Coggin Chevrolet at the Avenues
Jacksonville, FL
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Everyone was very helpful. This was my first time ever buying a car and they worked with me every step of the way. Kyle King is a great representative of the company. I would recommend Chevrolet at the av buying a car and they worked with me every step of the way. Kyle King is a great representative of the company. I would recommend Chevrolet at the avenues for all of your Chevrolet needs. More
I, a female, came to Coggin Chevy by myself to test drive and buy a vehicle. I was treated with respect and was never pressured into buying something I did not want. I appreciate that Steve and Ryan listened and buy a vehicle. I was treated with respect and was never pressured into buying something I did not want. I appreciate that Steve and Ryan listened to what I wanted and found it for me. I also went to another chevy dealer during this process and was treated very rudely. I am very happy with my new car purchase and appreciate the way everything was handled. Would definitely recommend Coggin Chevy based on my experience. More
Excellent service, but pricy on repairs. Escalade oil pan leaking oil should not occur as vehicle only has less the 75K miles. Our son has a Tahoe with over 150K miles and no oil leaks. This should have been leaking oil should not occur as vehicle only has less the 75K miles. Our son has a Tahoe with over 150K miles and no oil leaks. This should have been covered under policy. More
Purchased a vehicle only to find years later it had already had a collision repair before I bought it. Now they will not warranty the rust on those areas repaired by their subcontracted repairs to Aut already had a collision repair before I bought it. Now they will not warranty the rust on those areas repaired by their subcontracted repairs to Autocrafters Collision. They won't even address the fact they did not notify me of the damage when looking at the vehicle. The pin stripe and molding is also falling off the vehicle and Coggin will not warranty as I am no longer in Florida (military move to West Coast). The vehicle mechanically runs great. It has been a two year fight. The paint and molding has been repaired. The dealer installed options in which I had to pay out of pocket to repair have still not been reimbursed as promised by their general and service manager. More
My wife and I visited this dealershipy and was completely ignored. No one greeted us and no one seemed to care that we were even there. I have never been treated so badly by any car dealership. I came armed ignored. No one greeted us and no one seemed to care that we were even there. I have never been treated so badly by any car dealership. I came armed with a cashier's check in the amount of $75,000 to purchase a 2013 or 2014 Corvette if they had one I liked. However, no one even acknowledged our existence. Several sales associates were milling around doing nothing and not one of them even asked us if they could assist us. We had an appointment with a particular associate and he never showed up. How this car dearship stays in business is a mystery to me. My wife and I drove 25 miles to visit Coggin Chevrolet at the Avenues and were treated as if we had the plague. We will never visit this dealership ever again. More
Dennis Durocher is probably one of the most professional and friendly service advisors. Always gets us in and out as quick as possible, and truly cares about getting your vehicle fixed and well maintained. and friendly service advisors. Always gets us in and out as quick as possible, and truly cares about getting your vehicle fixed and well maintained. I will continue to bring my vehicles in for service as long as I get to deal with Dennis again. A++++ More
I am writing this review to help people find a Good Service shop. I am new to the area, and so relieved to find a place to service my Chevy. I was there before they opened and watched cars line up, was Service shop. I am new to the area, and so relieved to find a place to service my Chevy. I was there before they opened and watched cars line up, was thinking when they opened how long I was gonna be standing in line filling out forms, they unlocked and I started to the door, the service people filed out one after the other going straight to the cars and customers!!! Have never had a easier experience with ANY auto shop, Dennis Durocher came out with the forms, filled them out with all the information that was needed, asked about what I needed/wanted done, Boom , I'm done. Courtesy van took me to work pronto, received a call with diagnostic information and pricing. No pushing extra work or items, straight answer's on what was really needed and what would not hurt to wait, Good Pricing on parts and Labor was Icing on the cake!!! This service shop is a Team, and a Good one. More
Great service! We love the way Mr. Durocher is so friendly, professional and helpful. He is very informative and solves all of our automotive problems. He is very good at what he does! Coggin Chev friendly, professional and helpful. He is very informative and solves all of our automotive problems. He is very good at what he does! Coggin Chevrolet is very lucky to have him on their team! Thank you again Dennis Durocher! More
No one should go tho what bs they like to pull. I No one should go tho what bs they like to pull. I wanted a new silverado lt 4x4 41k out the door with my 2010 LTZ Z714X4 as a trade in. They came No one should go tho what bs they like to pull. I wanted a new silverado lt 4x4 41k out the door with my 2010 LTZ Z714X4 as a trade in. They came up with 46k. Then 43k. Nope 41k is all I asked for. The dealer showed me The voice in box 40577.88 for the truck but wouldn't sell the truck for it But all n all I went to gorden chevy on blanding jason trimble. He is the man to go to. I got it for 41k out the door and now idk y ppl think All other dealers are bad. Jason at gorden is the man to go to. Go give them a try. Jess Culbertson sent you there. He'll make it work. Plus he'll straight up tell you maybe yes or no right off the bat. More
I took my car in on a Thursday morning to have it looked at, figured I needed some new tires and a front end alignment. I was right, needed both, but then was also told I needed my steering column replaced at, figured I needed some new tires and a front end alignment. I was right, needed both, but then was also told I needed my steering column replaced on my 3 ½ year old car. I decided not to have that completed, just the tires and alignment, and was told my car would be done later that day. I then get a call later saying now GM wants to pay for my steering column problem, I asked why, was it a recall issue, I was told no. I was quoted a certain price for the entire job and I am still told that I would have my car later that day. It was not done when I called and was told I would get a call the next morning. I did not receive a call the next morning so I made the call and was told it would defiantly be done Friday late afternoon/evening to pick up. I call at 5:45, I am told it is not done, probably won’t be until Monday morning, and that if I wanted a rental I would have to be there before 6 and I was at least 15 minutes, without traffic, away. I needed a vehicle the next morning by 8am but there was nothing they could do until later on Saturday once I was done with my plans I had made way in advance. On Monday I received no call or message about my car, make a call to them and they say it is done but it’s going to cost $50 more. I get there, clearly showing my frustrations, receive no compensation for the hassle and then when I get back to my car, there is grease all over my driver’s seat. I was so pissed I just sped off. I will NEVER step foot in that dealership again. More