More

by Mike3268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Alberto and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

July 31, 2018

Wonderful Staff, Happy Customer I had previously leased a car from Honda and was coming up on the end of my lease. I was a bit concerned about the turn in fees and being over my mile More

by Chelsea123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roula Freiha, Gino Paunetto
Aug 02, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Gino or Roula know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

July 30, 2018

Excellent car buying experience Both Matthew and Nicole were very pleasant to work with. We were treated in a dignified manner. Nicole was quite knowledgeable about the vehicle. Neg More

by Nicole & Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing our customers with the best customer experience possible. Keep in touch and let Nicole and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

July 30, 2018

2018 Honda Pilot I ended up buying from Coggin Honda Jacksonville after working with 10 local dealers. They were the most responsive, friendliest, cheapest, proactiv More

by huffomatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Rashwan and Matthew Merricks
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Morris and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

July 29, 2018

Old school in a bad way I was checking out SUV’s and walked in to do my initial research. I don’t remember anyone’s name. The man who showed me the cars was pleasant enough, More

by Practicalcarbuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t, remember
Jul 30, 2018 -

Coggin Honda Jacksonville responded

Thanks for letting us know about your recent experience with us at Coggin Honda Jacksonville. I apologize if our service to you did not meet your expectations, and appreciate you taking the time to share your concerns. Our goal is to provide our customers with the best sales experience possible throughout the sales process. Based on the events you described , we did not meet this goal. Your comments regarding how your were passed off to another sales person , and the confusion over pricing structures will be used for coaching and training our sales team. If you have a need for a new /used vehicle in the future, I hope that you would allow us another opportunity to serve you better, as we consider it our privilege to do so. Thank you, Matthew Merricks Internet Sales Director

July 27, 2018

They broke my van and wouldn't fix it! Don't ever buy or get your vehicle serviced at Coggin Honda. We took my sons van in to get an oil change working perfectly and left with two broken va More

by Karla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie, service manager and Ryan, general manager
Jul 31, 2018 -

Karla responded

This was not a warranty issue to begin with. Read my first review! We brought my sons van in for an oil change in perfect working order and when he went to leave neither his passenger or driver side sliding doors would work. The mechanic had to adjust the passenger door just to get it closed but it was still not working properly. We know it was working when we brought it in because my son is in a wheelchair and enters and exits through a ramp on the passengers side sliding door. Coggin refused to accept any responsibility at all. The issue with the warranty was only brought up after they denied any culpability and then said it wasn't covered under warranty even though we bought the van less than 2 years ago from THEM and it only has about 20000 miles on it.

July 06, 2018

Great Experience Suzan was very helpful, genuine and pleasant to work with. She got us out the door with a great price on a used minivan. So grateful! You have new loy More

by amberhollister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzan Hersan Insuyu
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Suzan and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

June 23, 2018

Best Buying Experience Ever! It is without hesitation or equivocation that I state the recent 2019 Honda Ridgeline I purchased from Coggin Honda on Atlantic Blvd, was the most ple More

by InPlaneSight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Mergener
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Tyson and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

June 20, 2018

USED CAR BUYING EXPERIENCE After sitting for hours at another Honda dealership and getting no where near my budget, my daughter called Coggin Honda and talked to Roula who took More

by Karen555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roula Freiha and Mr. Samba
Jul 31, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Roula and I know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

June 14, 2018

REBUILD AFTER BANKRUPTCY THANK YOU FOR THE HELP, THOU I FOUND ANOTHER CAR, SAME PRICE OF THE CIVIC SI, THOU ITS A LEXUS 2014, 15KMILES. MY PAYMENTS $200 CHEAPER THAN OFFERED F More

by Mahal4uloida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Welnetz
Aug 02, 2018 -

Coggin Honda Jacksonville responded

Thanks again for sharing your story with us. We pride ourselves on providing you with the best customer experience possible. Keep in touch, let Marcus know if we can assist you further. Matthew Internet Sales Director Coggin Honda Jacksonville

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