Coggin Honda Jacksonville

Franc is always amazing, he is responsive, goes out of his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing to help us. This is our second purchase from here and even though it's not close to us, we will always be a fan and use Coggin. More

They were patient and professional. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. Did not try to play games in the car by experience. May the overall experience more pleasant than a chore. More

Very easy to work with and no pressure. Gino our sales associate was great and gave us a great deal. Gino our sales associate was great and gave us a great deal. More

We had a very good experience, everyone was very kind, helpful and professional. Would recommend to friends & family. helpful and professional. Would recommend to friends & family. More

I walked in and couldn’t find the name I was supposed to look for but Christopher helped me out and checked me in instead. What a cool guy. The wait time was very long compared to my other Honda dealer clos look for but Christopher helped me out and checked me in instead. What a cool guy. The wait time was very long compared to my other Honda dealer closer to home but here there was better waiting area quality and a mini movie theater which came by surprise. Jonathan was awesome too he made me feel right at home and didn’t make the experience feel like an unnecessarily professional interaction but rather spoke to me like a friend and I appreciated it. He also walked me through the numbers on the alignment just to make sure I was informed. Awesome work from Jonathan Jiang. More

I was helped by the service dept of Coggins Honda. My advisor was Jonathan. I was given exceptional customer service and consideration as I had a special circumstance that required extra attention. I My advisor was Jonathan. I was given exceptional customer service and consideration as I had a special circumstance that required extra attention. It is rare now a days to encounter such a knowledgeable, professional, and genuinely concerned customer service representative. Johnathan is a great asset to Coggins service department and you can rest assured you will be completely satisfied as I was. Thank you. LN More

I travel two hours just get my oil changed at the dealership because of the service supervisors that I have my Hernandez and Jeremy Liles. Obviously I get all my other repairs done here because a lit dealership because of the service supervisors that I have my Hernandez and Jeremy Liles. Obviously I get all my other repairs done here because a little work that is done to a high degree by train Honda technicians. More

I like the dealership and the cars are of great quality. I have family that work there and referred us. The issue that I came across was when I dropped my car off to have work done communication stopped bet I have family that work there and referred us. The issue that I came across was when I dropped my car off to have work done communication stopped between the service writers and myself. Every time I called to get the status on my vehicle I didn’t get an awnser. I even was put on hold for about an hour and then disconnected and unable to get ahold of anyone. I can see if this happened for 1 day. But no this happened for about a week. I was very mad. I finally got my vehicle fixed and back. I had just bought the car. They have all these awards for costumer service. After this I’m not sure how they got those. More