Coggin Ford of Jacksonville

My wife and I sat down at the kitchen table and reviewed a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on the reviews from many different web sites it was apparent to us that Mike Davidson was rated the highest in the Jacksonville area. Upon driving into the lot, we were met by the sales person, Kevin White who was very knowledgeable and completely open with us. Once we test drove the car, we were offered aggresive pricing. The negotiations were fair and we received a nice price for our trade-in. We ended up with a very beautiful Mustang. The process was orderly and relatively quick and with each step of the process we were impressed with the level of detail and information that was shared. At the end, I asked to meet the Gen Sales Mgr and Mitch Denley came forward to make our aquaintance. He was just a gem. He made us feel comfortable with all we did and reassured his personal support if we somehow might need it down the road. My wife had really wanted a Tuarus but agreed to the Mustang. So I asked Mitch very openly what he could do regarding the Taurus we looked at and was stunned at this generous offer. How do you say "it was an offer I couldnt refuse." Now we are both happy with our cars. Lastly the experience with the Finance Dept - Rick & Alan was just as good...they are gentlemen and very fair and unbiased. They gave us information that made a better outcome for our warranty and service going forward. Nice guys but more importantly great businessmen. On New Years day our sales rep Kevin White took time out of his day to check on us and see if the cars were performing and oh by the way wish us a Happy New Year!! This dealership has earned our business for life!! No joke. Anthony & Terry Orlando More

Mike Davidson is the BEST Ford dealership in North East Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. I was able to get the car I wanted at the price I wanted. More

Greeted by Chris, no pressure was applied wife stated Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus might be a ggod fit. She drove it , loved it , and bought it! An overall plesent no pressure experience. I feel Chris really listened to her and guided her accordingly. THanks! More

My entire experience was smooth and pleasureable from start to finish. Even though Allen had not been in sales for a couple of years, he was still very knowledgeable about the features and benefits of t start to finish. Even though Allen had not been in sales for a couple of years, he was still very knowledgeable about the features and benefits of the vehicle I was interested in. The entire staff really knows what they are doing and how to treat their customers. I would recommend this dealership to anyone interested in purchasing an automobile. Thank you for the great buying experience. More

My wife Linda and I just love Tracey she is the greatest My wife Linda and I just love Tracey she is the greatest and Jay. They both show us they wanted our business and that they wanted us to feel lik My wife Linda and I just love Tracey she is the greatest and Jay. They both show us they wanted our business and that they wanted us to feel like family. I would advertise for you all any time. We love our truck and we talk about you all to everyone. It is sad to work for GM all these years and then have to go to Ford to get the greatest deal. Tracey we need to come by some time and get you to show us a few things that we have forgotten already. Old age I guess Ha-Ha!. Again we want to thank everyone there at Ford Davidson. We look forward to meeting your service dept. More

went in to buy a used audi wagon advertised on the net. when asked about noises the car was making and oil smell was told it had just been cleaned and that must be what i was smelling burning off the engin when asked about noises the car was making and oil smell was told it had just been cleaned and that must be what i was smelling burning off the engine. i traded in a 2008 acadia fully loaded !!!! wanted a cheaper car as to afford my college payments. was sold a LEMON! i have spent over 5000 in repairs on this car since purchase whicjh was less than 6 months ago. car was in the shop with in the first week! when i brought it back to mike davidson they were rude, said there was nothing wrong with the car...eventhough i have photos of the leaking turbos. they took it to audi for an "inspection" (who knows what they told them) audis report NEVER said my turbos were not leaking. it only says car is running as expected for milage. i would gladly have given the car back within 24 hours, mike davidson was happy to have found a sucker, and refused to take it back. i recieved my 6 month "are you happy with your car call" and when i said i wasnt and listed all my repairs and complaints, i was met with hostility from mitch delany and told and i quote.."i should have never called to see if you liked your car" terrible customer service!!!! stay away!!! More

Classic car dealership experience; 1. "can't locate what you want so how about this instead?" (sales people kept trying to talk us into something we did not want in an attempt to sell us something on t what you want so how about this instead?" (sales people kept trying to talk us into something we did not want in an attempt to sell us something on the lot) 2. Let's change the price several times (after agreeing on a price and car, they said they could get, then blamed it on other car dealership that they couldn't get vehicle, told us the closest one we wanted (2113 Ecsape) was in Detroit - we found one in Bartow which is 3 hours from here 3. Sales manager actually called Bartow dealership and LIED saying they needed car for a family member AFTER we told them we were going to drive to Bartow and purchase car at that location. 4. Waste of time!! Hours (at least 5) and three trips up there and dealing with FOUR different salesmen. Three words that come to mind: exhausting, annoying, unethical!! Drive to Bartow. Our experience there was excellent and the price we were quoted actually went down $100 when we got there!! Ask for Kristen Carter or Steve!! It's worth the drive and will save you the frustration and time of dealing with sale people who treat you like an idiot!! More

About a month ago I bought a new Focus from Mike Davidson Ford, and I dealt with Joe as my salesman. I couldn't have asked for a better experience. Joe is a brilliant young man (the dude has a physics degree Ford, and I dealt with Joe as my salesman. I couldn't have asked for a better experience. Joe is a brilliant young man (the dude has a physics degree!!), and he listened to what I wanted. I got a GREAT deal on the new car, and dealing with their finance department was very straightforward. I will always recommend Mike Davidson Ford as the place to buy cars, and I will certainly recommend that you buy from Joe. Thanks so much! More

I have owned the same car for 6 years and was looking for a new one. Unfortunately the car that I was sold on was few and far between at dealerships. Being close enough, seeing one in Jacksonville was a grea a new one. Unfortunately the car that I was sold on was few and far between at dealerships. Being close enough, seeing one in Jacksonville was a great option, or so I thought. I went to Mike Davidson to test drive the car. They knew I was driving from about 30 minutes away to check it out and upon my arrival the car seemed to have been pulled around but one of the tires was completely flat. After pointing this out to the sales person, they told me I would have to wait to have the mechanic fill it up. Understandable. From here the whole process of buying my first car from a dealership was a disaster. I felt pressured the entire time. I was so sold on the car but unfortunately walked away from the dealer. They quoted me numbers to get me to come back up and talk about a deal and then retracted their statements. I was continually pressured by countless people calling me at least once a day even after they knew that I was not happy with the offer they had on the table. I honestly felt as a young woman that they were trying to take advantage of me. They wanted to make a deal so bad that they wouldt stop for five minutes to listen to my concerns. I actually had a salesperson tell me that this was the deal and hopefully we could part as friends... honestly? It was laughable. Luckily enough I went down to RC Hill Mistubishi for the same vehicle and had an amazing car buying experience. I will not return to Mike Davidson Ford. More

My husband and I went it to look at a used vehicle he had found online. We were sold on the vehicle until pulling back into the lot on the test drive. The vehicle started making a noise. The salesman told found online. We were sold on the vehicle until pulling back into the lot on the test drive. The vehicle started making a noise. The salesman told us it was probably because he had just sent it through the car wash and it was wet. So, if the car is wet it will make noises?!?! When asked if a mechanic could take a look at it, we were told that the used car manager said that it probably just needed some lube. The used car manager had not even looked at the vehicle. When we sat down to talk about the numbers in hopes that a mechanic would take a look the following day because it was getting late, they wanted to sign something stating we would take the vehicle home NOW if the deal was agreeable. Then they would not tell us what our trades were worth until we did a credit check. We had planned on paying cash. The salesman was friendly, but insulted my intelligence and took us as fools. Oh, and I forgot to mention that we were pulled over by a cop because a dealer tag was never put on the car. We left and ultimately purchased a new Ford at Mike Shad of Orange Park where the people and customer service were absolutely amazing!! More