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Coggin Chevrolet at the Avenues
Jacksonville, FL
252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 252 reviews
December 27, 2014
Worst experience of my life!!! I give this all NEGATIVE STARS!!! My fiancé and I are working to rebuild our credit. We have 5 children and our only transportation broke down so we d I give this all NEGATIVE STARS!!! My fiancé and I are working to rebuild our credit. We have 5 children and our only transportation broke down so we decided to chance it and apply for a vehicle loan. Admir called us back from coggin and assured us we'd get financed. After test driving and settling on a Honda odyssee we sat at this dealership for 6 hrs before meeting w the financial guy. We were told we were approved and got a great deal on warranties and finally drove home. 3 days later I get a phone. All from admit saying we had to come back in to resign paperwork. A few weeks later we were finally able to both make it back in and say for another 4 hrs to redo everything only to find out we'd lost all of our warranties ! This was after Wed received a welcome call from a bank already!!!! Then another month later, 2 weeks before Christmas Chris the used car manager sends me an email saying we have to return the van we weren't able to get financed!!! I was devastated!!' His response was sorry for the inconvenience!!!! You are taking my vehicle before Christmas when I have 5 children and they verbally told us we were financed !!! Horrible heartless people and a horrible dealership!!! Do not go through them!!! And after doing some research they have done this to other people!!! This place need to be shut down!!! Brandy tM More
by Domtay0506
Employees Worked With
Admir, jimmy, Dave, chris
November 02, 2014
Weirdest situation of my life thanks for the memories Coggin Chevrolet of the avenues. Wish I could give negative stars... They didn't have any trucks in my price range so Admi thanks for the memories Coggin Chevrolet of the avenues. Wish I could give negative stars... They didn't have any trucks in my price range so Admir took me to a back lot, looking at some recent trade in 's. There was a great 05 chevy colorado which as I was told hadn't been thru the shop. I was allowed to start it up, it sounded great. A little hard negotiating with Admir and I meet used car sales manager David. He pushes me hard, the truck Obviously needs tires and he assumes other work. However I hold fast on my price... $6500... They say the truck would get fixed up in the next few days, even thru in a 1 month/2000 mile warranty. We sign a contract and I pay the amount in full, via check. The next day is when it gets weird. Admir calls and says the truck needs $3000 worth of work and the dealership cannot sell it to me. I was distraught... I checked my contract it didn't say anything about the vehicle needing to pass safety inspection. When I ask David to explain where in the contract states they can back out of the deal he says, "you don't have the truck so we never sold you the truck". It's been 2 days and haven't resolved this problem.. Moreover they never called me and I continually was told they would. If you have read this far do not trust these folks. I honestly feel like they should honor the deal, fix the truck, and possibly loose money... More
by Mike Livingston
Employees Worked With
Admir, David, Brian
October 26, 2014
Stay away from this place No respect ... They will promise you what they can't keep......just waste of time ... My suggests is don't waste you time over there ... A lots of go No respect ... They will promise you what they can't keep......just waste of time ... My suggests is don't waste you time over there ... A lots of good reputations dealers are out there..... More
by Ha Shing
Employees Worked With
admir
October 04, 2014
NO INTEGRITY Both the service manager and general manager stated they would send me a check for $100 for a dealer installed item that was under warranty. I did no Both the service manager and general manager stated they would send me a check for $100 for a dealer installed item that was under warranty. I did not receive the check. I have spoken with them multiple times and have emails. They continue to state they are sending one, but have not. This dealership and Chevy in general has been nothing but a constant fight for warranty repairs. More
by SeaKnight71
Employees Worked With
William Elliot, Justin Corral
May 27, 2014
Coggin Chevy and Steve Stewart are the BEST! My visit Coggin Chevy was the the most enjoyable car buying experience I have ever had! Steve Stewart was professional, attentive, and no-nonsense! Wo My visit Coggin Chevy was the the most enjoyable car buying experience I have ever had! Steve Stewart was professional, attentive, and no-nonsense! Wonderful! More
by PaulMorrisseau
Employees Worked With
Steve Stewart
May 23, 2014
Best Chevy dealer-EVER! My wife and I went to Coggin Chevrolet as a result of an email invitation by their internet salesperson, Justin Corral. He was so genuinely sincere ab My wife and I went to Coggin Chevrolet as a result of an email invitation by their internet salesperson, Justin Corral. He was so genuinely sincere about his product and customer care and service that we felt vey comfortable throughout the entire buying experiece. We bought a brand new 2015 Tahoe and we could not be any happier with it. We met management and other sales personnel and we were very pleased with their professional attitudes. No buyers' remorse here! More
by eddielitz
Employees Worked With
Justin Corral
May 03, 2014
Third purchase This the 3rd purchase from this dealership and same sales (Hampton Murray) person. He and the entire dealership have been fantastic. Hampton was gre This the 3rd purchase from this dealership and same sales (Hampton Murray) person. He and the entire dealership have been fantastic. Hampton was great to work with. The service department has also been great and haven't had any issues they couldn't address. More
by rr1814
Employees Worked With
Hampton Murray
April 24, 2014
Coggin Chevrolet My husband and i went online to research the new vehicle we wanted to purchase.....Kyle King responded by phone almost immediatley! His customer serv My husband and i went online to research the new vehicle we wanted to purchase.....Kyle King responded by phone almost immediatley! His customer service was awesome! He knows his product. He was informative and knowledgable. We left in just a few hours with a beautiful new CRUZ! Everyone at the Coggin was friendly and helpful and made us feel comfortable with our purchase. Financing was a cinch..... I would recommend Coggin to friends and family! More
by pattyandcameron
Employees Worked With
Kyle King
April 14, 2014
Hampton was great . The dealership , as a whole , was friendly and the deal was great . I was treated with courtesy and professionalism throughout the deal . When you sho The dealership , as a whole , was friendly and the deal was great . I was treated with courtesy and professionalism throughout the deal . When you shopping for a new Chevy , look for the guy in the bow tie or just ask for Hambone at Coggin Chevy at the Avenues. More
by Chevyrules1970
Employees Worked With
Hampton "Hambone" Murray
March 20, 2014
Everyone was very helpful. This was my first time ever buying a car and they worked with me every step of the way. Kyle King is a great representative of the company. I would recommend Chevrolet at the av buying a car and they worked with me every step of the way. Kyle King is a great representative of the company. I would recommend Chevrolet at the avenues for all of your Chevrolet needs. More
by jakewolfcrunk
Employees Worked With
Kyle King
