Coggin Chevrolet at the Avenues

Pros: 1. They had the car I wanted. 2. Was offered a Pros: 1. They had the car I wanted. 2. Was offered a free soda. Cons: 1. After the initial contact over the phone, they increased the advertis Pros: 1. They had the car I wanted. 2. Was offered a free soda. Cons: 1. After the initial contact over the phone, they increased the advertised price on Autotrader.com by $400. I could already smell something fishy, contacted them again and was told that they will honor the “whatever price I saw initially”. Keep reading... 2. After being reassured over the phone that the car is in excellent shape, next day I drove 300 miles to the dealer and found out that the car won't even start! And they knew in advance that I need to drive for 5 hours to get to them! 3. Completely incompetent technical personnel, after hours of “research” nobody could tell why it wouldn't start. 4. Was offered to get the financing done and expect the car delivered next week... until I asked for the final price... they insisted on adding the dealer fee of $599, which was not specified in the ad, neither over the phone (the ad just said "tax, title and tag are not included in the price", nothing about the dealer fees). After showing them the ad, they just replied that they don't care what their own ad says. Badly funny and completely ignorant staff at this dealership. Feel truly sorry for people doing business with them. Do yourself a favor and just stay away. More

I have been promised several things from this establishment and not seen any of the promises. I was told when I purchased my car, that I would get new tires for my vehicle. The tires were (and st establishment and not seen any of the promises. I was told when I purchased my car, that I would get new tires for my vehicle. The tires were (and still are) bald and scary to drive on. I was let loose from the car lot and they promised to call me when the tires arrived. That was over a month and I'm still waiting for those promises to be filled. No one ever returns my phone calls so I had to put a letter in writing by mail and by this email. I'm very dissapointed and feel robbed : ( More

This place will tell you anything to get you in, only to shaft you when you get there. I was told my car needed to have work done on my steering wheel column, and that the job should be covered 100% by warr shaft you when you get there. I was told my car needed to have work done on my steering wheel column, and that the job should be covered 100% by warranty and recall. I called this establishment to set up an appointment. I talked to a rep who got my name, my info and the work that needed to be run. He scheduled an appointment for the next morning (which I had to take off work), ran my VIN, confirmed the problem, assured me it was covered and I would owe nothing, and even gave me an estimated time of repair. The next morning, I show up and they don't have my appointment written down, don't know my name or info, and don't know who I talked to. I gave them all the info again, but this time the VIN didn't register that my issue was covered. But then, as if they were coming to the rescue, offered to give me a full diagnosis for $100. Rip off! More

I recommend our salesman to carry a notebook and write things down, he wouldn't remember where he put his own head if it were not attached. I grew tired of repeated semi important details of our sale to h things down, he wouldn't remember where he put his own head if it were not attached. I grew tired of repeated semi important details of our sale to him. Not to mention the amount of details not mentioned to us.First vehicle purchased was returned three days later because they forgot to put the payoff of our trade. We did use this opportunity ( since they had to void the deal and rewrite) to upgrade to a more optioned out truck. This week I recieve a statement with a balance on our trade in. They did not pay-off in the alooted time and it was an daily interest accrued loan. Management seemed friendly maybe to make up for my utter dislike of our salesman. Today no one new my name when calling to solve this pay off issue. Solution- call this number (Coggin Nissan)who doesn't understand why you are calling them. I'm done if they want a tiltle to the trade in I guess they will figure it out. We brought a used Vehicle thru the coggin family few years back...arrggh expeirence as well. this time thought since buying new what could go wrong.... Never will buy from Coggin again, any coggin dealership! ---When they tell you , we will give you a great deal or do this for you as long as you fill out the survey , giving us great reviews, don't fall for it. More

I went to Coggin Chevrolet in response to an Internet ad for a 2008 Mercury Milan. Sean Cowley helped with the purchase and was very nice. Most of the information was accurate, although the advertized 4% for a 2008 Mercury Milan. Sean Cowley helped with the purchase and was very nice. Most of the information was accurate, although the advertized 4% interest rate was not available. I have three comments about my experience: First- When I asked Sean about the double-overhead cam in the Milan, he said he did not know anything about cars. Did he mean Mercury products or all cars? Second- I asked if he could find out what the door lock code was, and he said he did not know it, nor did he know of any way to find out. (Please contact me if anyone at Coggin can help with this) Third- Sean told me Coggin would pay off my trade-in and give me $3,500 for my Pontiac. When all was said and done, the $800 pay-off was figured into my loan and I was given $3,000 for my Pontiac. More

I had a great experience at Coggin and would recommend to friends. They explained my credit to me and helped me look for a great car that was affordable. Sean helped explain the cars to me and what my option friends. They explained my credit to me and helped me look for a great car that was affordable. Sean helped explain the cars to me and what my options were. Frank came in and explained my credit to me and what I need to look for. Both were extremely friendly and helped me relax and enjoy my experience. Thank you Coggin, Jenn L More

We came to Coggin to purchase a new Traverse. We had been to a GMC dealer nearby who evidently was not interested in selling a new car to a cash customer (no financing). I chose Coggin as my next stop becaus to a GMC dealer nearby who evidently was not interested in selling a new car to a cash customer (no financing). I chose Coggin as my next stop because I knew and trusted Randy Cygan in service as I had purchased my last new vehicle from there and have been dealing with Randy in service for quite some time. We were fortunate to have Tony greet us when we arrived and show us around. When we had selected what would become our new car Tony really worked hard for us and got us a good deal. The management was very friendly and accomodating. I will be back for my new HD in a few months. More

Although Ion was busy with another customer, he settled us in with another salesman who was equally as versed in customer service. Both youngmen were remarkable, very helpful and charismatic. I will prob us in with another salesman who was equally as versed in customer service. Both youngmen were remarkable, very helpful and charismatic. I will probably shop for my next vehicle there. My wife is very happy with her Monte Carlo. More

First of all I was referred to the dealership by my brother, which bought a vechicle from there a few weeks ago. When I pulled up to the dealership I was immediately greeted by Ion. I told him which ca brother, which bought a vechicle from there a few weeks ago. When I pulled up to the dealership I was immediately greeted by Ion. I told him which car I was interested in and he did everything to help me get it. The process was painless. I will definetely refer this dealership/ salesman in the future. More

I walked in this dealership with the intent of buying a new truck. Tony Taylor assisted me in finding the truck I was interested in for the price I wanted to pay. I will be purchasing a car for my wife new truck. Tony Taylor assisted me in finding the truck I was interested in for the price I wanted to pay. I will be purchasing a car for my wife within the next few months and I will not go anywhere else. I am sure all your sales people are excellent but with the treatment I recieved at your dealership by Mr Taylor, I will deal only with Coggin and prefer to deal only with Mr Taylor. He is a great asset to your dealership... More