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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.0
268 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 268 reviews

May 27, 2014

Coggin Chevy and Steve Stewart are the BEST! My visit Coggin Chevy was the the most enjoyable car buying experience I have ever had! Steve Stewart was professional, attentive, and no-nonsense! Wo More

by PaulMorrisseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stewart
May 28, 2014 -

Coggin Chevrolet at the Avenues responded

Thank you for letting me know how helpful Steve was to you. Please continue to let us know how we can help with your automotive needs. Best, Bill Elliott General Manager

May 23, 2014

Best Chevy dealer-EVER! My wife and I went to Coggin Chevrolet as a result of an email invitation by their internet salesperson, Justin Corral. He was so genuinely sincere ab More

by eddielitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Corral
May 28, 2014 -

Coggin Chevrolet at the Avenues responded

Your review is exactly what we want our customers to feel when they leave! Thank you for writing to let me know that Justin was so helpful in helping you find your new Tahoe. We are thrilled to have you in the Coggin Chevrolet at the Avenues family and look forward to continuing to be the best Chevy dealer-- EVER for you! Best, Bill Elliott General Manager

May 03, 2014

Third purchase This the 3rd purchase from this dealership and same sales (Hampton Murray) person. He and the entire dealership have been fantastic. Hampton was gre More

by rr1814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hampton Murray
May 05, 2014 -

Coggin Chevrolet at the Avenues responded

Repeat business is the highest compliment we can receive as it lets us know that we have done what it takes to earn your trust. I am glad that you have been able to use Hampton's service through 3 purchases and hope you will continue to reach out to us with your automotive needs. Thank you for your business, Bill Elliott General Manager

May 27, 2014 -

Coggin Chevrolet at the Avenues responded

Repeat business is the highest compliment we can receive as it lets us know that we have done what it takes to earn your trust. I am glad that you have been able to use Hampton's service through 3 purchases and hope you will continue to reach out to us with your automotive needs. Thank you for your business, Bill Elliott General Manager

April 24, 2014

Coggin Chevrolet My husband and i went online to research the new vehicle we wanted to purchase.....Kyle King responded by phone almost immediatley! His customer serv More

by pattyandcameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle King
Apr 24, 2014 -

Coggin Chevrolet at the Avenues responded

Thank you for the kind review. Kyle does know his stuff and I am glad that he was able to share his knowledge with you. If you find you have questions about your Cruze while you're cruising around, stop by or give us a call...we'd love to help! Best, Bill Elliott General Manager

May 27, 2014 -

Coggin Chevrolet at the Avenues responded

We love working with customers who know what they are looking for. I am certain Kyle was able to help you understand your Cruz, but if you find you have additional questions, please let us know. We look forward to working with you and your family again. Thank you, Bill Elliott General Manager

April 14, 2014

Hampton was great . The dealership , as a whole , was friendly and the deal was great . I was treated with courtesy and professionalism throughout the deal . When you sho More

by Chevyrules1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hampton "Hambone" Murray
Apr 24, 2014 -

Coggin Chevrolet at the Avenues responded

We love to hear people look for the bow tie and are glad for Hambone's great reviews! I am confident that all your questions were answered but if you find you have additional questions, please do not hesitate to contact us! Best, Bill Elliott General Manager

May 27, 2014 -

Coggin Chevrolet at the Avenues responded

We love to hear people look for the bow tie and are glad for Hambone's great reviews! I am confident that all your questions were answered but if you find you have additional questions, please do not hesitate to contact us! Best, Bill Elliott General Manager

March 20, 2014

Everyone was very helpful. This was my first time ever buying a car and they worked with me every step of the way. Kyle King is a great representative of the company. I would recommend Chevrolet at the av More

by jakewolfcrunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle King
Apr 24, 2014 -

Coggin Chevrolet at the Avenues responded

Congratulations on your first vehicle purchase. I am glad that you were able to work with Kyle and find your first (but certainly not last!) Chevy! Thank you for your business and congratulations again, Bill Elliott General Manager

February 24, 2014

I, a female, came to Coggin Chevy by myself to test drive and buy a vehicle. I was treated with respect and was never pressured into buying something I did not want. I appreciate that Steve and Ryan listened More

by thallenbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donald and Ryan McGarvey
Feb 25, 2014 -

Coggin Chevrolet at the Avenues responded

We want to respect everyone who visits Coggin Chevrolet at the Avenues so I am glad to hear that Steve and Ryan were able to make you feel comfortable with your buying process. We would welcome the opportunity to work with your friends to show them the kind of service that demonstrates our commitment to your satisfaction. Please reach out to us with any concerns you have before your first scheduled maintenance. Thank you, Bill Elliott General Manager

February 20, 2014

Excellent service, but pricy on repairs. Escalade oil pan leaking oil should not occur as vehicle only has less the 75K miles. Our son has a Tahoe with over 150K miles and no oil leaks. This should have been More

by Gothenberg89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Wilson Service Adviser
Feb 21, 2014 -

Coggin Chevrolet at the Avenues responded

Thank you for giving us the chance to work with you to ensure the safety of your Escalade. I am sorry to hear that you are disappointed by the additional cost of maintaining your Escalade and hope that you understand that we do not cut corners to provide the best service possible to any customer at Coggin Chevrolet at the Avenues. If you have further questions or concerns, I invite you to reach out to Stacy or any member of my service team who will be happy to assist you. Thank you, Bill Elliott General Manager

February 09, 2014

Purchased a vehicle only to find years later it had already had a collision repair before I bought it. Now they will not warranty the rust on those areas repaired by their subcontracted repairs to Aut More

by SeaKnight71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales
Feb 11, 2014 -

Coggin Chevrolet at the Avenues responded

We want to ensure that we stand behind every vehicle we sell so I am sorry to hear that you have had trouble with the warranty on yours. I would like to speak with you to get the information you have about the warranty and to see what we can do to help resolve your concerns. Please find a time that is convenient for you to speak with me and contact me at 904-342-6447. Thank you, Bill Elliott General Manager

December 15, 2013

My wife and I visited this dealershipy and was completely ignored. No one greeted us and no one seemed to care that we were even there. I have never been treated so badly by any car dealership. I came armed More

by Mikiejo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Dec 24, 2013 -

Coggin Chevrolet at the Avenues responded

Thank you for letting me know about your recent visit to Coggin Chevrolet at the Avenues. I would like to assure you that the treatment you experienced is not what I want anyone visiting our store to have. I would like to speak with you about the details of your trip without the additional drive. Please contact me at customer.service@cogginauto.com at your earliest convenience so we can work to ensure that all future guests to our store are treated with the high level of service we strive for. Thank you, Bill Elliott General Manager

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