Coggin Ford of Jacksonville

Do yourself a favor and take your vehicle somewhere else. It will save you time, money, and your sanity if you avoid having it worked on at Mike Davidson Ford. I took my Ford F150 here after my check engin It will save you time, money, and your sanity if you avoid having it worked on at Mike Davidson Ford. I took my Ford F150 here after my check engine light came on and there was an unidentified shake coming from the hood when I started the vehicle up. After a few hours of waiting, they told me they needed to replace the plugs and a coil and that would fix the problem. I asked them how much it was going to cost and they said $950 dollars. I thought that was pretty steep but I needed the vehicle to travel for work in 3 days so I told them to go ahead with the labor. I picked it up the next day and when I got it home (no more than 30 mins after I picked it up) the check engine light came back on and the vehicle was shaking again. It was a Saturday evening and their service department was already closed so I took it back in that next Monday to get it fixed again. I talked to the service representative and told him I was pretty upset that I just dropped $950 dollars on my vehicle and nothing had changed and he told me they would take another look at it. A few hours later he called me and said they were going to have to pull the engine apart and fix the number 4 cylinder ($2800 conservative estimate) . I asked him why I just put $950 dollars into it if that wasn't going to fix the initial problem and he said "We were HOPING this would fix the problem". I asked what the check engine light code they initially read was saying and he said it indicated an Engine Malfunction associated with the #4 cylinder. I asked him if it was the same indication that I originally brought the vehicle in with and he said yes. I was HOPING not to drop $950 dollars on my truck that didn't do anything but you can see where that got me. I immediately took my vehicle and left not willing to give Mike Davidson Ford another dime of my money. When I got back into town this week I took my vehicle to a local mechanic near my house and showed them the work Mike Davidson Ford had done and asked for a second opinion. The local mechanic told me that none of the initial labor was required or necessary and that I was way over charged for what had been completed. He did tell me that I needed to have the #4 cylinder replaced and that the dealership should have diagnosed that on the first visit. This was the icing on the cake. Do yourself a favor, the next time you need a maintenance done on your vehicle go anywhere but Mike Davidson Ford. If your like me, you work too hard for your money to just throw it away on HOPING they are telling you the truth or know what they are doing. More

My family has purchased 4 cars from Mike Davidson Ford in the past 4 years. They always offer us the best deals, interest rate and treat us like family. I have been to several other dealers and nothing com the past 4 years. They always offer us the best deals, interest rate and treat us like family. I have been to several other dealers and nothing compares! We love Jay and Pat! More

David took care of us on a rainy weekday night all the way through closing time. We were pleased with the trade-in value and price of the 2013 Ford Focus. way through closing time. We were pleased with the trade-in value and price of the 2013 Ford Focus. More

They treated me and my family like royalty... It was the best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and he was not only funny and excited for me, but he was very professional as well... Thanks Mitch and Pat!!!! More

Looked at two different vehicles with the same salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We wer salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We were told easier to get the hitch done with an aftermarket company and he only wanted to make the sale on his in stock vehicle instead of listening to our needs and locating a the vehicle with the options we wanted. Ended up at a dealership across town and got the vehicle we wanted. More

I just want to say that our experience with Mike Davidson Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they desc Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they described online, and more. They cleaned it up so thoroughly that it looked brand new, although it was used. I was given a tour of the car and told everything about it, which amazed me because it wasn't a Ford! Travis did a wonderful job of introducing to our new car. Dave was very nice when negotiating with me on the vehicle. I was also most impressed by Marc, the Finance person. He could not have been nicer and he finished up our paperwork post haste, all while being very professional yet extremely personable. It appears that Mr. Davidson has done a wonderful job of attracting very good people to work at his dealership and it appears to be paying off very well. I wish you all the best when your new facility is done! Thank you so much., More

My wife and I sat down at the kitchen table and reviewed a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on a lot of cars and as well the ratings of a lot of dealers. When we went out to view cars our goal was to purchase a Mustang or a Taurus and based on the reviews from many different web sites it was apparent to us that Mike Davidson was rated the highest in the Jacksonville area. Upon driving into the lot, we were met by the sales person, Kevin White who was very knowledgeable and completely open with us. Once we test drove the car, we were offered aggresive pricing. The negotiations were fair and we received a nice price for our trade-in. We ended up with a very beautiful Mustang. The process was orderly and relatively quick and with each step of the process we were impressed with the level of detail and information that was shared. At the end, I asked to meet the Gen Sales Mgr and Mitch Denley came forward to make our aquaintance. He was just a gem. He made us feel comfortable with all we did and reassured his personal support if we somehow might need it down the road. My wife had really wanted a Tuarus but agreed to the Mustang. So I asked Mitch very openly what he could do regarding the Taurus we looked at and was stunned at this generous offer. How do you say "it was an offer I couldnt refuse." Now we are both happy with our cars. Lastly the experience with the Finance Dept - Rick & Alan was just as good...they are gentlemen and very fair and unbiased. They gave us information that made a better outcome for our warranty and service going forward. Nice guys but more importantly great businessmen. On New Years day our sales rep Kevin White took time out of his day to check on us and see if the cars were performing and oh by the way wish us a Happy New Year!! This dealership has earned our business for life!! No joke. Anthony & Terry Orlando More

Mike Davidson is the BEST Ford dealership in North East Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. Florida!!! I had a wonderful experience with David. I asked to see the 2013 Ford Fusions and that's exactly what I got. No gimmicks or pushy offers. I was able to get the car I wanted at the price I wanted. More

Greeted by Chris, no pressure was applied wife stated Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus Greeted by Chris, no pressure was applied wife stated what see was looking for in a new car and we drove a couple then Chris suggested the Taurus might be a ggod fit. She drove it , loved it , and bought it! An overall plesent no pressure experience. I feel Chris really listened to her and guided her accordingly. THanks! More