Coggin Chevrolet at the Avenues
Jacksonville, FL
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Heading to purchase brand new cars that with Omar the salesman into me that some of the manager was an exceptional experience, and as working in the industry for over 30 years I will continue to go back salesman into me that some of the manager was an exceptional experience, and as working in the industry for over 30 years I will continue to go back to this dealership for sales and service, I will now be a loyal customer for life More
If working for a fair deal could be any easier, I don’t see how. Working with Chris Cook was actually a breath of fresh air. He understood my concerns and trepidations in the car buying process. He e don’t see how. Working with Chris Cook was actually a breath of fresh air. He understood my concerns and trepidations in the car buying process. He even worked a dealer trade so for me and understood my working schedule. I was in and out in about an hour. Went exactly how a car buyng process should. Only hiccup I would pay attention to would be that the F&I didn’t give me a complete copy of all sign documents, however, that was quickly corrected when asked. I felt no pressure and only attentiveness from Chris. He understood what I was looking for and found exactly what I wanted. Extremely happy customer here. Even after the deal he was happy to answer any of my questions. If you’re looking at a new or used car start with Coggin at the Avenues and Mr. Chris Cook. More
We recently had the pleasure of purchasing a new Chevrolet Tahoe at Coggin Chevrolet in Jacksonville, and it was, without a doubt, one of the best car-buying experiences I've ever had. The standout Chevrolet Tahoe at Coggin Chevrolet in Jacksonville, and it was, without a doubt, one of the best car-buying experiences I've ever had. The standout performance by Frank, our salesperson, Jimmy, the sales manager, and Joey, a key team member, was exemplary. From the outset, Frank impressed us with his professional yet personable approach. He was knowledgeable, attentive, and made selecting and purchasing our Tahoe seamless. His expertise and customer-centric attitude were highly appreciated and significantly impacted our decision-making process. Jimmy, the sales manager, was a true professional. His leadership skills and commitment to customer satisfaction shone through in every interaction. He ensured that all aspects of the purchase were transparent and that we felt valued and informed at every turn. Adding to this fantastic team was Joey, whose contribution was instrumental in providing a smooth and enjoyable experience. His support and proficiency in addressing our needs and concerns significantly contributed to the positive experience. Having worked with multiple dealerships over the years, I can confidently say that the team at Coggin Chevrolet in Jacksonville, part of the Asbury Group, is a cut above the rest. Their dedication, expertise, and genuine customer care set them apart in the auto industry. I highly recommend Frank, Jimmy, and Joey for a hassle-free, professional, and enjoyable car-buying experience. Their combined efforts not only met but exceeded our expectations, making the acquisition of our Chevrolet Tahoe a truly memorable event. More
I'm writing to express our deep disappointment with our recent car purchase at Coggin Chevrolet, Jacksonville. What we hoped would be a positive experience turned out to be quite the opposite due to misco recent car purchase at Coggin Chevrolet, Jacksonville. What we hoped would be a positive experience turned out to be quite the opposite due to miscommunications and confrontational behavior from your management. Our salesperson, Trestan Jewell, was exceptional, but our interactions with your management were far from satisfactory. Firstly, we were asked to sign incomplete forms and to trust that the form would be completed correctly in a few days, trust them. The sales agreement was prepared incorrectly. Joey Spanbauer, Finance Director, insisted we sign without following our Loan officer instruction. This alarmed us. Joey Spanbauer appeared irritated that he had to fix the forms. Most significantly, the general sales manager, Christos Rodis's dismissive response to our concerns left us feeling unimportant. Labelling our valid worries as "difficult" and implying that the dealership had more important deals undermined our trust. Lastly, Christos Rodis's query about a negative Google review was unsettling. His offer to take the car back, along with our money, felt more like a threat than a resolution. Customer service should be the bedrock of dealerships. Unfortunately, our experience with your dealership fell far short of expectations. More
Had some routine maintenance done on my vehicle again today and Mrs. Melanie always seems to amaze me she always takes good care of me on every visit everybody at Coggin Chevrolet is always very helpful today and Mrs. Melanie always seems to amaze me she always takes good care of me on every visit everybody at Coggin Chevrolet is always very helpful thanks. More
Anthony assisted me with fixing my Chevy Equinox that was having issues with the AC. He was able to quickly determine the issue and resolve it before taking a road trip. having issues with the AC. He was able to quickly determine the issue and resolve it before taking a road trip. More
Anthony did an amazing job getting my chevy truck fixed keeping my family safe and back on the road. I will recommend him to family and friends. keeping my family safe and back on the road. I will recommend him to family and friends. More