
Coggin Ford of Jacksonville
Jacksonville, FL
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After 19 different dealers in 25 years I found a dealer that treats you like family, and negotiates fairly. I known them for almost 6 years and I just bought my second car from them. The service dept. an that treats you like family, and negotiates fairly. I known them for almost 6 years and I just bought my second car from them. The service dept. and body shop staff are outstanding. I found low levels of attrition in their service, body and sales dept. compared to many other dealers. I build relationships with dealers and shop for dealers when I need a car not for the specific car. More
My relationship with Mike Davidson Ford started when I was given a 1999 Ford Explorer as a gift from my Aunt in late 1999. I needed a service home so Mike Davidson Ford was it. Ken Thompson was my outstan was given a 1999 Ford Explorer as a gift from my Aunt in late 1999. I needed a service home so Mike Davidson Ford was it. Ken Thompson was my outstanding service rep. and still is and will continue to be. In 2006 I purchased a 2006 Ford Escape Hybrid from Mike Davidson Ford. Ernesto was the outstanding salesman for that sale. Now, i've purchased a 2013 Ford Escape and my girlfriend purchased a Ford Certified preowned 2012 Ford Fusion. Which salesman Dan Geraci made happen. My youngest daughter lives in Orlando and has a 2005 Ford Mustang that she travels up to Mike Davidson Ford for service. Seems like my family and Mike Davidson Ford have been a family affair for awhile now and it will continue. More
Do yourself a favor and take your vehicle somewhere else. It will save you time, money, and your sanity if you avoid having it worked on at Mike Davidson Ford. I took my Ford F150 here after my check engin It will save you time, money, and your sanity if you avoid having it worked on at Mike Davidson Ford. I took my Ford F150 here after my check engine light came on and there was an unidentified shake coming from the hood when I started the vehicle up. After a few hours of waiting, they told me they needed to replace the plugs and a coil and that would fix the problem. I asked them how much it was going to cost and they said $950 dollars. I thought that was pretty steep but I needed the vehicle to travel for work in 3 days so I told them to go ahead with the labor. I picked it up the next day and when I got it home (no more than 30 mins after I picked it up) the check engine light came back on and the vehicle was shaking again. It was a Saturday evening and their service department was already closed so I took it back in that next Monday to get it fixed again. I talked to the service representative and told him I was pretty upset that I just dropped $950 dollars on my vehicle and nothing had changed and he told me they would take another look at it. A few hours later he called me and said they were going to have to pull the engine apart and fix the number 4 cylinder ($2800 conservative estimate) . I asked him why I just put $950 dollars into it if that wasn't going to fix the initial problem and he said "We were HOPING this would fix the problem". I asked what the check engine light code they initially read was saying and he said it indicated an Engine Malfunction associated with the #4 cylinder. I asked him if it was the same indication that I originally brought the vehicle in with and he said yes. I was HOPING not to drop $950 dollars on my truck that didn't do anything but you can see where that got me. I immediately took my vehicle and left not willing to give Mike Davidson Ford another dime of my money. When I got back into town this week I took my vehicle to a local mechanic near my house and showed them the work Mike Davidson Ford had done and asked for a second opinion. The local mechanic told me that none of the initial labor was required or necessary and that I was way over charged for what had been completed. He did tell me that I needed to have the #4 cylinder replaced and that the dealership should have diagnosed that on the first visit. This was the icing on the cake. Do yourself a favor, the next time you need a maintenance done on your vehicle go anywhere but Mike Davidson Ford. If your like me, you work too hard for your money to just throw it away on HOPING they are telling you the truth or know what they are doing. More
My family has purchased 4 cars from Mike Davidson Ford in the past 4 years. They always offer us the best deals, interest rate and treat us like family. I have been to several other dealers and nothing com the past 4 years. They always offer us the best deals, interest rate and treat us like family. I have been to several other dealers and nothing compares! We love Jay and Pat! More
David took care of us on a rainy weekday night all the way through closing time. We were pleased with the trade-in value and price of the 2013 Ford Focus. way through closing time. We were pleased with the trade-in value and price of the 2013 Ford Focus. More
They treated me and my family like royalty... It was the best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and best car buying experience I have ever had... Mitch Denley and Pat London are the best... Pat showed me everything I needed to know about the car and he was not only funny and excited for me, but he was very professional as well... Thanks Mitch and Pat!!!! More
Looked at two different vehicles with the same salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We wer salesperson. Advised him of a few options (trailer hitch) and interior color (black) we required on the Edge which they did not have in stock. We were told easier to get the hitch done with an aftermarket company and he only wanted to make the sale on his in stock vehicle instead of listening to our needs and locating a the vehicle with the options we wanted. Ended up at a dealership across town and got the vehicle we wanted. More
Don't waste your time with this dealership. They pull the typical bait and switch. I was working with Tracey online, went to visit the car I was interested in but ended up perferring another model pull the typical bait and switch. I was working with Tracey online, went to visit the car I was interested in but ended up perferring another model (you would think this happens often). I left the dealership and requested she provided me a quote. She sent me a quote along with the details of the car. A few days later I emailed her, let her I wanted the car and set up an appointment to sign the paper. When I get there...opps...there was a misquote, she "accidentially" quoted me a vehicle with less options that I was looking at previously. I understand "accidents" happen, of course wasn't informed about this until I arrived there. I asked the dealership to honor the quote provided to me, at first they said yes, then no they would in essense "meet me halfway". What a scam! Thank goodness my second preferred vehicle was still available and it was with an honorable dealership! More
I just want to say that our experience with Mike Davidson Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they desc Ford was wonderful for my wife and me. Everyone was extremely nice. Everything was done on a very timely basis. The car was everything that they described online, and more. They cleaned it up so thoroughly that it looked brand new, although it was used. I was given a tour of the car and told everything about it, which amazed me because it wasn't a Ford! Travis did a wonderful job of introducing to our new car. Dave was very nice when negotiating with me on the vehicle. I was also most impressed by Marc, the Finance person. He could not have been nicer and he finished up our paperwork post haste, all while being very professional yet extremely personable. It appears that Mr. Davidson has done a wonderful job of attracting very good people to work at his dealership and it appears to be paying off very well. I wish you all the best when your new facility is done! Thank you so much., More