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Coggin Chevrolet at the Avenues

Jacksonville, FL

4.0
280 Reviews

10880 Phillips Hwy

Jacksonville, FL

32256

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Showing 280 reviews

May 14, 2025

They worked with us to ensure we got what we were looking for in our truck! More

by toniahaynes21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Philips , Clinton Tolbert, Melanie Vergotz, Joe Spanbauer
May 14, 2025

The sales rep very pleasant very sharp with knowledge of corvettes will call right back if busy and the staff was great very friendly nice to see smiles I highly recommend and ask for Frank!! More

by Rstanley26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Shannon
May 13, 2025

Eric Butler the salesman outstanding! !! Best experience buying a new truck because of him! Thank you! More

by Briandonnas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Butler
May 12, 2025

Had to wait over 2 hours after signing papers for them to detail the vehicle they knew I was coming to pick up. Just to get home and find they didn’t clean under seats or console. Then after removing sticker More

by michae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric butler
May 16, 2025 -

Coggin Chevrolet at the Avenues responded

Michael, thank you for taking the time to share your experience. I can see from your comments how frustrating this entire process was for you, especially after what should have been an exciting vehicle delivery. While I can’t speak to the exact details of your visit without reviewing it with my team, I would like the opportunity to connect and go over everything together. It’s important to us that our guests feel informed and cared for every step of the way, and I’d appreciate the chance to see if we can turn things around. Please feel free to reach out at your convenience. Will Stepaniak General Manager Coggin Chevrolet Jacksonville 📞 (904) 651-8190 📧 wstepaniak@cogginauto.com

May 11, 2025

Had an error code they got me in quickly and assured me they would have it taken care ,good service. More

by gvidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie , Melanie Vergotz
May 10, 2025

I bought my Truck at Coggin Chevrolet. I always go back for service. Melanie in service if great. Got me out fast and kept me updated. More

by Grb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Vergotz
May 06, 2025

Awesome service reps that listen ! !!! Work always completed in a respectful amount of time. The problem you had is "SOLVED" when you pick up your vehicle. I personally have purchased More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The entire service department went out of their way to make sure I was very happy and used vehicle sales worked very diligent along with my Saleman Neil to give me the "DEAL"., Melanie Vergotz, Joe Spanbauer
May 04, 2025

Excellent service, professional and care about you as a customer. Twenty-five years and three trucks later! I wouldn’t go anywhere else. Randy Cygan goes out his way to keep you moving. More

by Flguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cygan, Carey Watkins, Michael Hopper
May 04, 2025

Customer # 3643927 Invoice #545140 Dealer diagnosed rear main seal & Oil pan gasket. $2502.79 and vehicle at dealership 13 days, oil leak is worse than before repair. Terrible workmanship and poor communica More

by jschreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
May 09, 2025 -

Coggin Chevrolet at the Avenues responded

Thank you for sharing this detailed feedback. I understand how disappointing and frustrating it must feel to invest in a major repair only to leave with unresolved issues and unanswered concerns. That’s not the experience we aim to provide, and I appreciate you bringing this to our attention. I'd like the opportunity to speak with you directly so we can review your visit together and work toward restoring your confidence in our dealership. Your satisfaction matters, and I want to make sure we address this with the attention it deserves. Please feel free to reach out to me at your convenience. Will Stepaniak General Manager Coggin Chevrolet at the Avenues 📞 (904) 651-8190 📧 wstepaniak@cogginauto.com

April 30, 2025

They were absolutely fantastic. Easiest car buying experience ever! Highly recommend! They gave me a great price and then shipped my brand new truck straight to me! More

by AriaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Watkins, Joe Spanbauer
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