Coggin Chevrolet at the Avenues

Why would anyone purchase a vehicle from a Stealership that tries to charge its customers 10k over MSRP on a C8 Z06 when there are honest and ethical dealers out there offering new ZO6's for 5K-15k under that tries to charge its customers 10k over MSRP on a C8 Z06 when there are honest and ethical dealers out there offering new ZO6's for 5K-15k under MSRP. If you do decide to shop at Coggin Chevrolet in Jacksonville make sure to ask for Edgar Hobbs. He seems like a fair and ethical salesman. I’m sure if you ask nicely he’ll throw in free lube with your purchase. More

DO NOT BUY YOUR VEHICLE FROM COGGIN CHEVROLET BEWARE: Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back ou Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back our vehicle to RESELL IT AS NEW. Our experience with this dealership was absolutely horrible, unprofessional, and unethical. If I could rate them zero stars, I would. Chevrolet Z06 – purchased 4/9/2024 for $163K • Damaged and Filthy Upon Delivery: Dealer-to-door service - I arranged for a reputable enclosed car carrier service, specializing in luxury vehicles, to deliver the Z06 to my home. Upon arrival at my home, the vehicle was filthy with fingerprints, smudges and dirt (inside and outside). The dealership didn’t even bother to remove the tacky handwritten note stating “SOLD” that was taped to the windshield. Coggins Chevrolet had the vehicle for 5 days prior to transporting, so they had plenty of time to prep/detail my Corvette Z06. I spoke to Cary Watkins ahead of time and Cary’s excuse was they didn’t have a place to keep it clean. The transport driver then informed me of DAMAGE to the vehicle's front end. They confirmed this damage was documented at pickup from Coggin Chevrolet, and the sales advisor, Cary Watkins, was aware of it. Cary told the driver that the customer is okay with noted damage (a blatant lie). Again, the damage and dirty condition was NOT as a result of the transport company. My opinion is that the dealership purposely concealed damage by keeping it dirty. Paint Damage: My $165,000 Z06 was delivered with paint speckles and overspray that were initially hidden by dirt and dust. After having it cleaned by a professional detailer, they discovered significant overspray and white speckles on the hood. The detailer suggested this possibly happened at the dealership’s service department, allegedly while another vehicle was being painted (see photos). They confirmed the white paint cannot be removed through detailing and recommended repainting the entire car. Poor Management Response & SELLING USED VEHICLES AS NEW After uncovering the significant issues with my Z06, I reached out to the dealership’s general manager, Will Stepaniak. Initially, Mr. Stepaniak offered to reimburse me for the detailing costs, but when the detailer discovered the paint speckles and white overspray—issues that could not be corrected—his response shifted. He acknowledged the problems and proposed to “unwind” the deal by buying back my Corvette. However, he required me to sign a disclosure stating the car was “new,” which raised concerns. I questioned whether he intended to resell the vehicle as “new” to an unsuspecting customer. Shortly afterwards, Mr. Stepaniak rescinded the buyback offer. In further discussions, he offered only $5,000 in compensation but insisted I sign a non-disclosure/non-disparagement agreement, preventing me from speaking about the dealership’s actions. I refused. This experience destroyed my trust in this dealership, and I would NEVER consider purchasing another vehicle from them. BOTTOM LINE: Coggin Chevrolet at the Avenues in my opinion lacks professionalism and integrity. DO NOT BUY CORVETTES FROM THEM. Save yourself stress and avoid doing business with Coggin Chevrolet at all costs. More

I'm writing to express our deep disappointment with our recent car purchase at Coggin Chevrolet, Jacksonville. What we hoped would be a positive experience turned out to be quite the opposite due to misco recent car purchase at Coggin Chevrolet, Jacksonville. What we hoped would be a positive experience turned out to be quite the opposite due to miscommunications and confrontational behavior from your management. Our salesperson, Trestan Jewell, was exceptional, but our interactions with your management were far from satisfactory. Firstly, we were asked to sign incomplete forms and to trust that the form would be completed correctly in a few days, trust them. The sales agreement was prepared incorrectly. Joey Spanbauer, Finance Director, insisted we sign without following our Loan officer instruction. This alarmed us. Joey Spanbauer appeared irritated that he had to fix the forms. Most significantly, the general sales manager, Christos Rodis's dismissive response to our concerns left us feeling unimportant. Labelling our valid worries as "difficult" and implying that the dealership had more important deals undermined our trust. Lastly, Christos Rodis's query about a negative Google review was unsettling. His offer to take the car back, along with our money, felt more like a threat than a resolution. Customer service should be the bedrock of dealerships. Unfortunately, our experience with your dealership fell far short of expectations. More

Took truck in for oil change, advised no tire rotation- went thru my console uninvited went thru my console uninvited More