Coggin Ford of Jacksonville

I scheduled a test drive online and received 2 calls from their office to verify I would be there that day. This wasn't a problem but when my family and I showed up at the prescribed time, no one seemed to k their office to verify I would be there that day. This wasn't a problem but when my family and I showed up at the prescribed time, no one seemed to know what to do to help us or how to find the sales person who originally talked to me to confirm the test drive appointment. Then once they replaced our original sales person who was with another customer with Ryan, he didn't seem to know much about the Fusion. Instead of telling us about the features and selling points of the car, we had to ask about what the car had to offer. Overall it didn't seem like they were very interested in selling the car or showing it off to win a customer over the other dealerships in the area. Consequently we purchased a new car from another dealership. More

He was a pleasure to work with. We have bought cars for over 30 years and Kevin made this the best car buying experience we have ever had. He showed us how all the gadgets worked on the Escape and said to over 30 years and Kevin made this the best car buying experience we have ever had. He showed us how all the gadgets worked on the Escape and said to stop back by if we needed him to go over it again. I would recommend my friends to go see Kevin when they are in the market for a new vehicle. Joe & Connie More

By far the best car buying experience we've had…Pat London is truly “One of the Good Guys!!” All the staff we came in contact with was friendly, made eye contact and acknowledged us… everyone seemed ha London is truly “One of the Good Guys!!” All the staff we came in contact with was friendly, made eye contact and acknowledged us… everyone seemed happy to be there. Without hesitation we recommend Mike Davidson Ford and Pat London!! More

Excellent service by not only my salesperson but everyone I interacted with throughout the purchase of my new Ford Focus. These folks were great! They answered all of my questions thouroughly and accurately I interacted with throughout the purchase of my new Ford Focus. These folks were great! They answered all of my questions thouroughly and accurately and took the time to make me feel comfortable with my purchase. They helped me get the best possible deal and helped me save a lot of money and get the monthly payments within my range. I would recommend my salesman to anyone. Brian was awesome! More

During our visit Brian made everything easy and was able to answer all of our questions. I would recomend Mike Davidson Ford to anyone purchasing an new Ford. When you get there make sure you ask for Brian to answer all of our questions. I would recomend Mike Davidson Ford to anyone purchasing an new Ford. When you get there make sure you ask for Brian Loeblein. He knew exactly what car we could get for the payment we wanted. There was no well try this and we will see if it works. He knew right off the bat what type of car we could get and that was a bonus keeping our time there to a minimum. More

It was on our second visit that we made our purchase of two new vehicles(we were still shopping on our first visit). We had not started out with the intention to purchase two vehicles but we were offered a two new vehicles(we were still shopping on our first visit). We had not started out with the intention to purchase two vehicles but we were offered a great deal on our trade in that we could not turn down. My husband had purchased several vehicles in the past from Mike Davidson Ford and this will definitely not be our last. Everyone we dealt with definitely went above and beyond to make our experience one that exceeded our expectations. While driving a brand new car is exciting, I dread the process of purchasing one however this time was so easy that I wanted to share the experience we had. Patrick Theriault was our "no pressure" sales person. He was very patient with us and never made uf feel pressured to rush into a decision. We dealt with Patrick both on our first and second visits. John Moon, his sales manager was great. Both he and Patrick assisted us in making our final decision and offered us a price and financing offer that we felt comfortable with. We did some comparison shopping at other dealers with some different makes and models prior to making our purchase and we found that we received the best value and options for our money. Ron Mack and Ben Mitts also offered us great customer service. I had ordered some floors mats for my vehicle but when I brought my car in to have the remote start installed, they had not come in yet. So the next day Ron stopped by my job after he got off of work and brought them to me -- and I do not work around the corner from the dealership. Ben was very entertaining during our time of signing the paperwork to finalize financing and so forth. We have had the opportunity to deal with all of these individuals several times since our purchase and they continue to exceed our expectations. Everyone we have come in contact with, from the moment we walk into the door and are greeted by the receptionist to the time we leave, is so friendly. This dealership must be a great place to work because everyone is always smiling. They truly are the "good guys at Mike Davidson Ford." More

Shopping for a vehicle is one of my least favorite experiences; however the staff at Mike Davidson made it a much more pleasurable experience than expected. Mike was very knowledgeable and sincerely w experiences; however the staff at Mike Davidson made it a much more pleasurable experience than expected. Mike was very knowledgeable and sincerely wanted to help me find a vehicle to meet my needs and budget. He was friendly and patient with me, not overbearing. I will definitely return to Mike Davidson and ask for Mike for any future vehicle purchases. More

I first discovered Mike Davidson Ford on the internet. I was very impressed with the fast responce of the team of Kevin and Mitchell who got back with me the very same day and gave me the proper quote and i was very impressed with the fast responce of the team of Kevin and Mitchell who got back with me the very same day and gave me the proper quote and information needed to make my purchase. It was a very enjoyable experience and I would recommend Mike Davidson Ford to anyone including my best of friends and family. More

Pat London was fun to work with, helpful, and prompt. He was considerate of our needs in a purcchase. He had a wonderful sense of humor and made us very comfortable! Ben was incredible because he was the was considerate of our needs in a purcchase. He had a wonderful sense of humor and made us very comfortable! Ben was incredible because he was the guy to call us and let us know he was able to save us on our percentage rate which resulted in a lower car payment. This will be the third time we have done business with a Ford dealership and we will continue to return and refer our friends! Everyone at the dealership was pleasant, the company had a sense of "togetherness" and everyone made you feel welcomed. Thanks guys!! More

Very friendly and customer oriented sales team as well as the sales manager staff. No high pressure sales and staff worked to understand our options in a car. The 2 sales staff members were dedicated to he the sales manager staff. No high pressure sales and staff worked to understand our options in a car. The 2 sales staff members were dedicated to helping us find a car in stock or locating one for us. More