Coggin Chevrolet at the Avenues

I was at coggin chevy this past spring (2011) to get a vehicle I saw online. They gave me the amount I wanted for my trade in and I got a great deal for their vehicle and a full warranty too. They said I vehicle I saw online. They gave me the amount I wanted for my trade in and I got a great deal for their vehicle and a full warranty too. They said I wont need a cosigner or any money down since my credit was very good and I made enough to get the car I wanted. A few days go by and the sales or finance managers calls me to tell me I have to either put some money down or get a co signer to keep the car I got from them or the deal would be nullified. I dont know how things change but it seems they did not like the deal they made for the car I gave them and wanted to have any excuse to get their car back and get rid of me . Needless to say the next week I didn't make it back to the dealership to re do the new xx paperwork because I had an emergency to deal with, so they decide to cancel the deal without even telling me and on top of that, they let my previous car get repossessed by the bank since they never paid off the loan. They kept their mouth shut and when I finally called back the week after, they tell me they want their car back and that the deal was canceled. In less than two weeks, they give me a car , take it back, and put a xxxx repo on my credit history. So in the end their car was returned, and I had to fight my bank to get my old car back thanks to them never paying off the loan or telling me. They had no patience or understanding, and tried to cancel the deal as soon as possible, since they didn't like the outcome of the trade apparently. Even after I called back and tried to tell them I can get a co-signer, they still refused and told me it was too late to do another deal, even though I had the car only 2 weeks. The sales guy was not that bad, he was pretty friendly but the managers and finance people there were absolutely terrible, liars thieves and total crooks. Not to mention I lost over 450$ in exhaust work I put on the car, which they never gave me back because they sold the car to some other guy and of course wouldn't tell me. Stay away from them at all costs people! More

The salesman was very helpful in attempting to get just what i asked for. He tried and tried to get the range of payment i was asking and the trailor hitch i requested,all and all he was friendly and court what i asked for. He tried and tried to get the range of payment i was asking and the trailor hitch i requested,all and all he was friendly and courtious! I appreciate his help very much. More

Pros: 1. They had the car I wanted. 2. Was offered a Pros: 1. They had the car I wanted. 2. Was offered a free soda. Cons: 1. After the initial contact over the phone, they increased the advertis Pros: 1. They had the car I wanted. 2. Was offered a free soda. Cons: 1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and was told that they will honor the “whatever price I saw initially”. Keep reading... 2. After being reassured over the phone that the car is in excellent shape, next day I drove 300 miles to the dealer and found out that the car won't even start! And they knew in advance that I need to drive for 5 hours to get to them! 3. Completely incompetent technical personnel, after hours of “research” nobody could tell why it wouldn't start. 4. Was offered to get the financing done and expect the car delivered next week... until I asked for the final price... they insisted on adding the dealer fee of $599, which was not specified in the ad, neither over the phone (the ad just said "tax, title and tag are not included in the price", nothing about the dealer fees). After showing them the ad, they just replied that they don't care what their own ad says. Badly funny and completely ignorant staff at this dealership. Feel truly sorry for people doing business with them. Do yourself a favor and just stay away. More

I have been promised several things from this establishment and not seen any of the promises. I was told when I purchased my car, that I would get new tires for my vehicle. The tires were (and st establishment and not seen any of the promises. I was told when I purchased my car, that I would get new tires for my vehicle. The tires were (and still are) bald and scary to drive on. I was let loose from the car lot and they promised to call me when the tires arrived. That was over a month and I'm still waiting for those promises to be filled. No one ever returns my phone calls so I had to put a letter in writing by mail and by this email. I'm very dissapointed and feel robbed : ( More

This place will tell you anything to get you in, only to shaft you when you get there. I was told my car needed to have work done on my steering wheel column, and that the job should be covered 100% by warr shaft you when you get there. I was told my car needed to have work done on my steering wheel column, and that the job should be covered 100% by warranty and recall. I called this establishment to set up an appointment. I talked to a rep who got my name, my info and the work that needed to be run. He scheduled an appointment for the next morning (which I had to take off work), ran my VIN, confirmed the problem, assured me it was covered and I would owe nothing, and even gave me an estimated time of repair. The next morning, I show up and they don't have my appointment written down, don't know my name or info, and don't know who I talked to. I gave them all the info again, but this time the VIN didn't register that my issue was covered. But then, as if they were coming to the rescue, offered to give me a full diagnosis for $100. Rip off! More

I recommend our salesman to carry a notebook and write things down, he wouldn't remember where he put his own head if it were not attached. I grew tired of repeated semi important details of our sale to h things down, he wouldn't remember where he put his own head if it were not attached. I grew tired of repeated semi important details of our sale to him. Not to mention the amount of details not mentioned to us.First vehicle purchased was returned three days later because they forgot to put the payoff of our trade. We did use this opportunity ( since they had to void the deal and rewrite) to upgrade to a more optioned out truck. This week I recieve a statement with a balance on our trade in. They did not pay-off in the alooted time and it was an daily interest accrued loan. Management seemed friendly maybe to make up for my utter dislike of our salesman. Today no one new my name when calling to solve this pay off issue. Solution- call this number (Coggin Nissan)who doesn't understand why you are calling them. I'm done if they want a tiltle to the trade in I guess they will figure it out. We brought a used Vehicle thru the coggin family few years back...arrggh expeirence as well. this time thought since buying new what could go wrong.... Never will buy from Coggin again, any coggin dealership! ---When they tell you , we will give you a great deal or do this for you as long as you fill out the survey , giving us great reviews, don't fall for it. More

I went to Coggin Chevrolet in response to an Internet ad for a 2008 Mercury Milan. Sean Cowley helped with the purchase and was very nice. Most of the information was accurate, although the advertized 4% for a 2008 Mercury Milan. Sean Cowley helped with the purchase and was very nice. Most of the information was accurate, although the advertized 4% interest rate was not available. I have three comments about my experience: First- When I asked Sean about the double-overhead cam in the Milan, he said he did not know anything about cars. Did he mean Mercury products or all cars? Second- I asked if he could find out what the door lock code was, and he said he did not know it, nor did he know of any way to find out. (Please contact me if anyone at Coggin can help with this) Third- Sean told me Coggin would pay off my trade-in and give me $3,500 for my Pontiac. When all was said and done, the $800 pay-off was figured into my loan and I was given $3,000 for my Pontiac. More

I had a great experience at Coggin and would recommend to friends. They explained my credit to me and helped me look for a great car that was affordable. Sean helped explain the cars to me and what my option friends. They explained my credit to me and helped me look for a great car that was affordable. Sean helped explain the cars to me and what my options were. Frank came in and explained my credit to me and what I need to look for. Both were extremely friendly and helped me relax and enjoy my experience. Thank you Coggin, Jenn L More

We came to Coggin to purchase a new Traverse. We had been to a GMC dealer nearby who evidently was not interested in selling a new car to a cash customer (no financing). I chose Coggin as my next stop becaus to a GMC dealer nearby who evidently was not interested in selling a new car to a cash customer (no financing). I chose Coggin as my next stop because I knew and trusted Randy Cygan in service as I had purchased my last new vehicle from there and have been dealing with Randy in service for quite some time. We were fortunate to have Tony greet us when we arrived and show us around. When we had selected what would become our new car Tony really worked hard for us and got us a good deal. The management was very friendly and accomodating. I will be back for my new HD in a few months. More

Although Ion was busy with another customer, he settled us in with another salesman who was equally as versed in customer service. Both youngmen were remarkable, very helpful and charismatic. I will prob us in with another salesman who was equally as versed in customer service. Both youngmen were remarkable, very helpful and charismatic. I will probably shop for my next vehicle there. My wife is very happy with her Monte Carlo. More