Coggin Deland Ford - Lincoln
Orange City, FL
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Made a appointment to get two windows tinted at the dealership through a Vendor Ken Nestor with Deland Auto Cleaning. My appointment was made through a call to Ken himself and he said to come in at 10 dealership through a Vendor Ken Nestor with Deland Auto Cleaning. My appointment was made through a call to Ken himself and he said to come in at 10 am on Saturday. I show up 15 minutes early to check in with the service department a few minutes later i hear Ken screaming in the back about he had no appointments. He comes out claiming there was no appointment. He said he could squeeze me in but I would have to wait for 3 hours or make another appointment. I chose to go some place else and got tint on the two windows in 30 minutes from the time I walked in their door until I left. Since Ken and his window tint company works out of Coggin Deland Ford, he has caused Coggin Deland Ford to get a negative review. Ken Nestor and his terrible service he provides at Deland Auto Cleaning and window tint has lost a customer and stained Coggin Ford of Deland in my mind! More
The staff at the dealership was very helpful, friendly, & courteous. We were greeted as soon as we got out of our vehicle. I had already talked with Tony Perez & he knew we were on our way from Jacksonvill & courteous. We were greeted as soon as we got out of our vehicle. I had already talked with Tony Perez & he knew we were on our way from Jacksonville to look at the vehicle we purchase. Tony was very helpful, courteous and very knowledgeable he helped us to trade in our Chevy Silverado for a smaller more fuel efficient Nissan frontier. Would definitely deal with this dealership again.this is just More
This is the second time in the past year I purchased from Duane Lee..He is very friendly honest and not pushy at all. Would recommend Deland Ford and Duane to anyone Duane Lee..He is very friendly honest and not pushy at all. Would recommend Deland Ford and Duane to anyone More
Paul C. was very knowledgeable and pleasant. There was no high pressure sale. He is very accessible if I need a question answered. I would definitely recommend this dealership. no high pressure sale. He is very accessible if I need a question answered. I would definitely recommend this dealership. More
the sales people at coggen treat people with respect Karl King listen to what i had in mind and knew just what i was looking for and was helpful in explaining things i did not understand about the c Karl King listen to what i had in mind and knew just what i was looking for and was helpful in explaining things i did not understand about the car i was interseted in im very glad i bought my car from coggen need a car again ill be back thank you J Donivan More
Our sales person, Tony, kept in touch by e mail and telephone in a friendly, but never pushy way before we saw the car we were interested in. Once we went to the dealership, the car was as advertised telephone in a friendly, but never pushy way before we saw the car we were interested in. Once we went to the dealership, the car was as advertised and a real beauty. Tony was helpful and very nicely mannered. We would have no problem calling him for help with the car or returning in a few years to buy another car. He knew his cars very well, and came across as a friendly and interested person. More
Paul Parisi was a pleasure to work with. He went above and beyond to help us get the car we wanted. We love it!!!!! He was very professional and efficient and we will definitely be back to do business . and beyond to help us get the car we wanted. We love it!!!!! He was very professional and efficient and we will definitely be back to do business . We are truly customers for life. We purchased a 2003 Mercury Sable LS Premium Maroon. Love the color , love the ride, love the features and love the price. It was a one owner with only 64000 miles on it. We did a little personal touches to it to make it our way but nothing major. Gas mileage is not bad at all for a luxury ride. I would definitely recommend this dealership to my friends and family. Thank You, St. Augustine, Fl. More
Duane Lee was an excellent salesman. He was willing to listen to what vehicle and options that we wanted. He was able to find the vehicle and had it for us in less than a day. When he delivered the vehi listen to what vehicle and options that we wanted. He was able to find the vehicle and had it for us in less than a day. When he delivered the vehicle, he spent hours with us going over the vehicle and the My Touch system. He gave us his cell phone number to call him at any time if we had more questions. Mark Allen is the finance manager at the dealership and was able to secure an additional $1500 rebate from Ford/Lincoln for us, as well as a loan at a great rate. Larry, the manager, was available and part of the whole process from start to finish, answering any questions that we had. They made an appointment for our first servicing before we left. Over all, it was a great sales experience. More
Drove 150* miles to this dealer based on a firm price given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find it on the declarations sheet. Terrible customer service!!! More
This is the second SUV we have purchased from Karl. We always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to find always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to finding the perfect vehicle because we have special needs in a vehicle. My husband is disabled and needed a hand hold on the drivers side. Ford is not offering them on this years(2012) model He went out of his way to see if one could be installed. We were lucky that the service department was able to install one for us. We also needed our hitch moved to our new vehicle to carry his electric wheel chair. Karl coordinated with a company that installs hitches so we just have to bring our current SUV down and they will attach it to the new car. Great customer service! More