Coggin Ford of Jacksonville
Jacksonville, FL
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F-150 Platinum Recently went to Coggin Ford to test drive a F-150. Really liked the Platinum, but the only one available in the configuration we liked was a demo bei Recently went to Coggin Ford to test drive a F-150. Really liked the Platinum, but the only one available in the configuration we liked was a demo being used by the dealership's GM. Ernesto, our dealer, went out of his way to offer that car to us at an amazing deal and give us a great offer on our trade in too. The whole purchase process was great, everyone was attentive and helpful, and we felt that we had made a great choice. Highly recommend Coggin and Ernesto to anyone interested! More
Service experience We have alwas gone here for service since we got our car. It was great. Then coggin bought the dealership. First we had issues setting up our routi We have alwas gone here for service since we got our car. It was great. Then coggin bought the dealership. First we had issues setting up our routine maintenance. Went in for oil change and tire rotation. They didn't rotate the tires and had to take it back in to complete it. Another her lady sitting near me had been there over 2 hours for a scheduled oil change. Steering wheel was all readjusted, and mirror pointing straight down. NEVER GOING BACK, Wish it was Mike Davidson again. Service then was excellent More
Superior Sales Experience I have purchased several used and new vehicles, but have never experienced the level of customer care that I received at Coggin Ford on Atlantic Blvd. I have purchased several used and new vehicles, but have never experienced the level of customer care that I received at Coggin Ford on Atlantic Blvd. Their sales staff, in particular Avis Commack and David Betancourt exhibited the professionalism and care that made my new car purchase fun, hassle-free, and relaxing. I knew what I wanted prior to going to Coggin and Avis asked all of the right questions to get me into a vehicle that met my needs, with a price to fit my budget. Extremely courteous, engaged, and friendly is how I described the interaction. Avis gave me the undivided attention that I expected and exceeded all of my expectations. He followed up the following day to make sure that my new vehicle met my needs and to let me know that if there was anything the I needed I was to contact him directly. "I am not a car salesman, I'm a customer care consultant" was one of his earliest and most memorable statements to me. Genuinely cares about his responsibilities to his profession, Coggin Ford, and his customers. More
Quick, fair, and easy buying process. I went to dealership with the approximate amount I was willing to pay for a vehicle. The only change is that I received a 2016 Ford Fusion for the pr I went to dealership with the approximate amount I was willing to pay for a vehicle. The only change is that I received a 2016 Ford Fusion for the price I was willing to pay for a 2015 Fusion. This was the best car buying experience I have ever had. Starting with my salesman, Jermaine Bailey, from the general manager to the finance manager, everyone did a great job. From the time I walked in the door until I drove my new car off the lot was about two hours! More
Great experience! Chris Mason made my experience with buying a new vehicle perfect! I thoroughly enjoyed the whole process from beginning to end. He made me feel very c Chris Mason made my experience with buying a new vehicle perfect! I thoroughly enjoyed the whole process from beginning to end. He made me feel very comfortable and at ease. I highly recommend Chris to anyone looking for a salesman to help them through the process of buying a new or used vehicle! Thanks again Chris! Great job! More
Awesome guy and great to deal with! Chris is an incredible guy with a great sense of humor and he's a lot fun to deal with. He's very approachable and patient without pressuring you to Chris is an incredible guy with a great sense of humor and he's a lot fun to deal with. He's very approachable and patient without pressuring you to sign on the dotted line. After a bit of back and forth with the negotiating, we were able to find a mutually agreeable number without any of the stereotypical sales pressure that you often encounter at car dealerships. I will continue to (and already have) highly recommended Chris Mason to multiple people looking for a vehicle. The only downfall of the dealership that has NOTHING to do with Chris Mason was the god awful repetitive country music. More
Great guy and very helpful! I bought a an ecoboost Mustang from Chris and it was an easy transaction. He has all papers done and overall process is done in a little over an hour. I bought a an ecoboost Mustang from Chris and it was an easy transaction. He has all papers done and overall process is done in a little over an hour. Finance person and the GM of Sales are very helpful as well. Thanks guys! More
Outstanding, professional staff While I was concerned about the change in the ownership of the dealership -- I had bought several vehicles from Mike Davidson -- such concerns were qu While I was concerned about the change in the ownership of the dealership -- I had bought several vehicles from Mike Davidson -- such concerns were quickly elevated.. My salesman, Avis, was friendly, knowledgeable and listened to discover what my expectations were in my new truck purchase. He worked diligently to find the exact truck that I wanted; driving three hundred miles (round trip) to get a truck that I ultimately did not purchase, it was an extended cab and I needed a crew cab. All the staff were understanding of my families needs and went to extraordinary lengths to find the truck that I did buy. I would like to thank, Avis, Mike, and Jay, for all their hard work to facilitate the sale, and whole hardly recommend anyone looking to buy an new Ford to go to Coggin Ford on Atlantic. More
Helpful and Accommodating Christopher Mason made our buying experience very easy. There was no pressure and his friendly personality put us right at ease. I am very happy wi Christopher Mason made our buying experience very easy. There was no pressure and his friendly personality put us right at ease. I am very happy with my 2013 Chevrolet Equinox and the Coggin Ford Dealership. If you are planning to buy a car and you want someone who is helpful and honest, then ask for Christopher Mason. You will not be disappointed. Thanks again, Mason. More
Most enjoyable car buying experience ever. My husband and I bought a escape from Jeff and I have to say I enjoyed every moment of the buying process . We shopped everywhere and nobody came clos My husband and I bought a escape from Jeff and I have to say I enjoyed every moment of the buying process . We shopped everywhere and nobody came close to the service he gave us . He showed us everything on the car and didnt pressure us . This man knows his stuff. He just moved down from North Carolina . I wish Jacksonville had more salesmen like this man. We will be coming back to see him in the future . More