
Coggin Ford of Jacksonville
Jacksonville, FL
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They treated me and my family like royalty... It was the best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and he was not only funny and excited for me, but he was very professional as well... Thanks Mitch and Pat!!!! More
Looked at two different vehicles with the same salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We wer salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We were told easier to get the hitch done with an aftermarket company and he only wanted to make the sale on his in stock vehicle instead of listening to our needs and locating a the vehicle with the options we wanted. Ended up at a dealership across town and got the vehicle we wanted. More
Don't waste your time with this dealership. They pull the typical bait and switch. I was working with Tracey online, went to visit the car I was interested in but ended up perferring another model pull the typical bait and switch. I was working with Tracey online, went to visit the car I was interested in but ended up perferring another model (you would think this happens often). I left the dealership and requested she provided me a quote. She sent me a quote along with the details of the car. A few days later I emailed her, let her I wanted the car and set up an appointment to sign the paper. When I get there...opps...there was a misquote, she "accidentially" quoted me a vehicle with less options that I was looking at previously. I understand "accidents" happen, of course wasn't informed about this until I arrived there. I asked the dealership to honor the quote provided to me, at first they said yes, then no they would in essense "meet me halfway". What a scam! Thank goodness my second preferred vehicle was still available and it was with an honorable dealership! More
I just want to say that our experience with Mike Davidson Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they desc Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they described online, and more. They cleaned it up so thoroughly that it looked brand new, although it was used. I was given a tour of the car and told everything about it, which amazed me because it wasn't a Ford! Travis did a wonderful job of introducing to our new car. Dave was very nice when negotiating with me on the vehicle. I was also most impressed by Marc, the Finance person. He could not have been nicer and he finished up our paperwork post haste, all while being very professional yet extremely personable. It appears that Mr. Davidson has done a wonderful job of attracting very good people to work at his dealership and it appears to be paying off very well. I wish you all the best when your new facility is done! Thank you so much., More
My wife and I sat down at the kitchen table and reviewed a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on the reviews from many different web sites it was apparent to us that Mike Davidson was rated the highest in the Jacksonville area. Upon driving into the lot, we were met by the sales person, Kevin White who was very knowledgeable and completely open with us. Once we test drove the car, we were offered aggresive pricing. The negotiations were fair and we received a nice price for our trade-in. We ended up with a very beautiful Mustang. The process was orderly and relatively quick and with each step of the process we were impressed with the level of detail and information that was shared. At the end, I asked to meet the Gen Sales Mgr and Mitch Denley came forward to make our aquaintance. He was just a gem. He made us feel comfortable with all we did and reassured his personal support if we somehow might need it down the road. My wife had really wanted a Tuarus but agreed to the Mustang. So I asked Mitch very openly what he could do regarding the Taurus we looked at and was stunned at this generous offer. How do you say "it was an offer I couldnt refuse." Now we are both happy with our cars. Lastly the experience with the Finance Dept - Rick & Alan was just as good...they are gentlemen and very fair and unbiased. They gave us information that made a better outcome for our warranty and service going forward. Nice guys but more importantly great businessmen. On New Years day our sales rep Kevin White took time out of his day to check on us and see if the cars were performing and oh by the way wish us a Happy New Year!! This dealership has earned our business for life!! No joke. Anthony & Terry Orlando More
Mike Davidson is the BEST Ford dealership in North East Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. I was able to get the car I wanted at the price I wanted. More
Greeted by Chris, no pressure was applied wife stated Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus might be a ggod fit. She drove it , loved it , and bought it! An overall plesent no pressure experience. I feel Chris really listened to her and guided her accordingly. THanks! More
My entire experience was smooth and pleasureable from start to finish. Even though Allen had not been in sales for a couple of years, he was still very knowledgeable about the features and benefits of t start to finish. Even though Allen had not been in sales for a couple of years, he was still very knowledgeable about the features and benefits of the vehicle I was interested in. The entire staff really knows what they are doing and how to treat their customers. I would recommend this dealership to anyone interested in purchasing an automobile. Thank you for the great buying experience. More
My wife Linda and I just love Tracey she is the greatest My wife Linda and I just love Tracey she is the greatest and Jay. They both show us they wanted our business and that they wanted us to feel lik My wife Linda and I just love Tracey she is the greatest and Jay. They both show us they wanted our business and that they wanted us to feel like family. I would advertise for you all any time. We love our truck and we talk about you all to everyone. It is sad to work for GM all these years and then have to go to Ford to get the greatest deal. Tracey we need to come by some time and get you to show us a few things that we have forgotten already. Old age I guess Ha-Ha!. Again we want to thank everyone there at Ford Davidson. We look forward to meeting your service dept. More
went in to buy a used audi wagon advertised on the net. when asked about noises the car was making and oil smell was told it had just been cleaned and that must be what i was smelling burning off the engin when asked about noises the car was making and oil smell was told it had just been cleaned and that must be what i was smelling burning off the engine. i traded in a 2008 acadia fully loaded !!!! wanted a cheaper car as to afford my college payments. was sold a LEMON! i have spent over 5000 in repairs on this car since purchase whicjh was less than 6 months ago. car was in the shop with in the first week! when i brought it back to mike davidson they were rude, said there was nothing wrong with the car...eventhough i have photos of the leaking turbos. they took it to audi for an "inspection" (who knows what they told them) audis report NEVER said my turbos were not leaking. it only says car is running as expected for milage. i would gladly have given the car back within 24 hours, mike davidson was happy to have found a sucker, and refused to take it back. i recieved my 6 month "are you happy with your car call" and when i said i wasnt and listed all my repairs and complaints, i was met with hostility from mitch delany and told and i quote.."i should have never called to see if you liked your car" terrible customer service!!!! stay away!!! More