Back

Coggin Chevrolet at the Avenues

Jacksonville, FL

4.2
267 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 267 reviews

April 16, 2025

Sales Rep was okay and fairly responsive. Finance needs work and needs to be more responsive. Probably wouldn't come back here, but of course in 3 years, the entire team could change and ha More

by lopr0231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb, Joe Spanbauer
April 16, 2025

Excellent service department, clean new service area, wonderful communication from our representative who was attentive and caring More

by gregn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
April 10, 2025

Service advisors are great. Maintenance and repair are also great. The sales team that I've worked with works hard to meet the customer's needs. Now if they could just reduce th More

by rlancas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Watkins, Melanie Vergotz
April 09, 2025

My car buying experience was great! Omar was absolutely amazing. He answered all my questions, gave me great tips, showed me all the features and he was not pushy. He was the best by More

by POOH25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Walters, Joe Spanbauer, Omar Hariri
April 04, 2025

The work was accomplished in a very timely manner and done professionally and properly I am satisfied More

by Mr. Venturello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz, Michael Hopper
April 01, 2025

When told, that I would not pay 10 percent of the price of the car on dealer fees, Frank straight up lied about a discount. to explain the dealer 900 dollars worth of fees in a 9,000 vehicle. Any dealer w More

by Duncan Bramlett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Shannon
Apr 06, 2025 -

Coggin Chevrolet at the Avenues responded

Duncan, Thank you for taking the time to leave your feedback. I’m sorry to hear that your experience didn’t meet your expectations — especially when it comes to something as important as price transparency. That’s something we take seriously, and I’d appreciate the opportunity to speak with you directly about what happened. We never want our guests to feel misled, and your feedback helps us improve how we communicate and operate. Please feel free to give me a call at (904)260-8801 — I’d really like the chance to speak with you. Will Stepaniak General Manager (904)260-8801

Apr 06, 2025 -

Duncan Bramlett responded

I chance to talk for what? To reason why your salesman strait up lied. I have the txt. Dont call me. If you eant to talk to me you can text and Ill send you the info.

March 30, 2025

The Coggin team pulled together and demonstrated why we they are a great dealership. Eric, Rick and Savannah were very helpful. More

by Wheelsb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric- Sales, Rick -Finance and Savannah - Customer Service
March 29, 2025

Randy is the best. Newly widowed and first time taking the car in for service alone, he made me feel comfortable and took care of my car's needs. More

by rlvelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cygan
March 24, 2025

They were straight forward, patient, and gave a me a deal beyond what I thought was possible. I would recommend them without reservation. Tony in sales and Rick in finance made this my most comfortable exper More

by mikenimitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony in sales and Rick in finance
March 23, 2025

Great experience! My sales associate with attentive and knowledgeable. He was able to hit all the options on my checklist and got me into a 2023 Chevy Camaro. More

by Trudy Pantaleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Washington
1
...