Coggin Ford of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 912 reviews
Unfinished Screw needing screwed ,grease on car ,screw plugs missing. Was fishing for past 6 months did not think I needed to detail before I came!! Screw needing screwed ,grease on car ,screw plugs missing. Was fishing for past 6 months did not think I needed to detail before I came!! More
2nd experience and superb service After purchasing a 2014 Ford Explorer 6 months ago, my husband needed a new vehicle as well but wouldn't buy one. With Mason's help I purchased a 2014 After purchasing a 2014 Ford Explorer 6 months ago, my husband needed a new vehicle as well but wouldn't buy one. With Mason's help I purchased a 2014 mustang as a Christmas surprise at a great price and a low interest rate. My husband couldn't be happier with his gift and I couldn't be happier with the customer service! More
Car buying experience My experience with Coggins Ford was top notch. Chris Mason was very patient with me as I looked at several cars and was extremely knowledgeable on al My experience with Coggins Ford was top notch. Chris Mason was very patient with me as I looked at several cars and was extremely knowledgeable on all of the used cars on the lot. He was genuinely personable and I enjoyed the entire process of buying my new KIA Optima. I will definitely recommend Coggins Ford and Chris Mason. More
Awesome Dealership Chris Mason is the bomb of sales! Chris was very helpful never pushy and very knowledgeable of the vehicles. My wife and I never felt pressured or unc Chris Mason is the bomb of sales! Chris was very helpful never pushy and very knowledgeable of the vehicles. My wife and I never felt pressured or uncomfortable throughout the deal. Chris answered all our questions was accommodating to our needs and was a pleasure to work with. I highly recommend Chris and the Coggin Ford Dealership for your next vehicle. More
Easy buying experience We were provided very professional service. Chris Mason listened to what we wanted and the price range we were looking in. He was able to satisfy bo We were provided very professional service. Chris Mason listened to what we wanted and the price range we were looking in. He was able to satisfy both. The whole process was easy and we are extremely pleased with out purchase. More
One hardworking young man Chris was not actually my sales representative of record; he was asked to step in and help out when my wife and I showed up at the dealership and my a Chris was not actually my sales representative of record; he was asked to step in and help out when my wife and I showed up at the dealership and my assigned rep was tied up. Chris could have stepped back, and not worked as hard as he might, since we weren't 'his' client. Quite the opposite; Mason treated us like we were his best clients. He spent a great deal of time with us, showed us what he had on the lot, answered questions, and when the vehicle I wanted wasn't on the Coggin lot, he worked his xxx off to find one that fit my needs and expectations. He got a lot of conflicting information from me as we searched for a vehicle, but he is apparently an excellent listener, and somehow managed to sift through everything to know what I really wanted. We very much enjoyed the experience we had a Coggin, and that's due in large part from the efforts of Chris Mason. Our assigned sales associate was great to work with too. Between the two of them, we got the vehicle we wanted at a reasonable price, and couldn't be more pleased. Based on this experience, I will most certainly come back to Coggin Ford when it's time to replace my wife's car. More
Remarkable service! It's hard to put into words how much I appreciate Chris Mason and staff. My situation was not favorable and already knew before going in, I was going It's hard to put into words how much I appreciate Chris Mason and staff. My situation was not favorable and already knew before going in, I was going to give them 5 stars. They treated me with total respect, kindness and honesty. It just got better from the second I walked into the dealership. I loved the fact that they were totally honest that it didn't look good but let's see. After all their hard work and going to bat for me, I drove off the lot with an amazing deal and an awesome car. They also will take the time to explain the whole process and answer all questions you have. I had a great time talking and joking with all the staff. If you like humor and honesty this is the place to be. Thanks to the Coggin Ford Family for remarkable service!! More
An Excellent Experience From the moment I walked through the door Ernesto made me feel comfortable. He helped me to figure out my budget, took what I wanted, and lead me to m From the moment I walked through the door Ernesto made me feel comfortable. He helped me to figure out my budget, took what I wanted, and lead me to my dream car. I fell in love the instant I sat behind the adjustable wheel. He also took the time to hook up my phone and introduce me to all of the upgrades my new car came with. Ernesto Cordero paved the way, but Ray in financing sealed the deal. I didn't feel hustled, hassled, or rushed. He was patient, took the time to explain things, and had me laughing more than once. As a first time buyer I can only hope all of my experiences will be as pleasant. They've really raised the bar for me. More
Ready to Fiesta Chris Mason met all my needs when it came to buying my car. He made me feel comfortable and at ease. My goodness do I love the smell of that brand new Chris Mason met all my needs when it came to buying my car. He made me feel comfortable and at ease. My goodness do I love the smell of that brand new vehicle. Thanks Chris and everyone at Coggin Ford for making this possible, because of you this girl is ready to Fiesta. More
Fantastic It took some time and some negotiating but we found and compromised on a great deal. I am very satisfied and happy with the results. It took some time and some negotiating but we found and compromised on a great deal. I am very satisfied and happy with the results. More