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Coggin Chevrolet at the Avenues
Jacksonville, FL
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 268 reviews
June 13, 2013
Mike as well as the other staff have always taken care of Mike as well as the other staff have always taken care of all my needs on my tahoe. They are well trained in their knowledgre of their product. I wo Mike as well as the other staff have always taken care of all my needs on my tahoe. They are well trained in their knowledgre of their product. I would recommend this dealerships service department as well as there sales to others. The new facelift looks great! The customer lounge is also very comfortable. More
by chvychick
Employees Worked With
mike
May 30, 2013
Traded a vehicle and was told everything was great with paperwork and financing. One week later no approval. Finance and saleman has become less than polite. The salesman that did the deal has been very ho paperwork and financing. One week later no approval. Finance and saleman has become less than polite. The salesman that did the deal has been very hostile towards us and out right rude. Had afraud alert on credit had it removed, took some time. Did and gave dealer everything they asked for still no results. Nothing but excuses......Treated like crap, they claim not to know where my trade is....As of today no REAL approval. GO with your own financing if not you will be jacked. Worse experience ever!!!!! More
by Gatorgurl25
Employees Worked With
Robert T
May 21, 2013
I purchased a impala a week ago with any money down, drove off the lot with the car after signing papers, finding out my interest rate and monthly payments thinking that this was the best dealership eve drove off the lot with the car after signing papers, finding out my interest rate and monthly payments thinking that this was the best dealership ever. All of a sudden a week later I gets a phone call asking for a down payment. I could have swore we worked that out while I sat down with the financial person. Coggins is horrible and a rip off I don't advise no one to go there. More
by coreyharris509511
Employees Worked With
Eric
May 12, 2013
If you are considering buying a new chevrolet I recommend that you ask for Hampton Murray at Coggin Chevrolet at the Avenues. He is a great guy and I have bought 3 new trucks from him and the price and frein that you ask for Hampton Murray at Coggin Chevrolet at the Avenues. He is a great guy and I have bought 3 new trucks from him and the price and freindly service was better than all dealers I visited. I am a repeated buyer and the deals and freindliness just keep getting better.In 2010 I was searching for a deal on anew truck and I had talked to all the dealers in my area and had just about given up and I summited a request for quotes on the Internet and Hmpton called and told me that I would not be disappointed if I came to the Avenues and he was right. More
by mclusk
Employees Worked With
Hampton Murray
April 01, 2013
We went to Coggin Chevloret, to look at new Veichles! They let us drive off the lot with a New veichle saying that we got approved, only for a month after having the new car, our old loan never got paid They let us drive off the lot with a New veichle saying that we got approved, only for a month after having the new car, our old loan never got paid off! We kept calling asking why? They kept saying, just give it a few more days! The bank they had us financed thru (shown on paper work) really did not approve us! We were asked if we could put money down, an at first I said yes, then to only find out it was gonna a 15 dollar difference! I changed my mind! Well the Guy never chaged it on the paper work, so after going back an resigning for financing thru a different bank! We were good to go! Then received a call a few days later asking about the money we put down! The experience with these people were horrible, an stressful!!!! I advise you stay far away from Coggin dealership in Jacksonville, Fl so you will not have to deal with the ** that we did!!! More
by blake1232002
Employees Worked With
Justin
March 02, 2013
This dealership and these two salesmen went over and beyond to make this the best experience I have ever had buying a car. They took the time to find exactly what I wanted and the Equinox has exceeded beyond to make this the best experience I have ever had buying a car. They took the time to find exactly what I wanted and the Equinox has exceeded my expectations. They worked with me to make my payment fit my budget and even helped me with my 3 year old. I appreciate everything, thank you Miguel and Tony!!!! You have a customer for life!! More
by Casie526
Employees Worked With
Tony and Miguel
January 10, 2013
Luis was an awesome salesman with great people skills. He was fast and efficient at retrieving what I wanted, aswell as answering any and all questions I had. He should be promoted. I have already referred a was fast and efficient at retrieving what I wanted, aswell as answering any and all questions I had. He should be promoted. I have already referred a friend if mine to him! More
by Lopez1
Employees Worked With
Luis
November 15, 2012
My husband and i went to coggin to purchase a truck for my husband. The salesman we delt with then proceeded to tell my husban that we could use my beautiful 08 hhr for a trade in plus the cash we had and my husband. The salesman we delt with then proceeded to tell my husban that we could use my beautiful 08 hhr for a trade in plus the cash we had and get two vehicles one financed and one payed off...so we were curious to see wat he could do...he showed me a 03 trailblazer ext luxury model i mean this truck is beautiful so i said ok y not more room for my kids then he showed my husband a 04 chevy colorado z71 pu truck and of course my husband was excited....the truck was a recent trade in and had a few minor problems they agreed to fix in the shop so we did all the paperwork. The truck has been in the shop for 3 days and now they say they cannot sell us the colorado bcuz they cant get it to pass the safety inspection....my question was y was it on the lot if it hadnt passed the saftey inspection? I do not recommend them to anyone! More
by Angieroks2008
Employees Worked With
Jd,dwayne,danny
September 04, 2012
This dealership has the worst cusomer service. They do not communicate well with the customer. They told myself and my husband that they would call us back and they never did. We got re-approved for a not communicate well with the customer. They told myself and my husband that they would call us back and they never did. We got re-approved for a loan and Nick Rosa gave us false information to get myself and my husband to come back into the dealership to get "sign more paper work" they ended up telling us that we had to pay money down after getting an approval from the bank. We ended up returning the truck and going next door to Ford at Avenues, which treat us 100% better than Coggin. We will NEVER purchase another truck from them and we are going to be talking to the GM of the store. As well as the VP or president of the company More
by shizam23
Employees Worked With
Nick Rosa, Danny in finance, and Dwayne
June 27, 2012
No pressure, very professional. Great experience! I appreciate that the sales staff treated me like a VIP. I have used the service dept for years and always had a great experience. appreciate that the sales staff treated me like a VIP. I have used the service dept for years and always had a great experience. More
by cww0106
Employees Worked With
Jeff
