Coggin Ford of Jacksonville

Sean was so courteous and helpful throughout the entire experience. He worked diligently to get me the exact car I wanted in a timely manner. The entire time he offered refreshments and ensured my comfort experience. He worked diligently to get me the exact car I wanted in a timely manner. The entire time he offered refreshments and ensured my comfort without faltering even remotely. I have since recommended this young man to all of my friends looking for a great deal from a wonderful team. More

Excellent customer service!! Lee Brewer was very professional and explained me the whole process of buying a new car. Took his time to show me the car features and its SYNC system. They provided the professional and explained me the whole process of buying a new car. Took his time to show me the car features and its SYNC system. They provided the extra-mile in customer service and fulfill my needs and expectations. Very friendly staff! I definetly recommend to visit this dealer! More

Brent McDonald was the best salesman I have ever dealt with to purchase a new vehicle. I would recommend him to others because He was an effective listener not pushy . He sought to find what would meet ou with to purchase a new vehicle. I would recommend him to others because He was an effective listener not pushy . He sought to find what would meet our needs. He went out of his to insure we were satisfied in every way. Great salesman. More

I had great experience with Anthony. He walked me through the car buying experience at ease! I loved how very detailed he was and how he had time to show me how to use the car! I will tell my family and frie the car buying experience at ease! I loved how very detailed he was and how he had time to show me how to use the car! I will tell my family and friends to go see Anthony! Thank you! More

I love my new car and on the test Anthony was telling what the car can do! I told Anthony what I would like my payments to be and he straight up told me it all depended on me. I like how upfront he was a what the car can do! I told Anthony what I would like my payments to be and he straight up told me it all depended on me. I like how upfront he was and didn't jerk me around. He didn't try to sell me hopes and dreams! Thanks Anthony! More

Sales must be the key feature here because Mike Davidson's service group leaves quite a bit to be desired. I took my Ford Escape in for a regular service check up ... oil change, tire rotation, fl Davidson's service group leaves quite a bit to be desired. I took my Ford Escape in for a regular service check up ... oil change, tire rotation, fluid check, brake check, battery check, etc. After picking up my vehicle and driving away, I noticed that my "change oil" light was still on. I did not have time to turn around, so I thought I could just call to get the sequence to turn it off. No, it is too long of a sequence apparently, so I need to make arrangements to stop by a dealership to get the annoying message off my dashboard. HOWEVER, the most distressing and the main reason I will never use this dealership for service is that when the technician rotated my tires during my routine visit, he did not secure the lugnuts and apparently I've been driving around for some time without three of them!! Two from one tire and one on another. I can't even begin to tell you how angry I am that this service department could have caused serious injury or death to me or my family! Thank goodness I was unable to reach Mike Davidson's service department because they didn't pick up the phone on several day-time attempts. It forced me to go to another dealership, from which we have purchased another vehicle, to get service for my Escape. If not for the attentive eyes of a technician from this competitor's service department, I would have been an accident waiting to happen on Jacksonville's roadways! Oh and by the way, I was just disappointed again ... just now I finished a phone conversation with a service representative at Mike Davidson's and he didn't even seemed that concerned about my service experience. I was told that he would tell the manager to speak with the technician, however no follow up call by management to retain this customer. You might want to buy here, but skip the sub-par service department. More

Absolutely awesome experience with anthony.. will recommend to all my friends and family! Never had a car buying experince like it before. You need 30 employees like him! recommend to all my friends and family! Never had a car buying experince like it before. You need 30 employees like him! More

Anthony was as they say "da man." Great new ride at 47mpg great service and great people at Mike Davidson Ford. Can't wait to see the new building in a month! ride at 47mpg great service and great people at Mike Davidson Ford. Can't wait to see the new building in a month! More

Anthony Canton was extremely helpful, I am in the process of repairing my credit, he was kind, understanding, and gave me helpful tool to bring my credit score up, to be able to return and purchase, and I mo of repairing my credit, he was kind, understanding, and gave me helpful tool to bring my credit score up, to be able to return and purchase, and I most certainly will return, and purchase with Anthony. I will also recommend Mike Davidson, and Anthony Canton. More

Tobey is the best.....this was the best experience buying a new car we ever had! I will recommend Tobey to all my friends and family. a new car we ever had! I will recommend Tobey to all my friends and family. More