Coggin Ford of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 912 reviews
Recent purchase This dealership was recommended by a friend. I found my vehicle online. Jeff Parton was my sales person. Very helpful,no pressure , pleasant experienc This dealership was recommended by a friend. I found my vehicle online. Jeff Parton was my sales person. Very helpful,no pressure , pleasant experience and I will be back. More
Exceptional. Great salesman, Mason. Coggin Ford forever!!! I have been internet car shopping for an Avalon for so long and worried about financing. Saw a beauty at Coggin on Atlantic and fell in love. I met Ma I have been internet car shopping for an Avalon for so long and worried about financing. Saw a beauty at Coggin on Atlantic and fell in love. I met Mason on site and he put my fears at ease.He was so helpful and explained the bells and whistles to me. I live 2 miles from 4 car dealers that could not find what I wanted and offered little help. They tried to talk me into small cheaper cars, But Mason had the Avalon of my dreams and cleared me for the credit I needed. He even gave me a good trade in deal. Now I am happy as a clam with my silver Avalon., I have low miles,.,extended warranty and GAP insurance with a payment I can afford.Thanks Pat in financing for the 10% APR and great tunes playing in your office.This was a wonderful experience for me and I am putting the word out to everyone. See Mason for a good deal. Coggin is my car buying home.. More
Only place I will ever go to purchase a car! I have purchased several vehicles from this dealership in the past when it was Mike Davidson Ford. Since it changed to Coggin Ford I have not noticed I have purchased several vehicles from this dealership in the past when it was Mike Davidson Ford. Since it changed to Coggin Ford I have not noticed any change in customer service from sales to the service department. I brought my 2012 Ford truck in for service and decided to simply look at some vans while I was there. Chris Mason helped us and was very low keyed but extremely helpful and knowledgeable. We decided to purchase a 2016 Ford Flex and Chris was extremely helpful in us getting the best deal we could. He has followed up with me on several small issues that needed attention and I will definitely recommend him to anyone interested in a new car or truck. THANKS CHRIS!!!! More
By far the absolute best car buying experience ever. From the moment I spoke with Chris he was nothing but helpful. He found out what our needs were and made sure that we were completely satisfied in eve From the moment I spoke with Chris he was nothing but helpful. He found out what our needs were and made sure that we were completely satisfied in ever aspect of our car buying experience. Financing was a very easy process, easiest I've ever experienced. More
Best place to buy a car. Asl for Chris "Mason" at Coggin Ford. He is extremely knowledgeable and professional. Mason will not waste your time playing the dealership games that Asl for Chris "Mason" at Coggin Ford. He is extremely knowledgeable and professional. Mason will not waste your time playing the dealership games that are far too common at other places. He was honest, fair, and truly wants you to have a great experience. When I bought my new car from him, he informed me about a smallest scratch before I even found it and ensured that his team took care of it without any trouble. I would recommend him above all else in Jacksonville after I wasted time at other dealerships. More
AWESOME AWESOME AWESOME!!! THE CUSTOMER SERVICE WAS THE BEST I HAVE NEVER HAD SUCH AN AWESOME EXPERIENCE BUYING A NEW CAR I HAVE PURCHASED SEVERAL AND SEEMED TO BE A HASSLE, NOT THE CUSTOMER SERVICE WAS THE BEST I HAVE NEVER HAD SUCH AN AWESOME EXPERIENCE BUYING A NEW CAR I HAVE PURCHASED SEVERAL AND SEEMED TO BE A HASSLE, NOT THIS TIME THANKS TO CHRIS MASON WHO WENT ABOVE AND BEYOND AND DID A GREAT FOLLOW UP I JUST LOVE MY NEW CAR (MUSTANG) AND WOULD HIGHLY RECOMMEND THE NEW COGGIN FORD OF JACKSONVILLE. More
Simply awesome I had a phenomenal experience and a great car both josh Driscoll and randy were exceptional! I would so purchase another vehicle there. I am still ama I had a phenomenal experience and a great car both josh Driscoll and randy were exceptional! I would so purchase another vehicle there. I am still amazed by the service and friendliness I received. It felt like I knew all of staff for years it was friendly and pressure free. Loved it. More
The right salesman Transaction was flawless. I was on a time crunch to surprise my wife for her birthday, Came in, traded in her old car, and drove off the lot with a b Transaction was flawless. I was on a time crunch to surprise my wife for her birthday, Came in, traded in her old car, and drove off the lot with a beautiful new 2016 Explorer. Chris Mason made it happen. Cut my buying time in half from my last purchase. Thanks again Chris More
Great Staff! Great Selection! No hassles! I'd been in the "gently used" truck market for about 6 months. I had a less than desirable experience (several years ago (15+ years) when the dealers I'd been in the "gently used" truck market for about 6 months. I had a less than desirable experience (several years ago (15+ years) when the dealership was Mike Davidson). Anyhow, on a whim, I wanted to give Coggin Ford a shot as I had purchased TWO Hondas from Coggin Honda down the road in the past 5 years - so I was confident that even if I didn't buy something from the Ford dealership, I would at least have an awesome experience. I was not let down!! I was greeted by one of the most honest, polite, and down-to-earth "good ol' boys" I've ever met... especially in the car business! Jeff Parton was nothing but professional and friendly. He didn't waste my time - he asked a few basic questions as to what I wanted, what was in and out of scope, and whether or not I was going to trade something in. We got right down to business. The experience from lot arrival to driving away with my new [to me] F150 SuperCrew Lariat FX4 only took like 4 hours, if that! And that INCLUDED me going to my house several miles away to get my trade-in vehicle and going through the on-premises finance process. Jeff made sure that my wife and I were comfortable, attended to, and happy the WHOLE time we were in the pipeline because as most of society knows, buying such a big ticket item is NORMALLY stressful. The test drive and explanation of all of the truck's amenities was STELLAR! I was upgrading from a modestly loaded economy sedan to the "Rolls Royce" of trucks [in my opinion]. Jeff Parton had expert level knowledge of every feature, widget, and detail. It has never been so easy to buy a vehicle. But, it was the following handful of days after the sale that impressed me and prompted me to write this review. Jeff called/texted a few times to make sure that I was good to go. We set up an appointment to go over things that weren't abundantly clear in the manual or that I couldn't figure out on my own. That appointment was on Wednesday (1/13/16 -- 4 days after purchase). We ran through various features, and again, Jeff demonstrated his expertise. I left the dealership happier and more educated than I had been when I got there. I have a follow-up appointment on 1/14/16 to get the door code reset and Jeff has already been in touch in efforts to streamline the process. Bottom line... if you need a vehicle, used or new, give Coggin Ford a shot... give Jeff a shot - ask for him by name. More
Best Service Ever !!! I completed an online application and within minutes received a call from Sible letting me know that it looked good for being able to purchase the 201 I completed an online application and within minutes received a call from Sible letting me know that it looked good for being able to purchase the 2010 Expedition they had. Jeff was very profressional and friendy he was also ready for our appointment. Jeff was absolutely wonderful we were told by four different dealerships that our credit was not good enough to purchase a vehicle. Jeff got us into the vehicle that we not only wanted but needed for our family. And who knew you didn't have to buy a brand new car, have so so credit and the Manager Mack would still come out and introduce himself and congratulate you like you bought a 100,000 car. The wonderfulness kept right on going into finance with David who worked his magic and got us not only the terms and payments that worked for us, he also got us a 2 year power train warranty. More