Coggin Honda Jacksonville
Jacksonville, FL
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"Go See Alberto Diaz" My experience for the purchase of our 2019 Civic EX was excellent. Alberto Diaz's performance was first rate. Alberto's professionalism was superb My experience for the purchase of our 2019 Civic EX was excellent. Alberto Diaz's performance was first rate. Alberto's professionalism was superb and his knowledge of the vehicles was outstanding. He was patient with my family during the entire process that expanded for two weeks. Alberto was quick to address any concerns that we had and went the extra mile to satisfy them. Please note that this is the third vehicle that I have purchased within the last four years with Alberto Diaz as my Sales Advisor. Each experience has been fair and reasonable and overall excellent!!! More
Service Appointments are a Joke! Appointments here are a joke! I made an appointment for a Recall repair for my truck, a 2019 Honda Ridgeline, for a potential fuel pump leak that can Appointments here are a joke! I made an appointment for a Recall repair for my truck, a 2019 Honda Ridgeline, for a potential fuel pump leak that can cause a fire. I was at Service at the appointed time. I asked the service advisor how long the repair would take. He stated, "there are so many people here, it will be at least 4 hours." Talking with other truck owners, their repairs took from 45 minutes to a maximum of 1.5 hours! I was prepared for 2 hours, because I have to wait for the service. So when he told me 4 hours, I left and have no plans to return to Coggin until they can get their act together! Many other reviews identify this scheduling problem also. Sometimes, you will get a "canned" response on your review saying how disappointed they are that you weren't happy with their service, but nothing changes. They still render poor customer service. More
Ask for Alberto Diaz I purchased an Odyssey from Alberto Diaz and Coggin Honda Jacksonville seven years ago. Since I was in the market for another Honda, he was the first I purchased an Odyssey from Alberto Diaz and Coggin Honda Jacksonville seven years ago. Since I was in the market for another Honda, he was the first person I called. In short - another great sales experience. I can't recommend Alberto enough - courteous, responsive, knowledgeable, pleasant in negotiations. Everything that you would want when buying a car. The overall experience with everyone that I dealt with (including the GM Ryun Pavlicek and F&I manager Tyson Mergener) was well deserving of a 5 star rating. They were more than fair in their negotiations with me. This isn't my closest Honda dealership, but I will gladly travel the 75 mile round trip again when I'm in the market for another Honda. More
Alberto Diaz from beginning to end provided a fantastic experience at Coggin Honda. He was knowledgeable, thorough, and professional during my purchase and made w from beginning to end provided a fantastic experience at Coggin Honda. He was knowledgeable, thorough, and professional during my purchase and made what normally is a long drawn out proceess efficient and painless. I would recommend anyone who’s in the market to visit Alberto if they want a consumer friendly advocate, not to mention a great deal. 5 star across the board for our experience here with him at Coggin Honda. More
Amazing Service Department ! I leave in Toronto Canada and I cannot begin to tell how much Oliver in Service Department helped me with my vehicle getting it back on the road when I leave in Toronto Canada and I cannot begin to tell how much Oliver in Service Department helped me with my vehicle getting it back on the road when it broken down in Jacksonville. Oliver at all times gave he a trusted feeling that I was in good hands. (being that we were from out of town) Bravo !! thank you for your superb customer service and speedy service. I would recommend them for excellent service. Sincerely Jane More
Great experience Overall great experience with Alberto, he was easy to talk to with out getting pressured to get a car. Very helpful and knowledgeable about questions Overall great experience with Alberto, he was easy to talk to with out getting pressured to get a car. Very helpful and knowledgeable about questions and the cars. Made the process overall much smoother. More
At the end of the day, you'll be satisfied Honda customer Alberto made sure that I was provided with the best rate possible. Coggin Honda has a huge inventory and entertain reasonable bargain. Happy,satisfied Alberto made sure that I was provided with the best rate possible. Coggin Honda has a huge inventory and entertain reasonable bargain. Happy,satisfied customer!! More
Serendipitious Searching with Nick Daniels!!! Loved my experience with Nick Daniels at Coggin Honda on Atlantic! I have been a dedicated customer of Coggin Services for a decade and I am still ama Loved my experience with Nick Daniels at Coggin Honda on Atlantic! I have been a dedicated customer of Coggin Services for a decade and I am still amazed by their customer service! After months of research, I visited Coggin Honda simply to see their inventory. I had a vehicle and price range in mind, and never intended to make a purchase. Until.... I met Nick Daniels! I recommend him to every future buyer! Nick spent time to ensure he knew my specific interests and what I was in the market for... He found vehicles catered to my specific wants and needs, and then we stumbled on to the vehicle that sang to my soul!!! He made the whole process comfortable, and most importantly, I felt I was browsing and driving with a friend. He was completely focused on how I felt about every vehicle, inquired about pros and cons, and stayed with me from start to finish! He never left my side, talking about school and music with his co-worker Alberto Diaz, to pass the time. While closing on the financial information, he dutifully checked in on me to make sure I was satisfied with my purchase. When I was finished, my new “baby” was gassed and ready for a new adventure. Nick even helped me clean out my old vehicle, and we took a moment to say farewell to the old gal! I enjoyed every interaction with Nick, Alberto, and Ibrahima. Thank you for taking so much time to make sure I was comfortable and valued! Will be a Coggin customer for life! 😁 More
My wife and I enjoy courtesy by your staff.especially Mr.Dia It had been a very enjoyable experience having a very knowledgeable Staff like Mr. Alberto Diaz. He help me to navigate through various system in th It had been a very enjoyable experience having a very knowledgeable Staff like Mr. Alberto Diaz. He help me to navigate through various system in the car. Thanks for all the help. More
When the chips where down... Coggins! We were in a bind but Susan and Mike heard us and understood where we were coming from and worked with budget. Made the whole process smooth and pain We were in a bind but Susan and Mike heard us and understood where we were coming from and worked with budget. Made the whole process smooth and painless. More