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Coggin Honda Jacksonville
Jacksonville, FL
993 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 993 reviews
November 16, 2025
I travel two hours just get my oil changed at the dealership because of the service supervisors that I have my Hernandez and Jeremy Liles. Obviously I get all my other repairs done here because a lit dealership because of the service supervisors that I have my Hernandez and Jeremy Liles. Obviously I get all my other repairs done here because a little work that is done to a high degree by train Honda technicians. More
by brentayala34
Employees Worked With
Mike Hernandez, Jeremy Liles
November 13, 2025
I like the dealership and the cars are of great quality. I have family that work there and referred us. The issue that I came across was when I dropped my car off to have work done communication stopped bet I have family that work there and referred us. The issue that I came across was when I dropped my car off to have work done communication stopped between the service writers and myself. Every time I called to get the status on my vehicle I didn’t get an awnser. I even was put on hold for about an hour and then disconnected and unable to get ahold of anyone. I can see if this happened for 1 day. But no this happened for about a week. I was very mad. I finally got my vehicle fixed and back. I had just bought the car. They have all these awards for costumer service. After this I’m not sure how they got those. More
by Sparky
Employees Worked With
The sales people my wife and I had were great
November 12, 2025
Very dissatisfied and disappointed. I waited almost 6 hours for an oil change and two new tires. Service representative was not attentive and simply placated me. I requested 3 differe I waited almost 6 hours for an oil change and two new tires. Service representative was not attentive and simply placated me. I requested 3 different times for new tires to be installed on the front and discovered they were placed on the back rear (for a front wheel drive Hrv). I brought this to attention of the attendant and he profusely apologized and offered to get me in again with a new appointment: Needless to say after 6 plus hours this rather lame excuse and offering wasn’t going to ameliorate my request. Will not be back at this dealership. Good luck solving your internal problems of poor operation serving the Honda families and general public! More
by Peckjmal
Employees Worked With
Chandler
November 01, 2025
I have bought a lot of vehicles in my day. This was probably the best experience I have ever had. Marcus and the sales team was very direct and we agreed on the price of the vehicle and de This was probably the best experience I have ever had. Marcus and the sales team was very direct and we agreed on the price of the vehicle and delivery date very quickly. They were very nice, customer friendly, and accommodating. Love the new vehicle. Thank you Marcus and the Team at Coggin Honda Jacksonville. More
by tjbest13
Employees Worked With
Marcus Welnetz
October 27, 2025
The service was quick, the service advisors were extremely friendly and helpful! Will definitely be returning to this location over the Avenue's location. extremely friendly and helpful! Will definitely be returning to this location over the Avenue's location. More
by Kennibr
Employees Worked With
Johnathan Jiang
October 26, 2025
When I bought the car, I would’ve given them 5 stars for going above and beyond. After the fact, I realized they gave me $1000 less on my trade in than we originally agreed to. I had asked for my old plate going above and beyond. After the fact, I realized they gave me $1000 less on my trade in than we originally agreed to. I had asked for my old plate to be transferred, but because of a miscommunication on the part of the dealership, the submitted to a new plate. I told them I just wanted my plate transferred and they did that. Then I realized I paid $400 for a tag transfer that didn’t happen. It was their fault, but I had to pay for it. After buying 6 cars from Coggin, my family will no longer buy with them. They took advantage of my trust in them. More
by Hlzrn3
Employees Worked With
Donna
October 24, 2025
This is my family’s 5th vehicle we have purchased from Coggin Honda, and each time they have simply been outstanding to deal with. Nick is just awesome. Efficient. Appreciative of our time, and common sen Coggin Honda, and each time they have simply been outstanding to deal with. Nick is just awesome. Efficient. Appreciative of our time, and common sense negotiating. I cannot ask for anything more! More
by nec_lawyer
Employees Worked With
Nicholas Daniels!, Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu
