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Coggin Honda Jacksonville
Jacksonville, FL
844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 03, 2019
low key no hassle experience I found your staff to be very professional. I would recommend you to others. Clean dealership. Your umbrella is a nice addition to my collection. I found your staff to be very professional. I would recommend you to others. Clean dealership. Your umbrella is a nice addition to my collection. More
by roybe
Employees Worked With
Alberto Diaz
July 03, 2019
Completely unprofessional behavior from new car sales I went in today with the intention of buying a new car. When I arrived at the dealership they unfortunately did not have the color I wanted (claimed t I went in today with the intention of buying a new car. When I arrived at the dealership they unfortunately did not have the color I wanted (claimed to have been sold prior to me arriving). I inquired about having the color I wanted brought to the dealership so I could buy it. The sales associate, Tyson, informed me that I would have to put down a deposit to have the car shipped to their dealership. I told him I was not interested in putting down a deposit and suddenly he became very angry and hostile. I was insistent that I would not give them any money unless I was leaving with the car that day. After some back and forth, he went to get a written quote. His demeanor during this time was very condescending. When he returned he started showing me the numbers for the car and stated I would have to pay a $500 fee to have the car I wanted brought to their dealership. I told him I was not interested in paying an extra fee to get the car. I said thank you for his time and walked away. As I was leaving he called me an expletive. This type of behavior is completely unprofessional I was very excited to buy a car today but unfortunately had a terrible experience at coggin honda. I will not be going back to give them any business and would not refer my friends or family to them. More
by BadCogin
Employees Worked With
Tyson
July 01, 2019
Excellent Customer Service Sergiy And Alberto were a dream to work with. Not at all what you think you will encounter with a car purchase....friendly, respectful, upfront, and n Sergiy And Alberto were a dream to work with. Not at all what you think you will encounter with a car purchase....friendly, respectful, upfront, and no pressure. Thank you both and I will recommend you to anyone in the market for a new Honda. More
by farzad83
Employees Worked With
Sergiy Bilyayev, Alberto Diaz
June 28, 2019
Top notch sales and service All of my car buys and service experience has been excellent. Gino was exceptional. Professional and knowledgeable in all aspects of the sale an the All of my car buys and service experience has been excellent. Gino was exceptional. Professional and knowledgeable in all aspects of the sale an the workings of the car More
by ddalesio1
Employees Worked With
Gino was extremely professional in the transaction. I negotiate regularly as part of my legal practice. Gino was fair and forthright and worked hard on the numbers with me. He has , Gino Paunetto
June 16, 2019
OutStanding Service! OUTSTANDING Service from start to finish! The Suttle Service was On time and very safe driving ! The car was service and taken care Thanks to everyone OUTSTANDING Service from start to finish! The Suttle Service was On time and very safe driving ! The car was service and taken care Thanks to everyone that was involved with the car ! More
by Carmary1948
Employees Worked With
Danny in service and the service technicians! , Gino Paunetto
June 13, 2019
service staff is friendly and knowledgeable . Love to visit this specific Honda showroom in Jacksonville. They guided me only what needed to serviced and repaired in avoidance of unnecessary e . Love to visit this specific Honda showroom in Jacksonville. They guided me only what needed to serviced and repaired in avoidance of unnecessary expenses More
by Kankan
Employees Worked With
Lauren Laubert
June 11, 2019
My best car buying experience to date. I have purchased several new cars in the past. This was by far the most pleasant experience to date. I had the opportunity to work both with Albe I have purchased several new cars in the past. This was by far the most pleasant experience to date. I had the opportunity to work both with Alberto and Yovanny. Both were very patient as I drove around 10 cars before I found the right one. I received a fair deal, a fair trade for my previous vehicle and I’m extremely happy with my purchase. I bought a 2019 CRV. If you were in the market for a vehicle, make sure you visit this Alberto and Yovanny. More
by kathleen.s
Employees Worked With
Yovanny, Alberto Diaz
June 01, 2019
Impeccable! Our entire process here, from start to finish, was phenomenal! We came, had a pretty good idea of what we wanted and what we wanted to spend - and the Our entire process here, from start to finish, was phenomenal! We came, had a pretty good idea of what we wanted and what we wanted to spend - and they made it happen (and went above and beyond, actually). While we aren't always big fans of the "bigger" dealerships, Coggin Honda felt as if we were family and lost that uneasy, "bigger" dealership feeling right away. We were not pushed or prodded, given time and space, and were treated with the utmost respect and patience from start to finish - no matter if we said yes or no to the offer. Our experience here exceeded our expectations, and we are so glad (and relieved) to have chosen Coggin Honda for our new daily driver. Phenomenal! More
by JoshCox2323
Employees Worked With
Abraham "Ibo" Ardic, Alberto Diaz
May 31, 2019
Never answers phone or call back. I have been trying to reach the service department for 3 days now and no one answers the phone or even call back. The receptionist doesn't even pick u I have been trying to reach the service department for 3 days now and no one answers the phone or even call back. The receptionist doesn't even pick up to transfer the call. This is so annoying when I would have to drive 30 minutes out of the way. More
by Country girl
Employees Worked With
Mike
May 31, 2019
A “painless” car buying experience. Have been driving Honda’s since 2002. Bought a 2013 Fit with Alberto Diaz as the salesman. Fast forward to 2019 decided it was time to upgrade my vehi Have been driving Honda’s since 2002. Bought a 2013 Fit with Alberto Diaz as the salesman. Fast forward to 2019 decided it was time to upgrade my vehicle. Imagine my delight when I realized Alberto was still at the dealership - I was only going to do business with him. He is extremely professional, knowledgeable about the vehicle & pleasant to deal with. Thank you for making car buying an enjoyable experience. More
by mf
Employees Worked With
Bridget. Ibrahim Saba, Alberto Diaz
